We've just moved to Allica Bank and the process couldn't have been more straightforward. We moved some money into the savings account just before the month end and were delighted to earn £20 interest... See more
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About Allica Bank
Written by the company
Allica is a bank built especially for established businesses with between 5 and 250 employees.
A third of the UK’s economy depends on these businesses, yet they’re overlooked by the big banks with a service that is increasingly impersonal, inconvenient, and poor value. We're here to change that.
Allica Bank is on a mission to give established businesses the banking they deserve. That means:
- a business current account that rewards business owners for using it.
- a relationship manager whose name and number they actually know.
- powerful tools and technology that make life easier, not harder.
It’s proving to be a winning combination. Allica was named as Britain's fastest-growing private company in 2024’s The Sunday Times 100, and we’re also the fastest-growing fintech in the 26-year history of Deloitte’s UK Technology Fast 50 awards. Since we opened our doors in 2020, Allica has lent over £3 billion to established UK businesses and raised £4 billion in deposits.
From our offices in Milton Keynes, London and Manchester, we’re offering business banking how it used to be, just better.
Contact info
4th/5th Floor, 15 Worship Street , EC2A 2DT, London, United Kingdom
- 0330 094 3333
- customer.services@allica.bank
- www.allica.bank
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Switching a business account from a large high street bank to Allica
Not really into IT but was helped along the way. Louise made life easy and was very patient. The switch from a large high street bank was trouble-free. Great to have a relationship manager who you can contact. Looking forward to dealing with Michael. Could not fault Allica.
Highly recommend Allica Bank for their excellent customer relations and the personal approach
Cheshire Industrial Doors recently had the pleasure of meeting Steve Grigg from Allica Bank in our offices to discuss moving our business accounts over to them. Steve guided us through the entire process with ease, clearly explaining everything and advising us on the best options to help our business get the most out of our account.
The whole discussion was made simple and straightforward, which made it very easy to understand. What really stood out to us is how accessible Allica Bank is and being able to speak face-to-face or directly on the phone with our bank manager makes a huge difference. With other banks, we often found that we didn’t have a dedicated manager and getting through to someone for assistance or advice wasn’t always the easiest.
Steve explained how Allica Bank works in such a clear and practical way that moving our account over felt like a no-brainer. It was clear that he genuinely wanted what was best for our business, just as we do.
Another great benefit is that the Allica Bank website and mobile app are both very easy to use and not overcomplicated which makes managing our account simple and efficient day to day.
We would highly recommend Allica Bank for their excellent customer relations and the personal approach they take with their clients.
So far, so good....
Our partnership manager Liam Conroy was very helpful, he explained all about the switching service and the best way for us make the most of our money. The application service was very straight forward as was linking our Xero and setting up the app etc. In two weeks I have had more personal interactions with Allica than I had with our "Big Bank" in ten years.
very helpful and easy to deal with
very helpful and easy to deal with. A bank with a personal touch, like the good old days!
Great onboarding and customer service
I had a great experience being onboarded as a business customer. Maria was extremely helpful throughout the entire process and took the time to clearly explain everything. The onboarding was quick and seamless, and she made the whole experience smooth and stress-free. I feel confident that I’ve made the best decision and truly appreciate the excellent support.
We switched our business account to…
We switched our business account to Allica a couple of weeks ago and the onboarding process was really easy. Dawn took us through all the steps - all of which were very user-friendly - and has remained as a key point of support for us. Great experience so far!
Their service is consistently amazing
I cannot recommend Allica Bank highly enough. Their service is consistently amazing and, quite frankly, a total breath of fresh air in the banking world. I've dealt with several departments, including the finance team and those handling account setups, and everyone has been incredibly helpful and efficient. It’s been a fab experience all round.
Become a customer and you be treated with contempt
I’m an existing customer and tried to call them on 0330 094 3333 today at 13.20pm for business customer. I held on for 38 minutes and these cowboys kept on saying we will answer your call shortly with ridiculous music playing!! Eventually I had to hang up
I regret becoming a business customer so really would NOT recommend this bank at all .
