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Review summary

Created with AI, based on recent reviews

Looking at 27 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the products, citing issues with performance, frequent crashes, and unplayable games. The pricing was also a major concern, with many feeling that the cost did not align with the poor quality and user experience. Reviewers frequently reported problems with the software and app, describing them as buggy, unstable, and difficult to use. Some people also noted issues with bent pins on CPUs and motherboards, leading to damaged components. Conversely, a few other people also felt that the equipment was much better compared to competitors and that some games ran smoothly.

What people talk about most

Product

Customers had negative experiences with product quality and reliability. Many reviewers reported issues such... See more

Quality

Reviewers highlight ambiguous aspects of quality. Some customers report significant issues, such as bent CPU... See more

Price

Customers consistently express disappointment with pricing. Many reviewers feel they paid a lot of money for... See more

User experience

Users describe negative interactions with the user experience. Many report constant crashes, bugs, and... See more

Application

Reviewers express significant frustration with the app, citing constant crashes, bugs, and freezes. Many... See more

Reviews shaping this summary

Rated 2 out of 5 stars

If you like torture yourself then buy an amd graphics card if you change 1 thing in the settings you better have an youtube video on your phone that says how to fix ..., please saveup some more money... See more

Rated 1 out of 5 stars

AMD is an evil company and they sent their young team to jump me after I voiced my personal opinions on the company. I have been jumped multiple times now by said AMD young team and I will not be wast... See more

Rated 1 out of 5 stars

If you are thinking about choosing NVIDIA or AMD - don't. I never had trouble with NVIDIA products and recently I decided to try AMD and bought RX 7900 XTX. For the price of it I expected a smooth and... See more

Rated 1 out of 5 stars

Absolute trash... My experience with amd in work and gaming was doomed when I bought it. Whenever there is an update for adrenaline (driver) the driver will delete itself if I start up the pc or just... See more


Company details

  1. Computer Store
  2. Computer Accessories Store
  3. Computer and Accessories Store
  4. Computer Hardware Manufacturer
  5. Software Company

Information provided by various external sources

Explore a wide range of innovative next generation computing processors, graphics, and Immersive VR solutions by Advanced Micro Devices (AMD). Visit AMD.com now!


Contact info

  • AMD Place 1, 94085, Sunnyvale, United States

  • amd.com

1.7

Bad

TrustScore 1.5 out of 5

268 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

ATI was quirky but Innovative

ATI was quirky but innovative; AMD hurt ATI: for instance, 'Catalyst' now replaced by 'Adrenaline', that in, for instance, given the option to have applications choose a game' s anti-aliasing, only the driver can choose the method for antialiasing -- similar such 'do nothing, go nowhere', 'options' appear since AMD. I miss 'Radeon Tweaker', I remember well!
Nvidia's a monopoly, much like Microsoft; but Nvidia is also BETTER, and has more real options and settings in their settings and panel.
I miss the old ATI, that again was more innovative, also did not cater to other technology, and had their own way to innovate and handle graphics; compatible, but of their own innovation and coding: Now they cater to standards set by Nvidia, and poorly.
Until someone comes up with better competition, get Nvidia; like most use Microsoft, but sometimes run Linux and Apple PCs on a spare system.

April 7, 2026
Unprompted review
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Rated 1 out of 5 stars

Really terrible support service

Really terrible support service, denied a 50$ reward after purchasing a 1300$ dollars worth of product. Wild. Can't imagine if I had to deal with them and the product itself was defective or something.

April 22, 2026
Unprompted review
Rated 1 out of 5 stars

CPU in my computer broken prongs.

Tell me why the prongs to my cpu are bent???? Looks like it was forced in, left hanging off. Paid alot of money for the computer only to have to pay more because they can’t be careful with their parts. 14 bent pins.

