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Anchor Vans - UK's Van Dealer of the Year Reviews 

2,009
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 338 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, friendly, and professional throughout the entire purchasing process, making interactions completely stress-free. Consumers also appreciate the smooth vehicle handover, detailed communication, and the consistently high quality of the vans available. Some reviewers were not happy with the communication and after-sales support after taking delivery of their vehicles. A few people mentioned encountering unexpected mechanical problems, fluid leaks, and facing difficulties getting prompt assistance to resolve them. However, these situations represented isolated frustrations compared to the overwhelmingly positive feedback overall.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, with reviewers consistently praising their professionalism,... See more

Service

Clients share positive opinions on service, frequently praising the smooth, efficient process and helpful... See more

User experience

Reviewers highlight positive aspects of user experience, noting that buying a vehicle is typically stressful... See more

Product

Reviewers mention positive feedback about product, noting that vehicles arrive spotless, exactly as... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful and professional staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having used anchor vans back in 2020 which was faultless we have just driven back another van today all organised by Calvin a credit to your company for sure .Everything from our initial conversation... See more

Company replied

Rated 5 out of 5 stars

Helpful and stressfree from start to finish,Matthew is a credit to the Anchor Vans Team.Only grumble is no handbook/service book supplied with purchase,and only one key.Been given a number to have an... See more

Company replied

Rated 5 out of 5 stars

Kane made the process and switching between my car and my new van extremely easy, everyone involved in the process kept me updated as things were going and made the process smooth. I would recommend A... See more

Company replied

Rated 5 out of 5 stars

The purchase of our Vivaro van was painless from start to finish. Calvin was second to none, kept us updated during the purchase, everything discussed during the sale was carried out in a professional... See more

Company replied


Company details

  1. Car Dealer
  2. also in
  3. Auto Repair Shop
  4. Car Service
  5. Diesel Engine Dealer
  6. Ford Dealer
  7. Used Truck Dealer

Written by the company

With over 35 years of experience, Anchor Vans has established itself as the UK's largest and most trusted independent used van retailer. We proudly offer nationwide delivery, bringing your next van directly to your doorstep. Experience the convenience of purchasing from the UK's premier used van hypermarket, where quality and customer satisfaction are our top priorities.

We're the UK's Van Dealer of the Year

Written by the company

2024 MotorTrader Independent Dealer Awards
We're honoured with the prestigious title of "UK Independent Van Dealer of the Year," sponsored by Mann Island, at the 2024 Motor Trader Independent Dealer Awards. The awards ceremony took place at the Eastside Rooms in Birmingham, bringing together industry leaders to celebrate excellence in the independent dealer sector. The event recognized the outstanding achievements of independent dealers across the UK, and Anchor Vans emerged as a standout performer in the highly competitive category.
Why buy from us?
UK's largest & most trusted used van retailer. Anchor Vans is the UK's largest and most trusted used van retailer. With our unbeatable guarantees, competitive finance rates, and commitment to outstanding customer experience, we prioritise your satisfaction in every step of your van-buying journey. Same-Day Purchase Hire Purchase Experience the Anchor Vans Difference
Anchor Vans, ensuring transparency & peace of mind.
Comprehensive HPI® Check At Anchor Vans, we prioritise transparency and your peace of mind. Every used van in our stock undergoes a thorough HPI® Check, provided by HPI Ltd. This ensures you’re fully informed about the vehicle's history and can buy with confidence. The HPI® Check examines records from trusted sources, including the DVLA, police, finance, and insurance companies. It serves as your first line of defence against potential fraud, giving you confidence in your van’s history and reliability.

How we look after you

Our care packs are applied to every vehicle sale and is designed specifically for your convenience, peace of mind and represents great value.

Our care packs are applied to every vehicle sale and is designed specifically for your convenience, peace of mind and represents great value.
All of our used vans benefit from a thorough pre-delivery inspection and our refurbishment programme. We pride ourselves on our first-class vehicle preparation. Consequently, if we have missed something we want to pay for it, not you! After the first 3000 miles or 3 months (whichever is sooner) our return-to-base cover expires. but you can upgrade to an excellent 15 or 36-month renewable guarantee for just a few pounds a week. Set a reminder in your calendar or add it to the price of the van on the day of order Our Care Pack is applied to every vehicle sale, designed specifically for your convenience and peace of mind. £299 or £6.79 p/m + VAT Full pre-delivery inspection A minimum of 6 months MOT Arrangement of 12 Months complimentary AA roadside assistance 1/4 Tank fuel from leaving site 3 Mth/3k-mile return to base warranty, whichever sooner

Contact info

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Anchor Vans - UK's Van Dealer 2024

UK's Largest, Best and Most Trusted used van retailer!

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(2,009)

312 reviews in the last 12 months

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Rated 5 out of 5 stars

Bought a Ford Ranger from Matthew

Bought a Ford Ranger from Matthew. Very helpful, knowledgeable man. Can’t recommend Matthew and Anchor Vans highly enough. Thanks :)

June 8, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for your fantastic review. We’re really pleased to hear that Matthew was so helpful and knowledgeable throughout your Ford Ranger purchase. Your recommendation means a great deal to Matthew and the team at Anchor Vans, and we hope you thoroughly enjoy your new Ranger.

