A massive shout out to Joe Phillips and all the team at A.P Morgan Redditch and all the people from other teams that have helped make this process so smooth and comfortable and for ALWAYS going the ex... See more
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AP Morgan are multi-award-winning, leading independent estate and letting agents with offices across the West Midlands. We strive to provide a professional, transparent, and personal service by blending the latest cutting-edge technology & highly trained staff with good "old-fashioned" values. We pride ourselves on being a close-knit team of property professionals that are proud of the areas we live in throughout the West Midlands, and have built our team in order to provide the best possible service to local customers.
8 Market Place, B98 8AA, Redditch, United Kingdom
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We viewed a house yesterday with Charlotte, and she was absolutely amazing throughout the whole experience. She was incredibly helpful, knowledgeable, and approachable, and took the time to answer all of our questions thoroughly. We never felt rushed and really appreciated all the advice and guidance she gave us during the viewing.
Charlotte made the experience feel relaxed and positive, and her professionalism and friendliness really stood out. Thank you again for all your help, it genuinely made a difference!
Service Shaana gave for the viewing of the property was brilliant!
Sharna was very welcoming and gave me the space too view the property at my own pace
Shaana was very helpful and informative. Lovely house
Shaana Qureshi provided excellent customer service throughout the process. She was professional, helpful, and gave detailed information clearly and promptly. Her support and communication made the experience smooth and stress-free.
Viewed another properly with Jacqui on Saturday, she clearly knows her clients and their needs. Jacqui has always made us feel comfortable on viewings and let’s us take our time, great estate agent that clearly knows her stuff on each property- exceptional
Jackie & Olivier A1. Knew answer to every question I asked
As a potential client of AP Morgan I felt quite let down by the attitude of the Stourbridge office. They also seem to get offended if you opt for another agent. They've also increased their fees in recent times. I reached out to them to make some further enquiries but felt almost reprimanded in doing so. Dissappointed as found him to be unapproachable with a defensive and lecturing tone.
Remember you're Not the only estate agents in Stourbridge!!
It was a pleasure to view with Simon. He answered all our questions and was really patient and courteous.
I would consider AP Morgan for any future property sales/purchases as they make the process really enjoyable.
Laura was really welcoming and professional . Laura was talking us around the viewing and answering any questions we had to the best of her ability / knowledge .
The house was smelly all windows were open a lot of unfinished repair work not completed , very damaged decking not safe to walk on just a very run down and over price property.
Laura was great and knowledgeable about the property and helpful and comforting. Great service .
Jessica Poulton from Longbridge who valued our home was absolutely great, she was truthful honest and so helpful. Would highly recommend her. She was knowledgeable and understanding.
Both Jacqui and Olivia were so lovely and helpful in showing us around and giving us some useful tips and information on both of our viewings yesterday. Thankyou so much for your time :)
The inception of the viewing process was good, and the stay was generally fine until the final days before and after leaving the property.
Unfortunately, the rent deposit claim process was not handled honestly by the landlord, supported by APMorgan, resulting in the full amount of our deposit not being returned. Part of the claim that we expected to have been returned was the claim for window cleaning related to damp issues caused by a permanently sealed window that prevented proper ventilation, yet this was still insisted upon as our responsibility. And the same concern literally affected the whole flat in the same building.
Another disappointing issue was the lack of transparency regarding parking charges. We were never informed about monthly parking fees until a friend visiting us received an illegal parking charge notice. Afterwards, I had to begin paying over £50 monthly just to park my own car in the same building where I rented, and visitors were not allowed to park.
Overall, this experience taught me to be more cautious when renting apartments in high-rise city buildings and to ensure all hidden costs and property conditions are clarified beforehand.
As a buyer, I got quick viewing dates following enquiries on Rightmove and Corinne was lovely, friendly and very helpful. I would definitely recommend AP Morgan.

Reply from AP Morgan
We had a great experience viewing the house. The person who showed us around was very friendly, professional, and patient throughout the viewing. They explained everything clearly, answered all our questions honestly, and made us feel comfortable without any pressure. Their knowledge about the property and helpful attitude made the whole experience pleasant and smooth. Thank you for taking the time to show us around so well.

Reply from AP Morgan
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