Well executed, prompt and fuss-free collection of an Internet order. Used the cutting service with a simple request to split a sheet of material, which was done, ready for collection as instructed... See more
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Once again Alsford's delivery person was 10/10. Polite, friendly and offloaded to exact spot I wanted. Would give 4.5 stars overall as delivery time was later than I had been told the day before, but... See more
Prompt delivery without any blemishes so all you can ask for. The door itself is very basic indeed so only barely good value. Order confirmation and my subsequent query both ended in spam filter, no i... See more
Brilliant service again from Alsford. I ordered builders sand but rubbish WiFi repeated the same order so I ended up ordered twice as much as needed. They helped me cancel the second order. When it ar... See more
Company details
About Alsford
Written by the company
Alsford is your local Timber and Builders' Merchant, supplying timber, tools and building materials to Trade and DIY customers.
Alsford Timber LtdBringing Knowledge and Expertise to Every Order
Alsford Timber Ltd has been around since 1882 and is now the largest independent Timber and Builders’ Merchant in South East England. With 19 branches across Kent, Surrey, London, East Sussex and West Sussex you can buy online to Click & Collect, place an online order for delivery, or shop in branch today. We deliver across London and the South East direct from your local branch to your door.
Your Local BranchA Modern Business Steeped in History
We've spent over 140 years creating the Alsford brand you see today because, like you, we believe in building things to last. From humble beginnings selling fencing and timber in South West London, Alsford has grown to become the largest independent timber merchant in South East England. Today, we pride ourselves on our central database that allows customers and staff to see stock availability across the business in real-time.
Investors in People
You learn a lot in 140 plus years. Especially about people. We know that it's our team that makes us unique, and without them, nothing happens. So to us, Investor in People is more than just an award, it's a philosophy.
Products that Deliver
Alsford offers a wide range of high-quality building products from sawn timber to sheet materials, Alsford has what you need for your next project.
Timber Sheet Materials Special Offers Energy Essentials
Contact info
United Kingdom
- www.alsford.co.uk
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 10% of negative reviews
Typically replies within 1 month
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Very good service
Our delivery was made when expected and the driver was efficient and cheery. The panels were in good order and I won't hesitate to order from Alsford again.
July 30, 2026
When I arrived to collect my order
When I arrived to collect my order, although it was not ready, it soon was
July 28, 2026
Very prompt and efficient service.
Very prompt and efficient service.
Nathan was great and so was the delivery driver
July 28, 2026
Good products at great prices
Good products at great prices. Always helpful, good advice. Delivery guys always polite and really helpful. Happy to recommend anytime
July 27, 2026
Its a big thumbs up from me
Really helpfull, friendly and everything was as ordered. Can't complement the whole team enough
July 27, 2026
Very good service
Very good service, got my order earlier then I was first promised. Excellent delivery guy helpful interested i the safety if the delivery area.
July 20, 2026
The website was easy to use
The website was easy to use. The item I was looking for was in stock at a fair price . The payment process was simple. Collection was easy, plenty of parking.
July 25, 2026
Great communication -
Great communication -
Delivered when and where we requested.
Can’t fault them
July 19, 2026
Would buy again
Delivered when they said very helpful driver pleased with my products would buy from them again.
July 24, 2026
All in all an ok experience...
All in all an ok experience...
Speedy and friendly delivery...
A little disappointing that the local venue added a substantial delivery charge when paying instore and did not match their online offer...
And one of the decking boards was split...
July 22, 2026
Friendly, efficient and good prices
Went into the branch and was given great advice. Did a small order online that arrived quickly and the driver was very helpful and friendly. A lot of the stock is very competitive prices and many are a lot cheaper than the known big shops
July 22, 2026
Delivered efficiently and good quality…
Delivered efficiently and good quality product (trellis)
July 22, 2026
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