April 18, 2026
Unprompted review
Rated 1 out of 5 stars

Aren´t you ashamed "AMD"

Aren´t you ashamed "AMD", your cripple cpu "9800x3d" has severe issues starting games or opening "this pc / worplace" (where you access all the drives) if you have some pics opened, you have to close one of them then maybe it starts again (if you´re lucky) . Sometimes it does this even if no pics are opened, but always after 1-2 days uptime. What is this? A cpu that can´t handle some pictures? Never had such BS with Intel!!!

April 14, 2026
Unprompted review
Rated 1 out of 5 stars

Not again

1 star to leave a review is ridicules, i still have an open ticket since February this year because there fan has failed on my Ryzen 7 i was fixing to buy a new one to replace it and seen it was still under warranty under my NewEgg order history.... 2 months later im still being run threw the ringer to get a replacement i have sent proof of purchase, sys info, DXdiag info and a video showing me hitting my case to kick start the fan and they still requesting me install their software for information and requesting a Screenshot of the CPU and SN for further support

February 26, 2026
Unprompted review
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Rated 2 out of 5 stars

If you like torture yourself then buy…

If you like torture yourself then buy an amd graphics card if you change 1 thing in the settings you better have an youtube video on your phone that says how to fix ..., please saveup some more money and do not purchase anything from this company i personally dont reccomend this to my worst enemy :). Please AMD change everything and maybe people would like you more. IM WRITING THIS AT 2 AM BECAUSE AMD IS THE BEST COMPANY.

April 3, 2026
Unprompted review
Rated 1 out of 5 stars

Not so happy with AMD Service

The responses I received felt cold and dismissive, as if my situation wasn’t being taken seriously. There was little empathy or willingness to look into the specifics of my case. Instead, I was repeatedly referred back to general terms and conditions without any real effort to help.

I purchased a GPU during the Crimson Desert promotion period but never received a code, even though the retailer was listed as a participant. Both sides kept pointing to each other, which made the situation unnecessarily frustrating.

In the end, the retailer did offer compensation, which I appreciate. However, as a first-time AMD user, this experience left a poor first impression. I expected better support and clearer communication.

March 25, 2026
Unprompted review
Rated 1 out of 5 stars

STAY AWAY STAY AWAY FROM AMD ALL OF…

STAY AWAY STAY AWAY FROM AMD ALL OF THEIR PRODUCTS!!!. DO NOT GO THE CHEAP ROUTE PLS SAVE YOURSELF AND GO WITH NVIDIA BOTH GPU AND CPU. I wasted 900$ on a rx7900xt when it first came out. CONSTANT crashes, constant bugs, constant freezes. AMD email and support DO NOT RESPOND. its been a year with this GPU and it spends more time fixing/updating drivers than actual gaming. I would have been better off throwing 900$ down the toilet. I wish wouldnt wish my worst enemy with a AMD GPU. 0/10 will never purchase anything from them ever again!!!!!

March 22, 2026
Unprompted review
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Rated 1 out of 5 stars

I bought my product just 32 days before…

I bought my product just 32 days before a promo went live, and despite that timing, there was zero flexibility or support from AMD or the retailer. You’re either inside the exact promo window or you get nothing — no exceptions.
What makes it worse is that these promotions are typically planned well in advance (often weeks or even months), yet customers get no warning at all. That kind of rigid system makes for a pretty poor customer experience.
Other platforms like Steam (Valve) handle customers far better when it comes to support and goodwill.
Definitely something to keep in mind before

January 30, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE AMD BILLING

We love the EHR software but this review is for the billing. I am a new office manager to my current practice. I started a year ago and learned when I started that my practice uses AMD for billing. I am writing this review to warn other practices. It is AMD's policy to write off patient receivable greater than 120 days. My physicians had no idea they were writing off their money. Once I learned this we asked AMD billing to stop writing off our doctor's money and they said sorry, it is against their policy. If patients come to the office every 6 months, the money they owe us is written off before they come in again which is often when we can collect the slow payers. This is not in the best interest of the medical practices but makes their billing service look like it is doing a great job. And then to make injury worse, they are now charging us $2,500 a month as a billing penalty bc we do not use them for billing. That is 30k a year just to use the billing module in their software. The billing service was not great to begin with, then to learn they write off everything greater than 120 days???? Now we have to pay 2500 just to be able to do billing ourselves.

