Support from staff both medical and non medical has been very good whilst my medication gets tweaked and sorted. Very happy. Definately doesn't feel like they're a sales team. My Dr is mindful of my b... See more
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About Alternaleaf Australia
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Great doctor and easy process good value
Doctor is always supportive,kind and…
Doctor is always supportive,kind and caring. Listening to what I think and feel.
Very easy to talk to
Understanding doctor who remembers me…
Understanding doctor who remembers me so I don't have to explain myself to over again.
Ptsd can make me very frustrated quickly.
Thanks
quality products great comunications…
quality products great comunications and great service ! Alternaleaf has done more for me than any doctor with a pill ,now almost no pain and better sleep .Thank you !
Outcome positive
Had problems when supply was extinguished everything sorted out in the end
Apart from the technical aspects (my…
Apart from the technical aspects (my tech skills ) I find everything great and even the support when I have troubles connecting is great thank you from this oldie for an essential service done well
Terrific service from understanding…
Terrific service from understanding Doctors who actually care about your health! Both physical and mental. I can not recommend Alternaleaf more highly!
I found the sevices easy to navigate.
I found the sevices easy to navigate.
The doctors and staff are always helpful and polite.
helpfull
im able to get my life back instead off being inside all the time and the product are working well when a product is out of stock there are others to replace it
Rip off artist
Way too expensive! You will think it’s a great service at first. The product is great. Delivered straight to your front door! But, you’re only allowed 10g every 10 days. After a month, you have to pay another $49 to speak to a doctor to get prescribed more. This is every month plus your prescription. Absolute rip off. Stick to black market cannabis
Dr Brown was very understanding and…
Dr Brown was very understanding and helpful. The care they have is great. They advised the right product for me and understand what helps my pain. Thank you Dr Brown
Through and professional clinic
My doctor is very understanding and is extremely diligent in keeping up to date with how I am going.
Quality product ( craft batonics ).
Quality product ( craft batonics ).
A little bit expensive at $149 for 10g.
Always deliver on time and good…
Always deliver on time and good consultations with staff
Beware Alternaleaf
While initially impressed with the service Alternaleaf provided ( patient for three years with CPTSD ) I have now come to understand that Alternaleaf is no longer listening to the patient - and treating patients as if they are trying to source recreational drugs rather than legitimate medicine . Pricing increases , dr inconsistencies , and not being heard by doctors have now made me want to find an alternative supplier of my medical needs .
Realy helpful
I love the fact that you can get same…
I love the fact that you can get same day delivery, if you are really running low. I also had a delightful doctor this time around, which made the whole experience much more pleasurable. She was very thorough and such a lovely person.
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