AskDirect Reviews 

1,114
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast delivery services and the highly competitive prices available across a wide range of popular household items. Consumers note that the online ordering process is completely straightforward, and products consistently arrive safely packaged, well protected, and in pristine condition. However, some people mentioned experiencing frustrating delivery delays or waiting significantly longer than expected for their packages to finally arrive at home. A few reviewers also noted occasional problems with shipments getting stuck in transit, receiving wrong goods, or missing items from their original purchases.

What people talk about most

Delivery service

Customers had positive experiences with delivery_service, frequently highlighting fast shipping times and... See more

Price

Clients share satisfaction on price, consistently highlighting competitive costs and great value for money.... See more

Product

Reviewers highlight positive aspects of product quality, noting that items arrive exactly as described and... See more

Service

People report positive experiences with service, highlighting professional delivery and quick turnaround... See more

Order

Users describe satisfaction with the order process, highlighting quick delivery and seamless transactions.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had been hunting around for a specific product that was out of stock everywhere but Ask had in stock, there was an issue with the order, due to my own incompetence but after an email, this was very q... See more

Rated 5 out of 5 stars

Excellent service, i ordered my item on line to be delivered to my home address in Scotland. When i received my email confirmation I noticed it was ready for collection the next day at Windsor, I ob... See more

Rated 5 out of 5 stars

Very fast and seamless experience with AskDirect I had. Ordered my TV, arrived in less than 2 working days, very professional delivery made, been called in advance by the courier. They have very good... See more

Rated 5 out of 5 stars

Ordered our Sony TV and the whole process was perfect from start to finish. I was kept informed at each stage and received my TV in 2 days. Delivery was by FedEx and was delivered quickly without any... See more


Company details

  1. Photo Shop
  2. Computer Store
  3. Hi-fi shop
  4. TV store

Written by the company

We’re a family-run business with an experienced, friendly team of staff who have been with us for many years. In the twelve years we’ve been trading, we’ve helped many people to pick the right product, from a new TV or cinema to the perfect camera or camcorder for capturing those special moments. We’re not simply an online retailer – we also operate four Sony Centres as well as a multi-brand store. Visiting us will give you the chance to try out and compare products, and our knowledgeable team is always on hand if you need help or advice. We pride ourselves on providing excellent customer service both before and after a sale, so if you have any queries about our services or products please just Ask!


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(1,114)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Received goods on day as expected and…

Received goods on day as expected and at price advertised. So far excellent, product looks like new re packaging but at the moment I haven’t opened the package as I’m waiting for my birthday to arrive! My wife’s rules😁. So I unfortunately can’t comment on what’s inside the box at this stage.

July 12, 2024
Rated 5 out of 5 stars

Perfect experience

I'd never heard of this company before so was a bit wary of the deal I got being too good to be true. Nevertheless, I thought I'd give it a try, making sure I paid via PayPal to protect myself as the speaker I wanted to buy was over £100 cheaper than the retail price. I needn't have worried at all! The speaker is perfect, the delivery time was prompt and I was kept informed throughout the whole buying process. I will definitely be looking here again when I need to buy!

June 29, 2024

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