Rated 5 out of 5 stars

Steve was amazing

Steve was amazing, Very professional and a pleasure to meet

June 12, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thanks for the 5-star review!

Rated 5 out of 5 stars

Would highly recommend

Would highly recommend, service was brilliant. Amy is a superstar! Thanks again

June 9, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for your lovely review and recommendation. We’re delighted to hear you received brilliant service, and Amy will be so pleased with your kind words.

Rated 5 out of 5 stars

Great company

Great company! Steve and Richard were professional, friendly & courteous through the whole process. Thoroughly recommend! Thank you!

June 5, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you, Lorien! We'll pass this on to Steve and Richard; they'll both be over the moon to hear this.

Rated 5 out of 5 stars

I am very happy with the van I bought…

I am very happy with the van I bought from anchor. Time was of the essence for me and the whole process from first visit to delivery was professional, very helpful and speedy. Friendly, informative and very capable staff, would definitely recommend to anyone.

May 28, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you, Gary! We'll pass this on to Chris; he'll be over the moon to hear this.

Rated 5 out of 5 stars

Great experience

Wow - just quite fantastic. I wanted to purchase a vehicle for the first time. And Sid was just fantastic. His eagerness to help far exceeded the height he possesses, talking me through the long list of options I had available to me and answering any of my questions with wonderful proficiency. A true testament to young people working in the industry. Sid should be very proud and recognised for his fantastic work.

June 2, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Well then, Liam, what a review. Thank you very much! We'll pass this on to Sid! He'll love this.

Rated 5 out of 5 stars

Amy and the team were really helpful…

Amy and the team were really helpful and made my experience very enjoyable

June 2, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you very much for the kind review. We'll pass this on to Amy!

Jamie

Rated 5 out of 5 stars

Excellent customer service

I just want to give a huge Thank you to Sid for being extremely helpful and accommodating.

May 8, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you very much for the kind review. We'll pass this on to Sid!

Jamie

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience - team were top ball, shout out to Sid, for a small fella he had a big impact! Thank you all :)

June 2, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you very much for the kind review. We'll pass this on to Sid!

Jamie

Rated 5 out of 5 stars

Brilliant service through out

Brilliant service through out. Kane and Clavin inparticular were amazing could not be more helpful.

June 2, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you very much for the kind review. We'll pass this on to Kane and Calvin!

Jamie

Rated 5 out of 5 stars

Amy review

Amy is great, very attentive and great communication

June 1, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you very much for the kind review. We'll pass this on to Amy!

Jamie

Rated 5 out of 5 stars

Had a great experience at Anchor Vans

Had a great experience at Anchor Vans, especially thanks to Sid, incredibly helpful.

April 17, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you very much for the kind review. We'll pass this on to Sid!

Jamie

Rated 5 out of 5 stars

Efficient Service

Very efficient and smooth experience! Amy and her team were wonderful and provided such a helpful service - would highly recommend!

June 1, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you very much for the kind review. We'll pass this on to Amy!

Jamie

Rated 5 out of 5 stars

Really great experience

Really great experience, Amy was very helpful and informative. Will be returning in the future, highly recommend!

June 1, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you very much for the kind review. We'll pass this on to Amy!

Jamie

Rated 5 out of 5 stars

I had a really pleasant experience at…

I had a really pleasant experience at Anchor Vans, especially with a lovely lady named Amy who was so helpful.

June 1, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you very much for the kind review. We'll pass this on to Amy!

Jamie

Rated 5 out of 5 stars

Thank you Amy

Amy was a great help and made my experience extremely smooth! She answered any queries promptly, I’d highly recommend!

May 27, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you very much for the kind review. We'll pass this on to Amy!

Jamie

Rated 5 out of 5 stars

Really good experience overall

Really good experience overall. Special thanks to Amy for all her help. 👍

May 21, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you very much for the kind review. We'll pass this on to Amy!

Jamie

Rated 5 out of 5 stars

Great service from beginning to end

Great service from beginning to end. Amy was really supportive throughout and made everything feel easy and hassle-free. I’d definitely recommend to others

May 28, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you very much for the kind review. We'll pass this on to Amy!

Jamie

Rated 5 out of 5 stars

Professional and efficient

Thanks Dave, Paul & Steve for providing a professional and efficient service with the purchase and collection of our Kia.
Friendly and just really nice people to deal with!
Good job Anchor Cars, Vans and team!

May 27, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for your kind words and for choosing Anchor. We’re delighted to hear that Dave, Paul and Steve provided a professional, efficient and friendly service throughout the purchase and collection of your Kia.

Rated 5 out of 5 stars

Brilliant from start to finish

Brilliant from start to finish, from our 1st call to driving away in a great vehicle at a good price the next day Calvin’s professionalism and the speed he managed to provide what we needed over a bank holiday was fantastic. Would thoroughly recommend.

May 24, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for your fantastic feedback. We’re so pleased Calvin made the whole process smooth and professional, especially over a bank holiday. We really appreciate your recommendation and hope you enjoy your new vehicle.

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