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

AMD or Nvidia, which to choose... Nvidia all day!

I have always had Nvidia graphics cards, but for the price and performance I opted for the AMD RX7900 XT a year ago and for the most part, I had a mixed performance. Now, it's almost always unstable and not because of the card itself. The software is the jankiest piece of crap you'll ever come across. Game/app not working because of latest update? Don't worry, in about 3 weeks we'll get it working again... Driver out of date? Don't worry, we'll make yours unusable so that you need to completely reinstall the driver manually as the AMD software detection is down, and you'll lose all of those precious settings you spent a few hours tweaking to make your screen look all pretty... If you think it's worth saving £100 for a better graphics card, don't bother. Nvidia are far far better in the software department, and you won't realise how important that is until you experience this shambles of a company!

January 28, 2026
Unprompted review
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Rated 1 out of 5 stars

AMD young team

AMD is an evil company and they sent their young team to jump me after I voiced my personal opinions on the company. I have been jumped multiple times now by said AMD young team and I will not be wasting my money on this rubbish company ever again.

January 12, 2026
Unprompted review
Rated 1 out of 5 stars

First and Last

Absolute trash... My experience with amd in work and gaming was doomed when I bought it. Whenever there is an update for adrenaline (driver) the driver will delete itself if I start up the pc or just in the middle of work. You will know when it makes your pc crash or give fps drops from stable 180fps. Considered what my friends and collegues experience basically everything works but the amd. It might be cheaper but it sure as hell comes at a price.

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

Weak Spot: Software (Still!)

You know, in CPUs, AMD has already won the race for now and most likely will stay there some time. In GPUs, maybe with the next RDNA/UDNA, which was unfortunately delayed like the next Ryzen CPUs.

The weak spot in comparison against NVidia still is the software like AMD Software: Adrenalin Edition (as bad as its naming), the chipset drivers and so forth. There are SO many, many issues; mostly known but still not fixed you think you bought from Creative Labs which inferior bad software and drivers are part of the reason why they are just a niche only today.

On top of that, and that really is the literal bottom of the story, the support you receive is the worst. Yes, it is quick and easy to reach them and they mostly answer in 1-2 days. BUT: the answer are barely worth the read! =(

Instead of trying to understand your issues and help you in solving them, you are send to manufacturers of mainboards and notebooks to get their drivers. They say, those are »better« and maybe even modified.

So, the problem is, that those »manufacturers« mostly don't care to provide recent drivers releases and often only offer YEARS old versions; bugged and with security issue. If you complain, they play the same game and send you over to AMD to get the »generic« driver packages mentioned above. You know, where THAT game ends.

In the end, this is a good advice since it close to always is the ONLY way to get recent drivers. Yet, nobody cares if you have issues. There are dozens over dozens of reports about this very same situation all over the net.

On top of all that, it often happens that Windows Update installes the same ages old driver automatically so this is no solution either but even making everything worse and you have to disable that.

December 11, 2025
Unprompted review
Rated 1 out of 5 stars

I have a AMD radeon rx 7900 xt and I…

I have a AMD radeon rx 7900 xt and I have continuous problems with driver timeouts. I wrote Mindfactory where I bought it, they say ask AMD, AMD says go to Sapphire, Sapphire says go to the dealer which is Mindfactory again. They all did a very good job... They not helping at all and being useless. No wonder why AI will overtake these jobs someday. I understand why trustpilot gives AMD 2.1 stars I mean what are they gonna do? It's a series problem and if you bought one of these cards for much money they just say **** you. Thank you for nothing

November 1, 2025
Unprompted review
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Rated 5 out of 5 stars

The best gpu company

The best gpu company! I was questioning only the price on new gpus,cause they are pricey, but for the performance it gives I don’t regret the money I spent. Got the newest by the way, all games on max

October 4, 2025
Unprompted review

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