Argos Reviews 

276,980
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 30,403 reviews, reviewers had a great experience with this company. People frequently mention that the store staff are exceptionally helpful, polite, and efficient when handling collections and providing assistance. Consumers also appreciate the straightforward online ordering process, alongside fast and reliable delivery options that make shopping convenient. Shoppers often praise the excellent overall value and wide availability of products found across multiple categories. However, some customers also noted frustrating issues with delivery delays, communication errors, or unexpected parcel complications. A few other people additionally felt that certain items arrived used, incomplete, or required difficult troubleshooting processes to resolve.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting a mix of satisfaction and strong criticism.... See more

Delivery service

Customers had ambiguous experiences with delivery service, reflecting a mix of strong satisfaction and... See more

Order

Consumers experience mixed feelings regarding their ordering process, with high disagreement reported. Many... See more

Service

Reviewers mention positive feedback about service, noting quick, fast, and reliable experiences with friendly... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing team members as friendly, courteous,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great that the product had a discount but did have to wait 2 days before being able to collect. Past purchases are usually available to collect same day. Product was as shown, was louder than expect... See more

Company replied

Rated 4 out of 5 stars

Receiving the product following order was efficient & on time as estimated. Staff were helpful during ordering & pick up. Only slight negative was my first choice additional item to use with this prod... See more

Company replied

Rated 4 out of 5 stars

Delivery supposed to be within 5 working days when booked it 6days got in touch and had it 3 days fridge freezer all good

Company replied

Rated 5 out of 5 stars

My neighbour needed new placemats I didn't want to pay a fortune but wanted a new set. I have been turning to Argos more and more recently ever since I bought a new washing machine which was excellen... See more

Company replied


Company details

  1. Electronics & Technology

About Argos

Written by the company

Established in 1973, Argos is a leading UK general merchandise retailer offering more than 60,000 products. Its range of Technology, Home & Furniture, Toys, Appliances, and Health & Beauty products are available through its website, apps, stores and convenient Click & Collect points inside Sainsbury’s supermarkets. Argos is a technology-led retailer; its website receives on average a billion visits a year and 70% of sales originate online.

Argos App
You can download the Argos app for both Apple and Android devices.

Delivery and collection
Its market-leading Fast Track delivery service is available across more than 90% of UK postcodes, seven days a week, and offers home delivery in as little as four hours up to 10pm.

Store Locator
Find a store near you using the Store locator


Contact info

4.1

Great

TrustScore 4 out of 5

277K reviews

5-star
4-star
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Asks customers to review

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4.1

All reviews

(276,980)

29,755 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience, delivered in good quality and on time

August 15, 2026
Argos logo

Reply from Argos

Hi Lana,

Thank you for you Fantastic 5-star review.

I am so pleased to hear that you had a great experience and that your order was delivered in good quality and on time. Thank you for your wonderful feedback!

Best wishes,
Sanjukta.

Rated 5 out of 5 stars

Excellent service,by excellent helpful…

Excellent service,by excellent helpful staff. Thanks

August 15, 2026
Argos logo

Reply from Argos

Hi David,

Thank you for you Fantastic 5-star review.

I am so happy to hear that you received excellent service from our helpful staff. Thank you for your wonderful feedback!

Best wishes,
Sanjukta.

Rated 4 out of 5 stars

Very easy to order and pick up in…

Very easy to order and pick up in store. Quick realiable and easy.

August 15, 2026
Argos logo

Reply from Argos

Hi Fahima,

I am so pleased to hear that your ordering and in-store pickup experience was easy, quick, and reliable. I truly appreciate your positive feedback!

Thanks,
Sanjukta.

Rated 5 out of 5 stars

Great- easy and reliable.

Great- easy and reliable.

August 15, 2026
Argos logo

Reply from Argos

Hi there,

I am delighted to hear that your experience was easy and reliable. Thank you for sharing your fantastic 5-star feedback with us!

Best wishes,
Sanjukta.

Rated 5 out of 5 stars

Delivery was excellent on time

Delivery was excellent on time. Freezer is perfect for what I wanted.

August 15, 2026
Argos logo

Reply from Argos

Hi Lisa,

I am so pleased to hear that your delivery was on time and that your freezer is perfect for what you wanted. Thank you for your wonderful feedback!

Best wishes,
Sanjukta.

Rated 5 out of 5 stars

Order ready remarkably quickly and was…

Order ready remarkably quickly and was exactly what I needed. Good price.

August 15, 2026
Argos logo

Reply from Argos

Hi Hilary,

Thank you for you Fantastic 5-star review.

I am so pleased to hear that your order was ready remarkably quickly and was exactly what you needed. I'm also glad you found the price good. Thank you for your wonderful feedback!

Best wishes,
Sanjukta.

Rated 2 out of 5 stars

The bracelet is clearly shown in store…

The bracelet is clearly shown in store and on the website as having a box. My bracelet was delivered in a small plastic bag!! It was a birthday present for my wife and I had to find a box to suit. The website says "Small Item Delivery £4.95, free over £100". I was charge £6.95!! All very disappointed

August 7, 2026
Argos logo

Reply from Argos

Hi James,

I sincerely apologize for the disappointment regarding the packaging of your bracelet and the unexpected delivery charge. I understand how important presentation is, especially for a birthday gift, and I regret that your experience did not meet expectations. I am reviewing our packaging and delivery information to prevent similar issues.

