Well executed, prompt and fuss-free collection of an Internet order. Used the cutting service with a simple request to split a sheet of material, which was done, ready for collection as instructed... See more
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Once again Alsford's delivery person was 10/10. Polite, friendly and offloaded to exact spot I wanted. Would give 4.5 stars overall as delivery time was later than I had been told the day before, but... See more
Prompt delivery without any blemishes so all you can ask for. The door itself is very basic indeed so only barely good value. Order confirmation and my subsequent query both ended in spam filter, no i... See more
Brilliant service again from Alsford. I ordered builders sand but rubbish WiFi repeated the same order so I ended up ordered twice as much as needed. They helped me cancel the second order. When it ar... See more
Company details
About Alsford
Written by the company
Alsford is your local Timber and Builders' Merchant, supplying timber, tools and building materials to Trade and DIY customers.
Alsford Timber LtdBringing Knowledge and Expertise to Every Order
Alsford Timber Ltd has been around since 1882 and is now the largest independent Timber and Builders’ Merchant in South East England. With 19 branches across Kent, Surrey, London, East Sussex and West Sussex you can buy online to Click & Collect, place an online order for delivery, or shop in branch today. We deliver across London and the South East direct from your local branch to your door.
Your Local BranchA Modern Business Steeped in History
We've spent over 140 years creating the Alsford brand you see today because, like you, we believe in building things to last. From humble beginnings selling fencing and timber in South West London, Alsford has grown to become the largest independent timber merchant in South East England. Today, we pride ourselves on our central database that allows customers and staff to see stock availability across the business in real-time.
Investors in People
You learn a lot in 140 plus years. Especially about people. We know that it's our team that makes us unique, and without them, nothing happens. So to us, Investor in People is more than just an award, it's a philosophy.
Products that Deliver
Alsford offers a wide range of high-quality building products from sawn timber to sheet materials, Alsford has what you need for your next project.
Timber Sheet Materials Special Offers Energy Essentials
Contact info
United Kingdom
- www.alsford.co.uk
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 10% of negative reviews
Typically replies within 1 month
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Very helpful and the quality of wood…
Very helpful and the quality of wood was 1st class
July 22, 2026
A great company
A great company, no complaints whatsoever 👌 the delivery guy was great too, the delivery was quick, i will definitely be recommending them, and use them in the future.
July 21, 2026
Excellent customer service
Excellent customer service. Very friendly and helpful. Great products delivered promptly. Highly recommended!
July 20, 2026
Very quick to have my order ready
Very quick to have my order ready. Professional ,friendly and efficient staff.
July 20, 2026
Excellent communication from Branch to…
Excellent communication from Branch to Delivery. Very impressed 👍
July 19, 2026
Good value
Good value, delivery on time and easy to get in contact with when I had questions about my order
July 14, 2026
Helpful and friendly delivery driver
Helpful and friendly delivery driver. Excellent product
July 17, 2026
Have bought stuff from these guys a…
Have bought stuff from these guys a couple of times, they’re a good bunch and prices are reasonable.
July 12, 2026
I purchased just 6 x softwood sleepers…
I purchased just 6 x softwood sleepers to complete a project. The price was great and on offer with a small delivery fee included
July 12, 2026
I went to the Twickenham branch today…
I went to the Twickenham branch today and Leroy and Phil were so helpful. What an asset to this buisness. I want to restore a garden chair and hadnt a clue what wood was needed. They not only advised me,but cut it to the lengths needed and gave follow up wood care advice. Thoroughly recommend this place. Thank you,
July 23, 2026
Unprompted review
Excellent customer service 👍🏻
July 16, 2026
Easy order & quick delivery thanks
July 10, 2026
Good delivery but would have been…
Good delivery but would have been better if I’d been give a date after booking on line.
July 15, 2026
Friendly driver
Good quality wood, delivered quickly by a very chatty, friendly driver. Good old-fashioned service at its best.
July 9, 2026
Pleasant and helpful delivery man.
Pleasant and helpful delivery man.
Phone gets answered when you need to ring, which is always helpful.
July 14, 2026
Great service in store and a prompt…
Great service in store and a prompt cutting service !
July 13, 2026
Order arrived when it was supposed to
Order arrived when it was supposed to. Driver was very helpful
July 6, 2026
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