Customer service was excellent! I had ordered the wrong wig and June and the team were amazing, professional yet also very helpful with my replacement. The hair is fab, good quality, no smells and eas... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This company is amazing they have great customers services & their products are high quality. FedEx kept leaving my products at the wrong house twice but this co steped up and resolved the issue I was... See more
This company kept me updated all throughout, even when at times I thought I was going to be scammed as this has happened before when ordering from other companies. The wig arrived well worth the mone... See more
Stunning chocolate brown kinky hair. Great service and communication from ordering to delivery. This unit could be a little more dense but otherwise it is lovely, soft, no strange odours and colour e... See more
Company details
Written by the company
Ashimary Hair, began with a simple belief: Beauty no limits! Everyone deserves to feel confident in their natural beauty. We set out to redefine luxury hair solutions. Today, we blend innovative technology and sustainable practices to empower women worldwide. Our virgin human hair is hand-selected for its durability and silky finish, with full traceability from donor to product. Ashimary proprietary technology ensures heat-resistant, tangle-free extensions for effortless styling.
Contact info
4.6
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Worth Every Penny !
Ashimary hair is amazing! I got exactly what I expected in every order. The quality meets expectations and delivery does not take long.
August 20, 2026
Unprompted review
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I bought a jerry curl wig with 4c…
I bought a jerry curl wig with 4c hairline and it’s one of the best wigs I’ve ever worn I normally wear it glueless and the curls are intact up to this day I can guarantee you that it’s not a mixed fiber wig and it’s fully human hair it’s so full and nice
June 8, 2026
Unprompted review
Very satisfied customer!
The entire ordering process was extremely easy, and when the hair( unit) arrived, it was everything the advertisement said it would be! I removed it from the box ready to wear! I am definitely a satisfied customer and will be a lifetime customer (hopefully)!
August 21, 2026
Unprompted review
Great quality
August 11, 2026
Unprompted review
First braided wig
First time trying a braided wig. It is so natural looking and I've gotten quite a few compliments on it. I love it.
Minimal shedding,manageable and no tangling. The hair and quality exceeded my expectations.
August 9, 2026
Unprompted review
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Excellent service delivery.
Excellent service delivery.
Good quality hair product and the staff of Ashimary are friendly.
When I contact them to say I picked a different hair and I needed to make a change, the staff that attended to me on different time I reached out were so friendly with words and swift response.
Thank you for your service in quality hair and staff.
July 30, 2026
Unprompted review
BAD HAIR DAY
I have never had an experience like this one. The wig was very cute, But this wig literally hurt my head! Due to the method used to stich the wig, there are thick seems at the temple on both sides. I literally have two knots on both sides of my head which are very painful. I wish I could share the photos.
August 25, 2026
Unprompted review
Reply from Ashimaryhair
Hi, we're very sorry to hear about your experience. While we're glad you found the wig cute, we're truly sorry to hear that you experienced discomfort around your temples while wearing it.
We take feedback like this seriously and would really like to look into what may have caused the issue. Since photos cannot be attached here, please contact our customer care team at wecare@ashimaryhair.com with your order number and photos showing the areas of concern. This will help us review the wig construction and better understand what happened.
We would appreciate the opportunity to investigate this properly and work with you toward an appropriate solution.
Look so natural
Just got mine today! I absolutely love this wig! 😍 The hair is beautiful, soft, and looks so natural. The quality is amazing for the price, and I’m very satisfied with my purchase. It looks exactly like the pictures, I definitely recommend ,and will be ordering again. ❤️
August 26, 2026
Unprompted review
The wig is well made and looks very…
The wig is well made and looks very natural
August 21, 2026
Unprompted review
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I love the wigs
I love the wigs! The customer service is great! They responded to my requests immediately. I really appreciate that. I will definitely order more wigs.
August 17, 2026
Unprompted review
I don't like that the side doesn't stay down stay…
I don't like that the side doesn't stay down and the tape doesn't work, yet the wig is beautiful 😍
August 26, 2026
Unprompted review
Reply from Ashimaryhair
Hi, thank you for sharing your feedback. We're so glad to hear that you think the wig is beautiful!
We're sorry, however, that the sides aren't staying down as expected and that the tape hasn't worked well for you. We understand how this can affect the overall wearing experience.
We'd love the opportunity to help with the fit and find a better solution for you. Please contact our customer service team with your order information, and we'll be happy to assist you further.
Thank you again for your honest feedback and for giving us the opportunity to improve.
Good quality hair
Good quality hair! Great customer service, very professional and fast response timing.
August 26, 2026
Unprompted review
It came fast and it was better than I…
It came fast and it was better than I expected actually love it love it love it
August 10, 2026
Unprompted review
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My order arrived not as pictured and…
My order arrived not as pictured and advertised. I was unhappy with that and the customer service representative was willing to assist but it took long time for responses and I still ended up having to come out of pocket for an exchange that wouldn't have been necessary if my order came as pictured and advertised.
August 17, 2026
Unprompted review
Reply from Ashimaryhair
Hi there,
We’re sorry to hear that your order did not meet your expectations and that the exchange process was not as smooth as it should have been. We also apologize for the delay in our responses and understand how frustrating it must have been to wait for assistance while trying to resolve the issue.
We appreciate that you gave our customer service team the opportunity to assist with an exchange. We would also like to review the additional cost you mentioned and the circumstances of your case to see how we can better address your concerns.
Please contact us at wecare@ashimaryhair.com with your order number and mention your Trustpilot review. Our team will look into the case carefully and do our best to provide an appropriate solution.
Thank you for your feedback and for giving us the opportunity to improve.
Best regards,
Ashimary Hair
Beautiful hair and very attentive…
Beautiful hair and very attentive customer service
August 26, 2026
Unprompted review
The wig is beautiful and it's great…
The wig is beautiful and it's great quality. It takes no work for me to wear. As long as you use foundation for it to match your skin more, it looks great. Definitely a 5/5 star review for sure!
August 14, 2026
Unprompted review
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I’ve had a great experience with…
I’ve had a great experience with Ashimary Hair’s customer service so far. Evelyn has been very helpful, patient and attentive in helping me with my custom colour and styling request. Communication has been excellent, and I really appreciate the care she has taken to make sure she understands exactly what I want.
I’m looking forward to receiving my hair, and I’ll definitely come back to update my review once it arrives. Thank you, Evelyn, for the great customer service! ❤️
August 25, 2026
Unprompted review
Beautiful unit but not the one I…
Beautiful unit but not the one I ordered.
August 14, 2026
Unprompted review
Adorable
My wig is beautiful as expected and I don't have any complain whatsoever. I can't wait to rock it. The delivery service was great too.
August 17, 2026
Unprompted review
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