Thanks,
Sanjukta.

Rated 5 out of 5 stars

Great printer ink

Great printer ink but disappointed I couldn’t get the duo pack you used to sell. Tried cheaper brands but can’t beat HP.

August 15, 2026
Argos logo

Reply from Argos

Hi Judith,

Thank you for you Fantastic 5-star review.

I am glad you appreciate our printer ink and recognize its quality. I understand your disappointment about the duo pack not being available. Your loyalty means a lot to us.

Best wishes,
Sanjukta.

Rated 5 out of 5 stars

Your service is quick and efficient the…

Your service is quick and efficient the drivers are brilliant

August 15, 2026
Argos logo

Reply from Argos

Hi Anderson

I am so pleased to hear that you found our service quick and efficient, and that our drivers were brilliant. Thank you for your wonderful 5-star feedback!

Best wishes,
Sanjukta.

Rated 5 out of 5 stars

Great price

Great price, work well with new fibre optic as bt ones didnt but they were old. delivery in less than 24 hrs.

August 15, 2026
Argos logo

Reply from Argos

Hi Jan,

Thank you for you Fantastic 5-star review.

I am so glad to hear our product works well with your new fiber optic and that you received it so quickly! Thank you for your positive feedback.

Best wishes,
Sanjukta.

Rated 5 out of 5 stars

Great service from ordering to…

Great service from ordering to delivery, l was kept informed throughout the whole time, the delivery guys were very polite and carried my new product from the front door through to my garden, excellent service and the product is perfect.

August 15, 2026
Argos logo

Reply from Argos

Hi Jann,

Thank you for you Fantastic 5-star review.

I am so pleased to hear you received great service from ordering to delivery. It's wonderful that you were kept informed and that our delivery team was polite and helpful in placing your new product in your garden. Thank you for your excellent feedback!

Best wishes,
Sanjukta.

Rated 5 out of 5 stars

Great service from Argos/Sainsburys.

Whilst on holiday broke a host's cafetiere. Ordered a replacement, wrong size! Ordered correct size, returned unwanted item, all done within 4 days. Ecellent service from Argos/Sainsburys Windermere.

August 15, 2026
Argos logo

Reply from Argos

Hello there,

I am so glad to hear that our team at Argos/Sainsbury's Windermere could assist you quickly and efficiently during your holiday. I appreciate you sharing your positive experience with us!

Best wishes,
-Rahul

Rated 5 out of 5 stars

Great all round really

Easy to use web site. Had perfect storage container I needed. Pre payment made pick up even easier. Friendly helpful staff at pick up point. Nice product very happy with it.

August 15, 2026
Argos logo

Reply from Argos

Hello Maggie,

I am so pleased to hear you found our website easy to use and located the perfect storage container. It's wonderful that prepayment made pick-up even easier and that our staff were friendly and helpful. Thank you for your positive feedback!

Best wishes,
-Rahul

Rated 5 out of 5 stars

Great product and great price

Great product and great price
I am really happy

August 15, 2026
Argos logo

Reply from Argos

Hello Hamid,

I am pleased to hear that you are really happy with our great product and great price! I truly appreciate your positive feedback.

Thank you for your Amazing 5-star review.

Best wishes,
-Rahul

Rated 5 out of 5 stars

Product it's very good and easy to use…

Product it's very good and easy to use and good quality

August 15, 2026
Argos logo

Reply from Argos

Hello there,

I am so pleased to hear that you find our product to be very good, easy to use, and of good quality. I truly appreciate your positive feedback!

Best wishes,
-Rahul

Rated 1 out of 5 stars

Bad experience especially with after the unit manager

Bad experience especially with after sale service, get your gadget from the manufacturer instead

August 15, 2026
Argos logo

Reply from Argos

Hello there,

I appreciate your feedback regarding your after-sales experience. We are reviewing our processes to improve our service.

Thank you,
-Rahul

Rated 5 out of 5 stars

Great service…

Great service I ordered a Radley watch and bracelet. It is lovely. I didn't see the bracelet when I opened it. The bracelet was under the watch. The man who served me was very helpful

August 8, 2026
Argos logo

Reply from Argos

Hello there,

I appreciate your feedback. We are concerned to hear that your order was incomplete and understand your disappointment. We are looking into this matter to ensure all items are received as expected.

Best wishes,
-Rahul

Rated 3 out of 5 stars

Lot of running around!

Wanted to buy two items but said there was only one in stock. Tried ordering for delivery but again only one available. Tried several shops all said only one in stock! Finished up ordering it twice from different shops and collecting! Still don't understand how there could be only one available for delivery as surely they come from a warehouse. Great price on the item though so made up for all the driving around, but not good for the environment!

August 15, 2026
Argos logo

Reply from Argos

Hello there,

I appreciate you sharing your experience with us regarding the stock availability. I understand how frustrating it must have been to find limited quantities across multiple channels and to have to make multiple trips. We are always working to improve our inventory management and delivery processes. We are glad you found a great price on the item.

Thank you,
-Rahul

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