Lack of staff is sheer contempt and insult to their customers!!
The irony is if I had opted as a new customer option then I would have been transferred very quickly.
Allica moto is “once you become a customer we will shaft you as we see please “
Very disappointed!!
Great Bank, great service from Steve Grigg
Simple and well-managed onboarding process with Steve Grigg. Steve helped me through the process and made sure every topic was covered. As an accountant I have now referred Steve to several clients who have all felt the benefits of moving to Allica Bank, both on a personal service level and in financial rewards.
Taylor Hart
Taylor Hart. I recently met Taylor at a business networking event, he was very professional and explained the benefit of the business account versus my current provider. He wasn't salesy at all, very consultive and clearly passionate about the business the banks proposition. I liked that.
We exchanged details and I went away to do some further due diligence.
I then phoned Taylor to express and interesting making the switch, it was seamless and he was excellent. within 24 hours the account was set up with Taylor being my dedicated manager that I can pick up the phone to and text etc. So refreshing to deal with an actual human being. Firs class service Taylor, thank you. Highly recommend.
Simple process to set up the account
Simple process to set up the account, with great support from Ross - all worked smoothly
Excellent service with a personal…
Excellent service with a personal touch!
Louise and the team at Allica have made our switch very straight forward. Great customer service and the apps simple to use too!
Straight forward switch
I was recommended to Allica by our accountants and was introduced to Steve Grigg who explained everything in a clear and straightforward manor. He demonstrated how the account works, set the app form us and generally got us underway seamlessly. I couldn't recommend enough.
Steve Grigg
We recently had a meeting with Allica Bank, and Steve Grigg delivered an outstanding experience from start to finish. He was incredibly knowledgeable, clear, and thorough in explaining everything we needed to know.
Steve made the entire process straightforward and stress-free, ensuring we were fully set up and confident moving forward. He took the time to answer all our questions and made sure we understood every step.
Professional, approachable, and genuinely helpful — we couldn’t have asked for a better service. Thank you, Steve!
We recently moved to Allica bank
We recently moved to Allica bank. The whole process from the start was simple, everything moved over automatically.
Allica take a personal approach, they came in to visit us and went through everything step by step, this personal service is something you no loner receive from most banks. We now have a direct point of contact for questions we may have.
Overall it was a great experience and I would highly recommend them.
I recently switched my business banking…
I recently switched my business banking to Allica as it was recommended by my accountant. The whole process was a quick and seamless experience and my account was up and running within a week of the application. Its great to be able to talk to a "real person" and Steve Grigg has been a real pleasure to work with.
We’ve recently started working with Steve at Alica
We’ve recently started working with Steve Grigg at Alica and the experience so far has been excellent. The communication has been clear, responsive, and genuinely helpful throughout the process. Any questions we’ve had have been dealt with quickly and professionally, which has made everything feel straightforward and well managed.
The onboarding process has been smooth and the systems are easy to use, which has made the transition feel seamless. We’re looking forward to continuing to build the relationship
fantastic service by Steve Grigg.
fantastic service by Steve Grigg.
Setup was easy and on the spot service. Would continue using Allica.
so easy to talk to no hidden agendas …
so easy to talk to no hidden agendas if fact i still cant believe how much they can save me on bank charges and now gaining more interest then ever before on my savings.
i would recommend to all my business contacts they are not looking for just large companies what they offer small and medium size businesses is amazing and they make you feel important to not just a number
easy to speak to and get answers from quickly .
cant speak highly enough,
I’ve had an excellent experience with Dawn at Allica
I’ve had an excellent experience with Allica Bank. I dealt with Dawn, who was extremely helpful and professional throughout the process. The account was set up quickly and efficiently, with clear communication at every stage.
As an accountant, I have recommended Allica Bank to several of my clients, and they have all reported similarly positive experiences. The service has been reliable, responsive, and well suited to business needs. I would happily recommend them to other businesses looking for a straightforward banking solution.
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