Amayama Trading Co., Ltd. Reviews 641

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its exceptional service, noting the speed and efficiency of their order processing and delivery. Many people appreciate the reasonable pricing of products and shipping, often finding parts significantly cheaper than elsewhere. Consumers frequently highlight the high quality of the products, which are often genuine OEM parts, and the careful packaging ensures items arrive in perfect condition. However, some customers also noted occasional issues with incorrect parts being sent, or unexpected changes in shipping costs after an order was placed. A few people experienced delays in delivery or a lack of tracking information, leading to uncertainty about their order status.

What people talk about most

Product

Consumers find the product to be positive, especially praising the availability of genuine OEM parts for... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping times, with... See more

Order

Reviewers highlight positive aspects of order. Many customers appreciate the clear communication throughout... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight finding parts at very... See more

Service

People report positive experiences with service. Many reviewers praise the first-class service, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have made many orders from Amayama Trading Co. Ltd. since 2020. They never missed an item in a package shipped to my home. Their communication was excellent, returning messages within a day or tw... See more

Company replied

Rated 5 out of 5 stars

I’ve done business with Anayama for over five years, looking for Gen7 Celica spares. Amayama never fails to provide a speedy service, even if that also means a check and a “sorry, discontinued “. P... See more

Rated 5 out of 5 stars

This is the best shop for Toyota/Lexus parts ever! They always provide exceptional service and make sure you receive everything as fast as it is humanly possible without any issues or hiccups. From o... See more

Rated 5 out of 5 stars

Fast shipping. Very well packed. Reasonable shipping costs and parts are correct are arrived in great condition. I have ordered many times from Amayama for both small and low cost items to much more... See more


Company details

  1. Auto Parts Market

Written by the company

Amayama Trading Co., Ltd supplies new OEM (genuine) parts for cars manufactured by Japanese automakers and ships parts worldwide with fast delivery and reasonable cost to the client. The company specializes in supplying parts for Japanese domestic market (JDM) models exported from Japan to destinations around the world: Toyota, Lexus, Nissan, Infiniti, Mitsubishi, Honda, Mazda, Subaru, Suzuki, Isuzu, MMC Truck, UD Trucks, Hino and Daihatsu. We understand the difficulties in dealing with local parts suppliers when it comes to JDM models and we strive to make the acquisition of the desired parts as easy as possible. Amayama Trading Co. Ltd is located in Ibaraki-shi, in northern Osaka, Japan and has direct contact with all Japanese automakers, so you can be sure that your parts are genuine OEM items and maintain your vehicles original performance and function as the manufacturer intended.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

641 reviews

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Replied to 85% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fast

Very smooth handling finding 40 years old car parts, took them just a week and fast shipments within 2 days. I was prepared to wait for months! Thank you. 5 stars.

January 31, 2026
Unprompted review
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Rated 5 out of 5 stars

Fantastic firm

Fantastic firm. You can find part break down for your Toyota and they deliver quickly to other side of the world . I have used them for many years.

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

World Class Trading Company

A world-class trading company that sells Japanese-made auto parts, OEM and perfectly suitable aftermarket parts. In addition, the company's philosophy is to satisfy the customer with top-rated service, prompt and complete delivery. The shipping box is always well-packaged and sealed.

I have ordered parts from Amayama for a number of years, and the Toyota/ Lexus bulletin boards I visit mention Amayama prominantly.

Because of the unnecessary US tariffs placed on Japanese goods, the costs have risen, but even the aftermarket parts made in Japan are far superior in quality and durability that it is worth extra to purchase even with increased costs.

If you maintain your own vehicle and plan to keep it near OEM standards, then invest in parts from Amayama. They are a responsive, responsible, and gracious company and people. I am always pleased to contact them.

Although the date of experience is in January, 2026, I have been purchasing parts from Amayama for many years.

January 30, 2026
Unprompted review
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Rated 5 out of 5 stars

I ordered a the part that was difficult…

I ordered a the part that was difficult to get elsewhere. I received my package in great condition, they do excellent job with packing the item. I received the item rather quickly. I will use their services again. Thank you for your help 🙏.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

This is the best shop for Toyota/Lexus…

This is the best shop for Toyota/Lexus parts ever! They always provide exceptional service and make sure you receive everything as fast as it is humanly possible without any issues or hiccups. From ordering to receiving my package every step was clearly communicated. I'll order here again for sure.

January 22, 2026
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Rated 1 out of 5 stars

Didn't receive my order

Made an order which didn't arrive by the estimated delivery time. Had no warnings about delivery delays and the item wasn't even shipped out yet. Customer service was not professional addressing this as my time was waisted waiting for the product. Order nr.12314656

January 15, 2026
Unprompted review
Amayama Trading Co., Ltd. logo

Reply from Amayama Trading Co., Ltd.

Hello,

Thank you for taking the time to share your feedback and your order number.

After reviewing the order, it appears that the estimated delivery date shown in our system did not take into account the closure of Amayama warehouses during the end-of-year holidays. Order processing was slightly delayed and as a result it was challenging for us to keep with the ETA initially estimated.

I can see that your order was cancelled as requested. We apologize that your purchasing experience was not fully satisfactory, and we will work to improve transparency regarding shipping timelines and any potential delays.

Best regards

Rated 1 out of 5 stars

Beware

Ordered some parts from them. Got the part number from a sale on Yahoo Japan, and contacted their support to verify if it was what I was looking for, as the image for the part on their website was blank. Support verified that it was what I was looking for. I placed the order and they said they only had 2 of the 4 needed, in stock. They said he estimate from their supplier said that it could take up to 2 months to get the other two. After two months and no update, I contacted them and noticed that an image was now present for the part. It was not what I was told it was. I contacted their support and found out that I was lied to. There was no mistaking it. It was a blatant lie, and a gigantic waste of time.

Order #12279314

November 3, 2025
Unprompted review
Amayama Trading Co., Ltd. logo

Reply from Amayama Trading Co., Ltd.

Dear customer,

We are sorry to hear about your experience and understand your frustration.

We would like the opportunity to review this properly and see how we can make it right. Please update your Trustpilot review with the order number in question so we can investigate further.

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Rated 5 out of 5 stars

Excellent

Excellent. I ordered 2 different ""out of production"" items in America...and luckily i found them on Amayama. Both were delivered 2 seperate times and reliably.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Good packaging, fast service

Very fast service, got the correct (OEM) parts faster than expected. Even for two rubber hoses the box was filled with bubblewrap. They have a wide variety of parts for Japanese cars. Will purchase from Amayama again.

December 22, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent service

They have great prices and ordering is very easy. I've bought from them before and I'm very satisfied with their service. I highly recommend them.

December 18, 2025
Unprompted review

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