Best and easiest purchase I have ever made. The service from steven Kinnaird at east kilbride motorstore was above and beyond exceptional Everything explained crystal clear no sales pitches. Tell him... See more
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Review summary
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We have purchased through Arnold Clark previously and always found them to be very attentive and professional. We had a walkaround video of the vehicle before purchase and any minor defects were poin... See more
Company replied
Thoroughly recommend BYD Newcastle for your next car purchase….Seal U DM-i is superb and the staff at Scotswood Road were so helpful and accomodating. Big shout out in particular to Chris and Will who... See more
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Flawless service from beginning to end. Expert guidance by Keith Thompson in helping us make the right decision not just in relation to the model but the detailed specification. Nothing was too much t... See more
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Company details
About Arnold Clark
Written by the company
For over 60 years, Arnold Clark has been leading the way in the UK automotive industry. We now have over 200 UK branches, representing 27 manufacturers, and offer a choice of over 20,000 used cars on our award-winning website, ArnoldClark.com. We also take care of everything from rental and parts and servicing, to insurance and fleet management.
Start your searchArnold Clark
Written by the company
- We care
- At Arnold Clark, our policy is to treat all customers fairly and with the utmost respect, whether in person or on social media. Your opinion matters to us and we always welcome your feedback. Tell us what you think of our service on Trustpilot; what you loved and what we could do better. All of it helps us to improve as a company and to give you the best customer service we can. And, your reviews help other customers, too.
- Everything you need for your car
- As well as great deals on new and used cars, we also offer parts, servicing and repairs, as well as aftercare products, manufacturer-approved accessories and valeting services. Whatever your motoring needs, we can help.
- Arnold Clark Car & Van Rental
- With over 40 branches throughout the UK, you’re never far away from vehicle hire you can trust. From getting road trip-ready in one of our small cars to loading up a Luton van for the big move, we have a vehicle for you. Better still, we won’t charge you for any hidden fees and all our hires include comprehensive insurance as standard.
- Motability
- Arnold Clark has been part of the Motability scheme since 2006, and we’re proud to offer Motability advice and deals at all our franchised branches, with a wide range of vehicles to suit every lifestyle.
- Helping in the community
- As a company we always aim to give back to our local communities and support a number of grassroots organisations. We’ve partnered with charities such as the road safety initiative Good Egg, as well as Cash for Kids and the Kiltwalk.
Arnold Clark Upgrade Event
There’s never been a better time to upgrade.
Get two years’ free servicing when you buy a used car!
Or, get a home charger from just £549 when you buy a fully electric used car.
Don’t miss out – shop at ArnoldClark.com today!
Contact info
United Kingdom
- customerservice@arnoldclark.com
- www.arnoldclark.com
4.7
Excellent
191K reviews
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Close supportgreta littlevclio from Sales Executive and…
Close support from Sales Executive and final price of Clio.
July 15, 2026
Reply from Arnold Clark
Hi there,
Thank you for your review. We're delighted to hear you received great support from the sales team and were pleased with the outcome of your purchase. We appreciate your feedback and hope you enjoy your new Clio.
Arnold Clark Team
The shop assistants were thorough
The shop assistants were thorough, polite, and friendly.
July 15, 2026
Reply from Arnold Clark
Hello,
Thank you for your 5-star review.
We're delighted to hear that our team was thorough, polite, and friendly throughout your visit. Providing excellent customer service is very important to us, so it's wonderful to receive such positive feedback.
Thank you for choosing Arnold Clark.
Arnold Clark Team
Good service and listen to your requirements
I'm happy with my recent car purchase and the deal I got quality service from Stuart McIntyer and from the company. I have purchased a few cars in the past over the years and their service has always been professional. I would recommend Arnold Clark.
July 10, 2026
Reply from Arnold Clark
Hi Louise,
Thank you for your continued support and kind feedback. We're delighted Stuart took the time to understand your requirements and helped you find the right vehicle. It's wonderful to hear that our professionalism and service have kept you returning over the years. Thank you for your recommendation.
Arnold Clark Team
I bought the right car at the right…
I bought the right car at the right price from Ian Paterson. My whole buying experience was made so easy and every step of the purchase was explained at every step of the way.
Kind regards
Neil Callaghan
July 13, 2026
Reply from Arnold Clark
Hi Neil,
Thank you for your fantastic 5-star review.
We're delighted to hear that Ian Paterson helped you find the right car at the right price and made the entire buying experience easy and enjoyable. It's great to know that everything was clearly explained throughout the process.
We'll be sure to pass your kind comments on to Ian. Thank you for choosing Arnold Clark, and we hope you enjoy your new car.
Arnold Clark Team
I got a good car ,and staff dealing is…
I got a good car ,and staff dealing is nice and friendly
July 15, 2026
Reply from Arnold Clark
Hi there,
Thank you for your review. We're delighted to hear you're happy with your car and that you found the team friendly and welcoming throughout your experience. It's great to know you felt well looked after.
Arnold Clark Team
Excellent service and great help
July 13, 2026
Reply from Arnold Clark
Hi Adrian,
Thank you for your review. We're pleased to hear you received excellent service and helpful support from the team. It's great to know you had a positive experience with us.
Arnold Clark Team
Amazing experience, ask for James he’s fantastic
Visited Arnold Clark Stourbridge to Hunt for a car obviously, we didn’t expect to get one on the day however we found when we loved and with the reps help James who is absolutely fantastic professional friendly and super knowledgeable about all the cars. I’m happy to answer any and all of our questions not being a car guy it is very reassuring to have someone like that help by a car.
