I have been buying from Andertons for a few years now; a couple of guitars, some pedals, an amp, various accessories and even a ukulele. Service has always been great. prices competitive and items pe... See more

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For over 60 years, Andertons has sold Guitars, Amplifiers, Keyboards, Drums, Pianos, Recording Equipment, Accessories and more to the music community. From beginners to pros looking to expand their sound, we started making musicians in 1964 - and haven't stopped since! With the iconic store in Guildford, Surrey, and the website that ships all over the UK and around the world, Andertons is one of the biggest musical instrument retailers, winning multiple industry and consumer awards. Not sure what musical instrument or gear is right for you? Checkout the Andertons YouTube channel for reviews, first-looks, and pure entertainment! Or use the quizzes, blogs and buyer's guides on the website to learn even more.
Contact info
58-59 Woodbridge Road, GU1 4RF, Guildford, United Kingdom
- 01483 456777
- help@andertons.co.uk
- www.andertons.co.uk

Great Offers On Guitars, Synths & More
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Speedy delivery.
I have my new fender and am delighted…
I have my new fender and am delighted with it,I put a deposit on it and collected it the following day,the guitar was already brought over so I didn't have to wait so very happy before a 70 mile drive home!!😀🎵
”What made the experience great?”
”What made the experience great?”
I got the last one. Wanted 2 but…🫠
Great cab for playing at quieter levels neighbours appreciate as the 8” speaker cuts the lows.
Great shop, good deals.
Great price and delivery
Great price, packaging and delivery service. Bought a Hofner ignition club bass
Andertons are outstanding
Andertons are outstanding. Always exactly as described and always prompt. They're my first choice for gear.
Andertons are Ace!
Really pleased that Anderson’s had this at a great price because there was NO WAY I was going to give my money to some planet trashing millionaire d*ck.
Support family owned small businesses wherever possible.
Billionaires do NOT need more of your hard earned cash.
Takes some beating when it comes to Music related goods
Really competitive prices, Fast delivery, and great customer services. I always look here first before buying anything Music related. I'm yet to be disappointed.
product did not come as advertised.
Kept me informed and productive is great
A great selection of items
A great selection of items, mainly in stock, and at very competitive prices
I have found that the staff at…
I have found that the staff at andertons have the right experience to help when you go to buy your music gear especially the guitar department when I was looking for a Gibson R4 they sorted out one for me and they were very good in getting it ready for me and so I went back a few weeks later on bought an R6 the staff have great experience and are very knowledgeable thank you anderton's I will be back again great service.
A happy customer
Paul was great. Chris was great. The guitars are great. I’ll be back. Thanks!
Damaged in transit but Andertons CS sorted it super-fast!
Bought something from them that was sadly damaged and broken in transit, the Customer Service and replacement item turn-around was astounding! Reported the issue on a late Friday afternoon and had the replacement delivered and damaged item picked up for return on the Sunday morning.
Customer service when it really matters is when you know it's a great company to deal with.
OMG £32.99 for a returning an item…
OMG £32.99 for a returning an item Gear4Music only charge £9.99 Lesson learnt
Good service and information
Bought two guitar effects pedals at a great price, they arrived well packaged and on time with no problems. The demo/information videos were also helpful for me.
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