Askalawyeroncall Reviews 

15,648
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 8,995 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally thorough, professional, and compassionate when dealing with complex personal situations. Consumers highlight that legal representatives respond rapidly, providing clear, detailed answers and highly effective guidance to address their specific concerns. People also appreciate the seamless communication channels and the remarkable ability to quickly obtain practical advice tailored entirely to their unique needs. Reviewers consistently note that the professionals listen carefully, answer every question with patience, and make them feel truly supported throughout the entire process. Many individuals express immense relief in finally finding reliable experts who offer immediate reassurance and dependable solutions.

What people talk about most

Staff

People report positive experiences with staff, highlighting their extensive knowledge, professionalism, and... See more

Customer service

Reviewers mention positive feedback about customer_service, noting that representatives are very clear,... See more

Service

Customers consistently note positive experiences with service, highlighting quick responses, professional... See more

Response time

Customers had positive experiences with response_time, consistently highlighting fast and prompt... See more

User experience

Clients share positive opinions on user experience, describing the visit as an excellent and smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Id like to add Blake as a favorite expert but I don't know how. He clarified everything I asked about. He was polite and very thorough and responded very quickly and I would like to reach out to him i... See more

Rated 5 out of 5 stars

Blake responded to my points clearly, took into account information I provided, guided me on how to fill out forms, what to frame clearly and why. He provided a recommendation on the specific forms w... See more

Rated 5 out of 5 stars

My visit to the Ask A Lawyer on Call app was excellent. The chat lady upfront found one of their lawyers very quickly. When I asked, the fee was only$5 because of my circumstances. The atto... See more

Rated 5 out of 5 stars

I like the chat selection. It gave me time to formulate my answers and to reread their response if I needed to. Both professionals I communicated with were clear and understood what I needed. I als... See more


Company details

  1. #2 of 86 best companies in Legal Services
  2. #1 of 1 best companies in General Practice Attorney
  3. #1 of 29 best companies in Information Service

Written by the company

Searching the internet for Answers to Questions frustrating you? Looking for an Expert to Answer you online ASAP? Ask a question, name your price & Lawyers & other Online Advice Experts answer you in hours. askalawyeroncall.com - Quality answers from live people. If you have questions or concerns about your account, please contact us at the email address below or call us toll-free if there is anything we can help you with.


Contact info

4.9

Excellent

TrustScore 5 out of 5

16K reviews

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4.9

All reviews

(15,648)

8,944 reviews in the last 12 months

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Rated 1 out of 5 stars

I was told my card would be charged $5…

I was told my card would be charged $5 for putting me through to chat with an attorney. I filled out the cc info and it declined 3 times. So I checked my account knowing I had way more than $5 and found out they charged me $65 three times! Chat bot is frustrating and unable to give me customer service number without sending me back to the cc info page for me to pay another "$5". Less that one star for sure! Steer cleer from this shady sight!

August 25, 2026
Unprompted review
Askalawyeroncall logo

Reply from Askalawyeroncall

Hi Sherry,

Let's get this sorted out for you. You reached out to connect with an attorney and ended up looking at charges on your account that don't line up with the $5 you'd agreed to, and getting to a person instead of the chat tool only added to the runaround.

I wasn't able to match this review to an account, but if you reply here through Trustpilot with the email or phone number used at sign-up, I'll get the charges you mentioned refunded and confirm your account is closed so nothing further hits your card. My contact details are in the signature below as well, whichever is easier for you.

Thank you for the chance to make this right.

Best regards,

Julie, JustAnswer Customer Care

JulieWW@justanswer.com | 800-805-5962

Rated 5 out of 5 stars

The experience and professionalism were great

The assistant was friendly and made it easy to answer her questions. I was called by an attorney almost immediately. The attorney was very informative and led me in the right direction, He understood my concerns and addressed each one of them and even told me to call if I needed anymore help. Thank You for doing what you say you will do. It seems to be a rarity these days.

August 24, 2026
Rated 5 out of 5 stars

Well worth the call. So helpful all answers were explicitly provided with such important information and resources that I now feel the steps I need to take for my situation

So knowledge and provide so many credible options to help your case and situation all while being super professional, caring of your situation(s), and very efficient in providing necessary steps to take so quickly as they as I said are so extremely knowledgeable with their profession. Well worth my time to talk to my professional. I am so grateful.

August 24, 2026

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