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Arnold Clark Autoparts Reviews 

3,402
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,185 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, highly competitive pricing, and exceptional quality of the automotive parts and products available on the platform. Consumers note that the digital ordering process is remarkably smooth and straightforward, ensuring that necessary items arrive promptly and are always securely packaged to prevent any damage during transit. Some reviewers were not happy with receiving incorrect parts or ordering items that ultimately did not fit their specific vehicles properly. A few other people also felt that certain shipments experienced unexpected delivery delays or arrived with missing components.

What people talk about most

Delivery service

Consumers find delivery service to be extremely satisfying, highlighting fast shipping times, secure... See more

Product

Reviewers mention positive feedback about product quality and authenticity, with many consumers highlighting... See more

Price

People report positive experiences with price, frequently highlighting competitive rates and good value... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as many consumers praise the quick dispatch, easy... See more

Service

Customers consistently note positive experiences with service, highlighting great prices, easy online... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great prices, they source everything you purchase. I would give them 5 stars if only they would ship multiple items together whilst using the same courier. Other than this, everything else is great! I... See more

Company replied

Rated 4 out of 5 stars

I gave 4 stars because everything was sorted at the end. First they sent me wrong car mats. Ordered for CHERY and received BYD mats. And staff at Arnold Clark refused to change them and blamed me for... See more

Company replied

Rated 5 out of 5 stars

The website was well set up and easy to use . I ordered three bottles of BMW Windscreen Washer fluid and my order was fulfilled in a timely manner . I was impressed that they had used masking tape to... See more

Company replied

Rated 5 out of 5 stars

I needed new fitted mats for my new car and as an Arnold Clark customer got a great discount. The mats arrived quickly but unfortunately didn't seem to fit correctly. I contacted autoparts and just a... See more

Company replied


Company details

  1. Auto Machine Shop
  2. also in
  3. Auto Parts Store

About Arnold Clark Autoparts

Written by the company

Founded in 1954, Arnold Clark is the UK's largest independently owned car retailer with over 200 branches nationwide. In 1960, the company began selling car parts from its franchised dealerships, and in 1991, Autoparts UK was established as the company’s motor factors division.

Since then, our motor factors division has continued to grow, and Arnold Clark Autoparts is now one of the largest distributors of car parts and accessories in the UK.

As well as our online store, which launched in 2020, we have 12 sites across the UK from Inverness to West Bromwich – including a 100,000 square foot warehouse and distribution centre in Glasgow.

We specialise in supplying and distributing all major car parts and accessories throughout the UK. We buy high quality products in bulk and pass the savings onto you, so you can be sure you’ll get a great deal.

We stock OEM and OE quality automotive parts and accessories, with everything from tyres, engine oil, wiper blades, bulbs and batteries, number plates, tools, valeting essentials, bikes, manufacturers merchandise, and much more. Our range of exclusive brands include, Padtech and Disctec brakes, Ultratec oil and Airflo exhausts.

We pride ourselves in offering the highest quality motoring products to ensure you have everything you need to stay safe on the road.

Please note we only ship to UK Mainland, Jersey & Guernsey.

Contact info

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4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(3,402)

1,074 reviews in the last 12 months

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Rated 1 out of 5 stars

Never receivf the parcel

Never receivf the parcel, Fedex lost it. I did get a full refund, thank you, but i would have prefered the oil i ordered.

September 30, 2026
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Reply from Arnold Clark Autoparts

Hi George,

Thank you for taking the time to share your experience. We completely understand how disappointing it must have been not to receive the item you were expecting, especially when you needed it.

While we're pleased a full refund was arranged, we're sorry the delivery issue meant you didn't receive your order. We appreciate your understanding and hope we'll have the opportunity to provide you with a much smoother experience in the future.

Autoparts Team

Rated 5 out of 5 stars

Cures the Problem

Order the battery. Arrived when they said it would. The correct part. I have fitted it and it cures the problem. GREAT

October 5, 2026
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Reply from Arnold Clark Autoparts

Hi Roger,

Thank you for your fantastic feedback. We're delighted your purchase resolved the issue and performed exactly as intended.

Autoparts Team

Rated 5 out of 5 stars

Was easy to order from this company…

Was easy to order from this company online. Delivery driver was polite and respectful, give me time to answer when he knocked.

