Anges de Sucre Reviews 

237
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delicious taste, beautiful presentation, and overall high quality of the bakes received for birthdays and other special occasions. People also mention that orders arrive punctually, communication is clear, the booking process is very smooth, and the delivery service is consistently reliable. Though some reviewers were not happy with the flavor, mentioning that certain items tasted dry, bland, or simply average compared to expectations. A few consumers also experienced noticeable disappointments regarding unexpected presentation issues or problems with specific orders falling short of what was promised.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting stunning visual designs and delicious, moist... See more

Quality

Customers consistently note positive experiences with quality, praising the stunning visual presentation and... See more

Delivery service

Consumers find delivery service to be marked by great satisfaction and reliability. Reviewers consistently... See more

Order

Users describe positive interactions with order, highlighting that the process is smooth and easy through... See more

Service

Customers had great satisfaction with the service, highlighting professional communication and attentive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the third year in a row we’ve ordered a cake from Anges de Sucre and once again it did not disappoint! The design was visually stunning - every detail looked straight out of Disneyland - and t... See more

Rated 5 out of 5 stars

Visually beautiful cake. Tasted homemade which is something so many bakeries are missing because, sadly, many are using pre-packaged cake mix which just tastes synthetic. The Swiss meringue buttercr... See more

Rated 5 out of 5 stars

I ordered a mystery box weeks ago, fully warned it might never arrive, and to my absolute horror, it turned up today. Ruined my whole week. It was crammed full of the most ridiculous, over the top... See more

Rated 5 out of 5 stars

These doughnuts are absolutely amazing. I had the pistachio and rose and the gianjuda chocolate varieties. They are so pillowy soft and packed with such amazing filings. The taste is therefore incred... See more


Company details

  1. Cake Shop

Written by the company

London and Surrey’s best luxury cake makers for birthdays, weddings, christenings, corporate gifting, events and all occasions. That’s the boring blurb. This is the fun bit - we make really cool cakes for really cool people. Our cakes are favoured by our large base of loyal customers who come back to us year after year, the nicest celebrities (we can’t name names unfortunately, because, well, they pay us for the cake), and the press and media who consistently name us as the Best Cakes in London.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

237 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(237)

41 reviews in the last 12 months

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Rated 1 out of 5 stars

The cake I ordered had nothing to do…

The cake I ordered had nothing to do with was delivered.
I’ve got two kids now teenagers and ordered amazing cakes of the internet and they delivered what they promised.
This wasn’t the case!!
The photo on the website had amazing macarons on top with popcorn and the perspective made it look as tall and elegant….

The cake that arrived…. A mushroom of a cake just few pieces of popcorn at the top and no macarons!!! Really disappointing when you are trying to impress your daughter with what it was supposed to be a beautiful cake.

January 22, 2026
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Reply from Anges de Sucre

Ouch! With respect, this review is so surprising and bizarre. You ordered our Japanese Matcha Sakura cake which comes decorated with premium matcha Swiss meringue buttercream, French macarons and candied pink popcorn. You also clearly wrote in your order notes the following - “Allergic to nuts”. It’s an odd choice of cake for someone allergic to nuts considering we have ingredients and allergens listed very clearly on the product pages. French macarons are made of almonds, which is a very common type of nut. In order to accomodate your notes which you had not discussed with us prior to placing your order (which most people serious about allergies do and to whom we recommend other cakes to avoid nuts) we omitted the nut containing decorations ie the macarons, and replaced with more of the other non nut containing decorations ie the candied pink popcorn. This is purely in an effort to avoid knowingly poisoning anyone even if they ordered stupidly as we take allergies seriously.
I guess it’s “damned if you do, damned if you don’t” eh?

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Rated 2 out of 5 stars

The cake decoration was beautiful but…

The cake decoration was beautiful but unfortunately the cake was hard, it tasted stale and more like sour dough bread. I couldn’t give the cake to my guests and most of it went to waste.
I support small businesses and this is the third time I’ve ordered from this business just because of the cake decoration. For the £233 I paid for the cake, I expected better but the taste and texture was not even on par with the cheapest supermarket cake.
Needless to say I will not be ordering from this business again.

November 28, 2025
Rated 5 out of 5 stars

Delicious Decadent Doughnuts

These doughnuts are absolutely amazing. I had the pistachio and rose and the gianjuda chocolate varieties. They are so pillowy soft and packed with such amazing filings. The taste is therefore incredible and honestly they are so moreish. Worth every penny and Anges De Sucre deliveries are always on time and the bakes arrive in god condition with their lovely friendly drivers

November 8, 2025
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Rated 5 out of 5 stars

Definitely a Faithful 😉 (Traitor…

Definitely a Faithful 😉 (Traitor approved cake)

My first time ordering from Anges de Sucre. Absolutely LOVED this cake. The whole process was easy, it was a joy dealing with Reshmi. Her cakes are amazing, the flavour was spot on and it looked so beautiful.
If you want a cake for a special occasion, then this has to be the place you go.
Thank you again, I cannot wait to try more of your cakes in the future.

Ash xx

October 25, 2025
Rated 5 out of 5 stars

Swiss meringue buttercream

I bought the Swiss meringue buttercream recipe and, for the first time in several failed attempts from other online recipes, I successfully managed to make it!

November 19, 2025
Rated 5 out of 5 stars

Fantastic service

A late order for a cake for my wife’s birthday. So many amazing options. Delivered on time and wow it looked amazing and tasted even better.

November 8, 2025
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Rated 1 out of 5 stars

Cake very salty!

I had a cake made by them for a birthday which was horrible it tasted salty when it was not sold as one I appreciate recipes will include salt but not to the degree it is the most powerful taste so rather than look at your recipe you tell me you can’t please everyone. How many people buy a cake expecting it to be salty??!! It’s different for example if it was a salted caramel cake this was their funfetti cake. Very disappointing I would not use them again and the cake was thrown away!

Following the reply I stick to what I have said the cake was salty and was not sold as such e.g salted caramel cake it should not have had such a high concentration of salt.

Absolutely will not try your cakes again!

October 16, 2025
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Reply from Anges de Sucre

Hiya Sarah, thanks for your feedback. Following your WhatsApp messages and email, as well as your Google review, I will reiterate that we are sorry to hear the experience didn’t measure up to your expectations.

As already mentioned earlier through WhatsApp and email and in response to your Google review as well, we reviewed the details of your order and our Funfetti recipe specifically. We do not add any flavouring that would include a salty taste. Like virtually all cakes and buttercreams, we too add a small measured amount of salt to balance the sweetness and this is loved by our returning customers. But this is certainly nowhere near enough to make salt the dominant flavour as this is impossible in a cake where proportionally sugar is the dominant ingredient.

Because taste perception can be affected by many factors, including personal preference, I’m afraid we are unable to refund you as you have requested numerous times via email and WhatsApp. Should you wish to try another cake again in future please do get back in touch and we will be happy to serve you again and hope to please you.

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Rated 5 out of 5 stars

Pure disney magic

This is the third year in a row we’ve ordered a cake from Anges de Sucre and once again it did not disappoint! The design was visually stunning - every detail looked straight out of Disneyland - and the taste… simply divine. Somehow, each year it just keeps getting better and better. The quality, flavour, and presentation are all top-notch. We truly cannot recommend Anges de Sucre enough - Reshmi has once again made my little one’s birthday feel extra special!

October 7, 2025
Rated 5 out of 5 stars

Super service

A large range of recipes to choose from. I had a question which was responded to in very good time and she was super helpful. Also, tasty cake came out of it all!

October 12, 2025

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