Support from staff both medical and non medical has been very good whilst my medication gets tweaked and sorted. Very happy. Definately doesn't feel like they're a sales team. My Dr is mindful of my b... See more
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Only down is doctors try under prescribing all the time. Won't believe your reason for changing strain which makes it difficult to talk freely about terpenes that help and why. Why does it still feel... See more
Alternaleaf are great. The doctors are always helpful and understanding. That take the time to learn about their patient. They always deliver on time and offer same day if required. To receive a notif... See more
Company replied
Always have positive response from your doctor's that are happy to help and listen. Thanks for changing my life for the better. Medication has helped with my pain, anxiety and so many other things th... See more
Company details
About Alternaleaf Australia
Written by the company
Alternaleaf is Australia's leading alternative health clinic, dedicated to supporting over 150,000 patients access qualified doctors and nurses.
What’s the process to becoming an Alternaleaf patient?
It begins with a free pre-screening check and nurse call to find out whether you may be eligible for Alternaleaf services, followed by a paid consultation with one of our doctors.
We know how important Alternaleaf reviews are in order for you to provide us feedback, and to determine if we are a potential fit for your needs.
To continue to protect patient data, we may not be able to respond to requests publicly, and ask patients with feedback about our health professionals to also use our contact form found on our website and within your patient portal for individual support.
Transparency statement: Alternaleaf reviews submitted by members of the public and patients are shared internally with a team focused on supporting our patients.
We know how important Alternaleaf reviews are in order for you to provide us feedback, and to determine if we are a potential fit for your needs.
To continue to protect patient data, we may not be able to respond to requests publicly, and ask patients with feedback about our health professionals to also use our contact form found on our website and within your patient portal for individual support.
Transparency statement: Alternaleaf reviews submitted by members of the public and patients are shared internally with a team focused on supporting our patients.
Contact info
4.4
Excellent
974 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 1 month
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Excellent service
I booked an appointment online for the following day, the appointment ran on time, the doctor was very helpful & easy to talk to, all my questions answered with reassurance, all available options were discussed & delivery of my prescription was delivered within 24 hours (1-3 days delivery is advised). I could not be more impressed
July 21, 2026
Dr Ngo is very knowledgeable about the…
Dr Ngo is very knowledgeable about the products and dosage. This treatment has helped greatly with my rheumatoid arthritis and other aliments. I recommend the process.
July 22, 2026
I spoke with competent and…
I spoke with competent and understanding clinicians and was prescribed an appropriate medication.The process was stress free.
Many thanks
July 22, 2026
Doctor was very helpful and informative
July 22, 2026
absolutely pathetic service
absolutely pathetic service
doctors barely speak English
appointments cancelled multiple times taking weeks to reschedule
July 22, 2026
Unprompted review
Only down really is doctors try under…
Only down is doctors try under prescribing all the time. Won't believe your reason for changing strain which makes it difficult to talk freely about terpenes that help and why. Why does it still feel like im a criminal for having a broad understanding doing some of my own research.
March 30, 2026
Appointment was on time,Doctor was…
Appointment was on time,Doctor was helpful and listened to what I had to say.
July 21, 2026
Lovely doctors
Lovely doctors, who are always willing to listen and work with who you are and what you need.
July 21, 2026
Pretty simple to get the help you need
Pretty simple to get the help you need. Professional doctors and staff make tge whole experience pleasant. The online tool is easy to navigate and understand. Having help at your fingertips is wonderful.
July 21, 2026
Very happy with Alternaleaf
Very happy with Alternaleaf, they are reliable and there doctors take the time out to discuss your plan.
July 21, 2026
What made my experience great was…
What made my experience great was dealing with professional practitioners who provided a great service . Great Staff with great products and advice.
April 21, 2026
My doctor is amazing always engaged…
My doctor is amazing always engaged have formed a great relationship with my doctor and the benefits from switching from Big pharmaceuticals to a natural alternative have been life changing
July 20, 2026
Alternaleaf have been fantastic.
Alternaleaf are great. The doctors are always helpful and understanding. That take the time to learn about their patient. They always deliver on time and offer same day if required. To receive a notification to let me know my item will be out of stock shortly was really helpful, no mess or fuss to change prescription.
June 17, 2026
Reply from Alternaleaf Australia
Hi Michelle, thanks so much for sharing your experience. We're so glad to hear the doctors have been supportive and that our team could keep you updated ahead of time to make managing your care hassle-free.
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