Andrex Reviews 104

TrustScore 1.5 out of 5

1.3

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the product, specifically the toilet paper, noting a significant decline in quality. Customers frequently mentioned that the paper disintegrates easily, is too thin, and no longer feels soft. Many also expressed frustration with the reduced sheet count and smaller roll sizes, leading them to believe the product is no longer cost-effective. Some people were dissatisfied with the changes to Andrex wipes, finding them highly perfumed and causing skin irritation. Reviewers also reported issues with the wipes tearing easily and coming out of the packet in clumps, making them wasteful.

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Product

Reviewers highlight negative aspects of product quality. Many consumers express disappointment, noting that... See more

Quality

Users describe negative interactions with quality, consistently expressing disappointment. Many reviewers... See more

Based on these reviews

Rated 1 out of 5 stars

Used andrex supreme quilts fur years until it suddenly changed to ultimate quilts. It's not the same quality, disintegrates with the smallest amount of fluid and even with 4 sheets fingers still go st... See more

Rated 1 out of 5 stars

Bought a 24 pack of 'supreme quilts' of equivalent quality to corner shop brands, sent a complaint and in response they phoned me at 9:30 in the morning followed by an emailed medical questionnaire. I... See more

Rated 1 out of 5 stars

Andrex toilet paper of late is beyond useless. It is now worse than the cheapest toilet paper public sector organization use. I have used this toilet paper for decades now and can say, I actually thou... See more

Rated 1 out of 5 stars

The quality of Andrex Ultimate Quilts is very poor. I always used Supreme Quilts, but Tesco don't seem to do them now, only Ultimate Quilts. Paper disintegrates on use, need to use more which isn't ve... See more


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1.3

Bad

TrustScore 1.5 out of 5

104 reviews

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Rated 1 out of 5 stars

Andrex Supreme Quilts are no longer…

Andrex Supreme Quilts are no longer Supreme and some sheets are not even quilts.
In the second pack of 16 rolls I recently purchased in my regular online Ocado order, sheet after sheet had a ripped too layer torn away.
I am an 83 year old man disabled and incontinent, having to wipe my behind several times a day. This paper has a layer ripped off. In fact the whole product is now a complete RIP OFF!

June 12, 2023
Unprompted review
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Rated 1 out of 5 stars

Andrex taking the Michael

Andrex are having a giraffe just received my Amazon delivery of Supreme Quilts 96 rolls, packaging has changed to recyclable material, but not just the packaging the size has changed too, so your paying more and getting less to wipe you ass with. The number of sheets are the same on the packaging but there is no weight on the packaging any more wonder why this is, So they can craftily reduce the size hoping that no one will notice well the pictures I have take Shows it all they will be live on Amazon soon the height of the toilet rolls have changed if you stack four old toilet rolls on top of each other then 4 new then you can clearly see the different and it’s 5mm per toilet roll. So on 96 rolls you’re losing 345mm that’s 3 and a bit toilet rolls. Work this out over every pack they sell it’s a lot of packaging and paper so they are paying less we are still Paying more not happy ripping there customer off with the price now they have to take more well it’s about time people took action I can see I’m not the only one many more reviews I will be making a call to the company on Monday see what they have to say I’m changing to another brand as Andrex is going down hill😡

Andrex have nothing to say because they no what there doing that’s why no one has made contact on here funny that!!

June 10, 2023
Unprompted review
Rated 5 out of 5 stars

I was sent this pack of toilet roll to…

I was sent this pack of toilet roll to test and review
This is the andrex classic clean mega roll toilet paper...these mega rolls are just that 50% bigger there huge so less time having to change the roll each day I found this easily lasted 2 days in my home .it's luxurious softer stronger with unique 3D wave texture which delivers a classic clean super soft ....I will definitely buy this again as it's a game changer in my opinion as your not buying as much toilet roll so less going to the shops for it and less time changing the roll it also boasts that it's packaging is 100% recyclable and made using 50%recycled plastic ...so more product less waste

October 29, 2022
Unprompted review
Rated 1 out of 5 stars

Andrex Ultra Care

This is the replacement product for Andrex Skin Kind. It is nowhere near as good. Flimsy, low quality product. You may as well buy the Supermarket own brand and at least save some money

May 30, 2022
Unprompted review

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