Alfaholidays Reviews 

5,296
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,206 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff and drivers are exceptionally helpful, friendly, and knowledgeable, making every single trip fun and welcoming. Travelers also love the well-organized tours, delicious food options, and comfortable hotels located in fantastic spots near popular attractions. Though some reviewers noted that certain hotel facilities felt a bit tired or lacked modern amenities like elevators and convenient stair access. A few people also mentioned occasional long travel times, unexpected traffic delays, or limited breaks between long stretches on the road. Despite these minor drawbacks, consumers remain very eager to book future holidays.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting the friendly and welcoming nature of hotel... See more

Service

Reviewers highlight positive aspects of service, noting that drivers are friendly, professional, and provide... See more

Holidays

People report positive experiences with holidays, expressing satisfaction and a strong desire to book again.... See more

Location

Customers consistently note positive experiences with location, highlighting hotels situated directly on the... See more

Facilities

Customers had ambiguous experiences with facilities. Many reviewers reported clean rooms with adequate space,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The week in Wales was great , hotel lovely , meals good but not to everyone’s taste, staff all very helpful. Our driver Brett was excellent he was very informative , funny and couldn’t be more hel... See more

Rated 5 out of 5 stars

The Melrose hotel is welcoming and clean, we had a refurbished room that had a large bathroom with a shower. Staff were always on hand to assist when needed. Our coach driver Rob (not and Alfa coa... See more

Rated 5 out of 5 stars

Apart from long journey down cromer via Cambridge.the holiday was well organised.hotel beautiful food good and well presented.we where well looked after.particulary enjoyed cruise on broads.weather am... See more

Rated 5 out of 5 stars

Hydro Isle of Man is great, great location on the sea front. Buses and horse drawn tram pass regularly. Electric railway and shopping centre close by. The rooms were small and dated but very clean an... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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No recent history of asking for reviews

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Replied to 96% of negative reviews

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4.6

All reviews

(5,296)

1,091 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely wee trip

Lovely wee trip , from bus journey to the hotel ,even tho had small set back at hotel it was all sorted 😊,would definitely recommend 2 others , also our waiter was superb.

July 29, 2026
Unprompted review
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Reply from Alfaholidays

Hi Kirsty, thank you for taking the time to leave us a review. We are pleased that you enjoyed the coach journey, hotel and service from the waiting staff. We are also glad that the issue at the hotel was resolved during your stay. We appreciate your recommendation and look forward to welcoming you back soon.

Rated 5 out of 5 stars

Just spent a week at the Bayshore Hotel…

Just spent a week at the Bayshore Hotel comfy rooms,good food,great staff.
Dave our Driver was excellent,very friendly & informative. This is our first time with Alfa & hopefully not the last.
Mr & Mrs Wade

August 9, 2026
Unprompted review
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Reply from Alfaholidays

Hi Christine, thank you for taking the time to leave us a review. We are pleased that you enjoyed your first Alfa holiday, the comfortable room, good food, friendly staff and the friendly and informative service from your coach driver. We are glad you had an enjoyable week at the Bayshore Hotel and look forward to welcoming you back soon.

Rated 5 out of 5 stars

Hotel great

Hotel great. As usual..resort
Lovely..trips not so good...the priory not to bad u
But Flixworth?? Home of Christopher Lloyd?? Was full of steps...no good for us older not so able persons..I use a walking aid...cudnt get around..waste of time

August 8, 2026
Unprompted review
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Reply from Alfaholidays

Hi Ann, thank you for taking the time to leave us a review. We are pleased that you enjoyed the hotel, resort and visit to the Priory. We are sorry that the other excursion was difficult to enjoy due to the number of steps and limited accessibility for those using walking aids. We appreciate your feedback and will pass your comments onto the team for future consideration.

Rated 4 out of 5 stars

Hotel de Paris

Hotel de Paris was lovely. Food was fine, good choices. Room needed redecorating but was clean. Coach could have been cleaner. Tony our driver was friendly & informative. All in all had a lovely holiday.

August 8, 2026
Unprompted review
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Reply from Alfaholidays

Hi, thank you for taking the time to leave us a review. We are pleased that you enjoyed the Hotel de Paris, the choice of food and the friendly and informative service from your coach driver. We are sorry that your room needed redecorating and that the coach could have been cleaner. This isn't up to the standard we expect. We appreciate your feedback and are glad you had a lovely holiday overall.

