Annie Maison Reviews 

Got a lot to say.. So let's just keep in mind that this kitchen/bar is in very Burton Centre. Me and my friend come in for brunch around 11am on Sunday morning.Only ground floor worked at that time. there was sitting like 6 people without us. Bartender didn't even offered us a Menu when we come to the bar ask for a table. I took it myself. We chose our meals and drinks. they didnt had salmon so my mate just ordered a smash avocado bagel. THEY opened an hour ago and didnt had Salmon in breakfast menu?!! Lets keep in mimd All of them 6 people been served when we just got in.
SO we wait..10,20,30 mins. NO DRINKS. they bring in a meal for my mate only but no cutlery so we just admired this place for like next 5 mins and and waitress capability to do her job so unprofessional. so then the Bartender chucks on cutlery on a table. then my food gets delivered after nearly 40 mins of waiting. we still didnt get a drinks, half way to our food finally drinks gets delivered. couldnt even say it had any alcohol in it. pornstar martinis tasted more like multivit juice and my passionfruit mohijo the same just with rotten an expired mints. i was disguted. my mate was also. in total we paid 60£ for all this fancy brunch and we couldnt believe its real. my mate had to smash her avocado and put butter and avocado herself on the bagel. it wasnt owt what you wanna do paying money for to get the meals done and ready so as drinks. NEVER EVER AGAIN. DONT RECOMMEND AT ALL.

Had the most amazing night celebrating my 50th birthday!! Hayley Di Rito you are a fantastic entertainer and made the night so special.

Very poor

It’s a shame because this could be a good little venue if they actually cared about their customers. Cocktails were poor, I understand that it takes longer don’t get me wrong but maybe don’t offer it with the bottomless? 4 of us shared a bottle of Prosecco and didn’t get another one after asking multiple times.

Cocktails were all syrup with a dash of vanilla vodka and fruit juice and a lot of crushed ice. Recipe must have changed on the cherry cola as tasted nothing like the cherry I had the last couple of times that I have been this year and the strawberry martini tasted like strawberry purée and that’s it.

Desserts came out late with some not even getting any until 10 mins left and that was a lovely FROZEN cheesecake. It’s a shame, nice people, young but trying to be a bit of everything at once.

20 of us on a table happy to spend more money even with the poor show but nope sent the guy on the door up to send us downstairs bearing in mind it took longer than 90 min bottomless to cut through the frozen cheesecake. Fudge cakes came out and they were all different too so can only assume half of us had the vegan one.

Visited yesterday for the bottomless brunch - my first but not last visit. Food was great and the service was outstanding.

We had a terrible experience in Annie Maison. I was looking forward but my partner's birthday was completely ruined. We booked for a table at 9.30p.m and it didn't specify will be only for drinks and we booked for dinner. So we arrived, staff showed our table and we waited for 15 minutes for somebody to come to our table and ask for food or drink. 2 more tables left because they waited so long to being served. So when finally a waitress came to our table she informed us kitchen was closed at 8p.m and the website never mentioned food was only till 8p.m so it let me made my booking. So you can imagine how big was our disappointment, we left and we tried to find a place to serve food at that time and we couldn't so our night was completely ruined. Please could you update you website and if any customer book a table you should specify is foor or just drinks. To avoid a situation like us.

Booked a table for two at 7pm tonight Rang and said we were running late due to serious incident on bridge but would be there by 7.10. We arrived to a completely empty bar downstairs, so walked upstairs where two female staff were moving tables around, this area was also empty. The staff didn’t approach us they both just carried on. We asked where to sit and they said we could chose, we sat down and the two staff went downstairs. They didn’t come back up for another 10-15 minutes and when they did they walked straight to the bar area at the back, again not acknowledging us or asking us what we wanted to order/drink. They didn’t give us a menu, nothing. Absolute non existent service has left us feeling so disappointed in what was supposed to be a special night out. I really love your bar and don’t understand what happened tonight, but think you should be made aware of our experience. We walked out and the staff didn’t even ask us why or try to address the situation.
Thanks

Called in tonight has decided to have some eats and drinks, food was good and was really enjoying our selfs, was going to make a night of it and have more drinks DJ started up which seemed to be good to then told that we need the table in 10mins not even finished our meal, but we can move you to another table, we picked that table unaware that we would be there for the rest of the night but no we had 16 people coming in and you need to move how rude, paid up and left wasn’t impressed at all with this and be very reluctant to go return, poor end to what should have been a nice night 😡

Popped in for a few cocktails with the wife got well looked after by Catherine top lady at Annie maison Burton. well looked after,good seating area just what I look for when We go out. 10/10 may make this a regular thing thanks Catherine

Great service lovely staff loved the cocktails 🍹thanks Catherine and team

Was really disappointed to find we had been overcharged! Do not go here unless you are feeling like getting scammed.

Visited today to celebrate a friends birthday. We had the bottomless brunch which was fabulous. Staff were friendly and premises was very clean. Would recommend as a place to visit.

Great friendly service, all emails were replied to straight away ,quality furniture and really good price . I’m in love with my new bench . Will definitely be going back on the website to find something else to purchase.

Excellent service and excellent product. I cannot rate this company highly enough. I have had every enquiry answered promptly and effectively. This company really does deliver the personal touch and customer care is very high on their agenda. Delivery was promised and even though it was explained to me that the driver had an extremely busy schedule and was travelling around the country he would do his best to deliver which he did with a smile on his face having been to the north of England, Wales and back to the Midlands. What a team. Great find for me and will definitely be purchasing again and again. Thank you, Sharon

Visit three times in the past week- lovely food and good hot coffee- winner winner. Saving for the bottom less brunch

Visited the cafe today for a lunch date with my husband. Lovely tea, coffee and food. Will definitely visit again.....maybe with a bottomless brunch. Thank youX

Beautiful items and top quality. Very happy with my purchases and will shop here again soon! Thanks

I ordered a wall unit with a mirror that was really good value and I'm happy with, however, the industrial lantern that also arrived had a faulty switch and doesn't work. I've tried to email to request a replacement but no one has replied after a week and when I attempted to fill in the website form it also doesn't submit.
I'm a first time customer and it's not a great impression that I can't get in touch with anyone to organise a replacement

My order was refunded the next day with the reason it was no longer in stock. When looking on the website all the sale items (which this was one) had been removed...

Ordered & delivered within 15 hours!
Excellent service, would definitely recommend.