July 11, 2026
Reply from Arnold Clark
Hi Dan,
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear that James helped make your car-buying experience such a positive one. His professionalism, friendliness, and product knowledge are qualities we value highly, and it's fantastic to know he was able to answer your questions and help you feel confident in your decision.
We'll be sure to pass your kind comments on to James. We hope you enjoy your new car.
Arnold Clark Team
Ross our salesman was excellent through…
Ross our salesman was excellent through and through
July 13, 2026
Reply from Arnold Clark
Hi Eric,
Thank you for your kind words. We're delighted Ross provided excellent service throughout your purchase and made such a positive impression. We'll be sure to pass your feedback on to him.
Arnold Clark Team
Best sales assistant ever
The sales assistant made it really good no pressure just fantastic help and a unbelievable deal I definitely will buy another car from Arnold Clark Northwich thank you
July 13, 2026
Reply from Arnold Clark
Hi Maureen,
Thank you for your fantastic feedback. We're delighted you received such supportive assistance and felt comfortable throughout the process. It's wonderful to hear you were so pleased with both the experience and the outcome. We look forward to welcoming you back in the future.
Arnold Clark Team
Ran smoothly from start to finish.
July 15, 2026
Reply from Arnold Clark
Hi Maxi,
Thank you for your review. We're pleased to hear everything progressed smoothly from beginning to end. Providing a straightforward and enjoyable experience is always our aim.
Arnold Clark Team
Good dealing and good experience
July 13, 2026
Reply from Arnold Clark
Hi Rupinder,
Thank you for your review. We're pleased to hear you had a positive experience with us and were happy with the service provided. We appreciate you taking the time to share your feedback.
Arnold Clark Team
Reply from Arnold Clark
Hi Douglas,
Thank you for your 5-star review.
We're delighted to hear that you received great, friendly service from the team. Providing a welcoming and positive experience for our customers is always our goal.
Thank you for choosing Arnold Clark.
Arnold Clark Team
Very profissional company and staff
July 4, 2026
Reply from Arnold Clark
Hi there,
Thank you for your review. We're delighted to hear you found both the team and the service professional. We appreciate your feedback and are pleased you had a positive experience with us.
Arnold Clark Team
Gracjan the sales executive and…
Gracjan the sales executive and Danielle at the Mercedes Inverness garage went that extra mile to deliver brilliant customer service. I cannot thank them enough.
Gracjan did everything to make the journey so enjoyable, very professional and everything with a smile . On the Saturday morning of collecting my new car both Gracjan and Danielle were there and I was treated so well . The cover was over the car with a big bow , an awesome experience that I will never forget. Thank you both
July 11, 2026
Reply from Arnold Clark
Hi William,
Thank you for your wonderful review. We're delighted Gracjan and Danielle made collecting your new vehicle such a memorable occasion. It's fantastic to hear their professionalism and attention to detail helped create a special experience from start to finish. Enjoy your new car.
Arnold Clark Team
Helpful advice and courteous
Helpful advice and courteous. Very competatively priced as well
June 29, 2026
Reply from Arnold Clark
Hello,
Thank you for your 5-star review.
We're pleased to hear that you received helpful advice and courteous service from the team. It's also great to know that you found our pricing competitive and good value.
Thank you for your feedback and for choosing Arnold Clark.
Arnold Clark Team
Reply from Arnold Clark
Hello,
Thank you for your 5-star review.
We're delighted to hear that Sophie provided you with excellent service. We'll be sure to share your kind feedback with her and the team.
Thank you for choosing Arnold Clark.
Arnold Clark Team
I would like to thank the Arnold Clark…
I would like to thank the Arnold Clark team, especially Safiyyah, for making the entire process so smooth. She kept me updated every step of the way and was always quick to respond whenever I had any questions or concerns.
I'm also very grateful to the staff member I met at the Exeter branch. He was kind, welcoming, and took the time to explain everything I needed to know, making the experience even more enjoyable.
I'm delighted to have finally got the beautiful car I had always dreamed of. Thank you to everyone at Arnold Clark for your excellent service. I will definitely recommend you to my friends and family if they're planning to buy a car.
July 6, 2026
Reply from Arnold Clark
Hello,
Thank you for your wonderful 5-star review.
We're delighted to hear that Safiyyah made the entire process smooth and stress-free, keeping you updated every step of the way and responding promptly to your questions. It's also great to know that the team at our Exeter branch provided such a warm welcome and took the time to explain everything clearly.
We're thrilled that you've been able to drive away in the car you had always dreamed of. Thank you for your recommendation and your kind words about the team.
Kind regards,
Arnold Clark Team
They were too good and caring and there…
They were too good and caring and there finance was too good and our consultant was very helpful to us and i really enjoyed their service
July 7, 2026
Reply from Arnold Clark
Hi Kamile,
Thank you for your review. We're pleased to hear you found the team caring, helpful and supportive throughout your experience. It's great to know you enjoyed the service provided and felt well looked after.
Arnold Clark Team
Car was of better quality than I…
Car was of better quality than I expected from the price and all my questions answered knowledgeably and if not known the answers were found.
July 12, 2026
Reply from Arnold Clark
Hi Levi,
Thank you for your 5-star review.
We're delighted to hear that you were pleasantly surprised by the quality and value of your vehicle. It's also great to know that the team took the time to answer all your questions and ensure you had the information you needed to make a confident decision.
Thank you for choosing Arnold Clark, and we hope you enjoy your new car.
Arnold Clark Team
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