Rated 5 out of 5 stars

Fantastic holiday in Regina hotel in…

Fantastic holiday in Regina hotel in Torquay. It was great to see Bartek the Manager again. He really is the star of the hotel.8

August 8, 2026
Unprompted review
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Reply from Alfaholidays

Hi Maurice, thank you for taking the time to leave us a review. We are pleased that you had a fantastic holiday at the Regina Hotel and enjoyed the service from the hotel team. We appreciate your comments and look forward to welcoming you back again soon.

Rated 5 out of 5 stars

What a great holiday with Alfa Travel

What a great holiday with Alfa Travel. Andy the driver was very good friendly and helpful nothing was to much trouble. The Queens Hotel was braw food good plenty choice. Rooms were very good 👍

August 8, 2026
Unprompted review
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Reply from Alfaholidays

Hi Linda, thank you for taking the time to leave us a review. We are pleased that you enjoyed your holiday, the friendly and helpful service from your coach driver, the Queens Hotel, the choice of food and your room. We appreciate your comments and look forward to welcoming you on another holiday soon.

Rated 5 out of 5 stars

Everything went very smooth from pick…

Everything went very smooth from pick up to drop off.
The driver went above and beyond to cater for everyone and also the staff at the hotel.

August 8, 2026
Unprompted review
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Reply from Alfaholidays

Hi Gerry, thank you for taking the time to leave us a review. We are pleased that everything ran smoothly from pick-up to drop-off and that both your coach driver and the hotel staff went above and beyond to look after everyone. We appreciate your comments and look forward to welcoming you back soon.

Rated 5 out of 5 stars

I enjoyed the holiday the hotel was…

I enjoyed the holiday the hotel was fantastic the staff were very friendly and efficient Kavin our driver was knowledgeable and friendly

August 8, 2026
Unprompted review
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Reply from Alfaholidays

Hi Barbara, thank you for taking the time to leave us a review. We are pleased that you enjoyed your holiday, the hotel, the friendly and efficient staff and the knowledgeable and friendly service from your coach driver. We appreciate your comments and look forward to welcoming you back soon.

Rated 4 out of 5 stars

The transfers to and from the resort…

The transfers to and from the resort were smooth and relaxing. The staff at the hotel were really helpful and friendly the only downside to the holiday was the meal times although we had set times for breakfast and evening meal not once during our stay did our service happen on time it varied from 20 minutes to thirty minutes late after our time on the card so maybe look at staff numbers especially at peak weeks.

August 8, 2026
Unprompted review
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Reply from Alfaholidays

Hi John, thank you for taking the time to leave us a review. We are pleased that you enjoyed the smooth transfers and the friendly and helpful hotel staff. We are sorry that meal service was consistently later than the allocated times. We appreciate your comments regarding staffing levels during busy periods and will pass your feedback onto the team for future consideration.

Rated 5 out of 5 stars

Travel to and from pickup to hotel…

Travel to and from pickup to hotel and back was excellent

August 8, 2026
Unprompted review
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Reply from Alfaholidays

Hi James, thank you for taking the time to leave us a review. We are pleased that you enjoyed the travel arrangements from pick-up to the hotel and your return journey. We appreciate your comments and look forward to welcoming you on another holiday soon.

Rated 5 out of 5 stars

A very good hotel

A very good hotel, pleasantly located, with friendly and efficient staff, good food, and excellent excursions (Worthing; Amberley Museum; Chichester; Weald and Downland Museum). A good driver as far as the driving was concerned - but more information from him about the places we visited would have helped. That said, he was evidently not part of the Alfa family, nor was his coach company.

August 1, 2026
Unprompted review
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Reply from Alfaholidays

Hi Roger, thank you for taking the time to leave us a review. We are pleased that you enjoyed the hotel’s location, friendly and efficient staff, good food and the excursions to Worthing, Amberley Museum, Chichester and the Weald and Downland Museum. We are glad you were happy with the driving, though we appreciate your feedback that more information about the places visited would have improved the excursions. We will pass your comments onto the relevant team for future consideration.

Rated 5 out of 5 stars

Excellent Hotel

Friendly service Lovely clean hotel good food and entertainment at the New Beach Great Yarmouth

August 5, 2026
Unprompted review
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Reply from Alfaholidays

Hi Barbara, thank you for taking the time to leave us a review. We are pleased that you enjoyed the friendly service, clean hotel, good food and entertainment during your stay at the New Beach Hotel in Great Yarmouth. We appreciate your comments and look forward to welcoming you back soon.