September 8, 2026
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Reply from Arnold Clark Autoparts

Hi Karen,

Thank you for your review. We're pleased you found ordering simple and that your delivery experience was a positive one.

Autoparts Team

Rated 5 out of 5 stars

All good

Good price, good delivery speed. All good.

October 5, 2026
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Reply from Arnold Clark Autoparts

Hi Dan,

Thank you for taking the time to leave a review. We're delighted to hear you had a positive experience with us.

Autoparts Team

Rated 5 out of 5 stars

Excellent

Easy to order, swift delivery.

October 5, 2026
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Reply from Arnold Clark Autoparts

Hi Anita,

Thank you for your kind review. We're glad the ordering process was straightforward and that everything arrived promptly.

Autoparts Team

Rated 1 out of 5 stars

order never arrived but refund given

ordered screen wash, it never arrived
when i chased it up i was sent a refund

September 28, 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Douglas,

Thank you for taking the time to leave a review. We're sorry to hear your order didn't arrive as expected, although we're pleased a refund was arranged for you.

If you'd like to discuss this further, please contact us at orders@arnoldclark.com and our team will be happy to help.

Autoparts Team

Rated 5 out of 5 stars

Good price

Good price
Quick delivery

October 5, 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi David,

Thank you for your review. We're delighted you were happy with your experience and appreciate your feedback.

Autoparts Team

Rated 5 out of 5 stars

Great service

Great service. Part came very quickly.

October 5, 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Dean,

Thank you for taking the time to leave a review. We're pleased to hear everything went smoothly for you.

Autoparts Team

Rated 5 out of 5 stars

Good quality products at a good price…

Good quality products at a good price with fast delivery

October 5, 2026
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Reply from Arnold Clark Autoparts

Hi Craig,

Thank you for your review. We're delighted you were happy with your purchase and appreciate your feedback.

Autoparts Team

Rated 5 out of 5 stars

Communication

Communication, prompt service.
Thanks

September 28, 2026
Arnold Clark Autoparts logo

Reply from Arnold Clark Autoparts

Hi Helen,

Thank you for your kind review. We're pleased to hear you had a positive experience and appreciate your support.

Autoparts Team

Rated 3 out of 5 stars

Not an original part for my duster,when…

Not an original part for my duster,when fitted after a lot of trying to find the blade fitting which kind of matched the original one the wiper is extremely sloppy and very noisy unlike the factory wiper
Disappointing

September 26, 2026
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Reply from Arnold Clark Autoparts

Hi Wayne,

Thank you for taking the time to leave a review. We're sorry to hear the part did not meet your expectations and that you've experienced issues with the fit and performance.

Our team will be in touch with you directly to discuss this further and look into the matter.

Autoparts Team

Rated 2 out of 5 stars

Supplied with wrong item

Supplied with wrong item , so had to return via parcel drop off

September 26, 2026
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Reply from Arnold Clark Autoparts

We're sorry to hear you received the wrong item, James. We understand the inconvenience of having to return it via a parcel drop-off and appreciate you taking the time to share your feedback. Please accept our sincere apologies for the disappointment caused.

Autoparts Team

Rated 1 out of 5 stars

My order placed on the 3rd of October…

My order placed on the 3rd of October still hasn't arrived!!

October 3, 2026
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Reply from Arnold Clark Autoparts

Hi James,

We're sorry to hear this. We understand how frustrating this must be. We have passed this to our team and they will be emailing your shortly with an update.

We do hope we can resolve this as quickly as possible.

Autoparts Team

Rated 5 out of 5 stars

Ordered 3

Ordered 3 , 5lt bottles of oil all turned up as decried and on the day given , exalent service , price and fast delivery

October 1, 2026
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Reply from Arnold Clark Autoparts

This is what we like to hear, Paul!

Autoparts Team

Rated 5 out of 5 stars

Great service

Very competitive price. Easy to use website,very clear with all the information to hand. And I qualified for free delivery. The delivery was supper fast and well packaged.

October 1, 2026
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Reply from Arnold Clark Autoparts

Hi Gary,

We're delighted to hear you found our prices competitive and our delivery service so quick. Thank you for your review!

Autoparts Team

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