Rated 3 out of 5 stars

I liked the driver fill he was very…

I liked the driver fill he was very helpful on Sunday we should have been down here by half past three

August 9, 2026
Unprompted review
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Reply from Alfaholidays

Hi Dawn, thank you for taking the time to leave us a review. We are pleased that you found your coach driver helpful. We are sorry that your arrival on Sunday was later than expected and appreciate your feedback. We will pass your comments onto the relevant team for future consideration.

Rated 5 out of 5 stars

Had a great holiday.

Had a great time! The pick up, transfer and journey to the hotel was easy and efficient. The hotel provided everything we needed, requested a walk in shower and easy access. The food was excellent and plentiful. The staff very helpful and we enjoyed the evening entertainment. Weymouth is a lovely resort, really enjoyed exploring it. The trips out were interesting too.

August 5, 2026
Unprompted review
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Reply from Alfaholidays

Hi Mark, thank you for taking the time to leave us a review. We are pleased that you enjoyed the easy travel arrangements, accessible room, food, helpful staff, evening entertainment, time exploring Weymouth and the excursions. We appreciate your comments and look forward to welcoming you on another holiday soon.

Rated 3 out of 5 stars

Good points well organised

Good points well organised, very good driver, hotel lovely. Only problem was the food very poor not enough kept running out of things, staff not very organised. We have been with Alfa several times and was very disappointed this time with food

July 27, 2026
Unprompted review
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Reply from Alfaholidays

Hi Jean, thank you for taking the time to leave us a review. We are pleased that you enjoyed the tour driver and hotel during your holiday with us. We are sorry to hear that the meals weren’t up to the standard we expect. We appreciate your feedback and we will pass your comments onto the team for future consideration and improvement.

Rated 5 out of 5 stars

Telford and Ironbridge

We went to Telford. Our driver was excellent. We had one or two problems but he was quick to come up with a solution. We should have visited a market but it was closed so he quickly changed route and found us an alternative. On the way home he took us to Coventry where we had some time rather than a service station. Our hotel and food was good with a good selection of food. Very good value for money

August 5, 2026
Unprompted review
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Reply from Alfaholidays

Hi Sue, thank you for taking the time to leave us a review. We are pleased that you enjoyed the helpful service from your coach driver, the alternative arrangements when the market was closed, the visit to Coventry, the hotel, choice of food and value for money. We appreciate your comments and look forward to welcoming you on another holiday soon.

Rated 5 out of 5 stars

Beautiful holiday

Great hotel, friendly, clean, attentive staff, good food, really beautuful spot to stay and well organised travel. Would definitely recommend.

August 2, 2026
Unprompted review
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Reply from Alfaholidays

Hi Carolyn, thank you for taking the time to leave us a review. We are pleased that you enjoyed the hotel, friendly and attentive staff, cleanliness, good food, location and well-organised travel arrangements. We appreciate your recommendation and look forward to welcoming you back soon.

Rated 5 out of 5 stars

Holiday to Dunoon

Our Driver Paul kept us amused with his anecdotes on our Journeys to and from our different destinations on our days out .
The Hotel was very welcoming and comfortable, we had a gorgeous view of the Firth of Clyde from the windows.
Our days out were lovely especially the Loch Lomond cruise.
Staff at the Hotel were very friendly and chatty giving us places to see.
Will definitely book another trip with Alfa.

August 5, 2026
Unprompted review
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Reply from Alfaholidays

Hi Rosemary, thank you for taking the time to leave us a review. We are pleased that you enjoyed the entertaining coach journeys, comfortable hotel, views over the Firth of Clyde, friendly staff, days out and Loch Lomond cruise. We appreciate your comments and look forward to welcoming you on another holiday soon.

Rated 5 out of 5 stars

A great time was had at a reasonable…

A great time was had at a reasonable price.

August 5, 2026
Unprompted review
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Reply from Alfaholidays

Hi Karen, thank you for taking the time to leave us a review. We are pleased that you had a great time and found your holiday good value for money. We appreciate your comments and look forward to welcoming you back soon.

Rated 5 out of 5 stars

Hotel staff friendly

Hotel staff friendly

August 5, 2026
Unprompted review
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Reply from Alfaholidays

Hi Mary, thank you for taking the time to leave us a review. We are pleased that you found the hotel staff friendly. We appreciate your comments and look forward to welcoming you back soon.

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