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See what reviewers are saying

Rated 5 out of 5 stars

Delivery time was insanly fast, i ordered after 11pm, and the website said that it would take 2- working days, but the next day at 11AM (12hours later) the oackage got delivered. I ordered everyt... See more

Rated 5 out of 5 stars

Great advice and services. Not the first PC I got from Azerty, also parts but always knowledgeable and friendly help. Coffee is good and also supernice customer service area (with a very clean toile... See more

Rated 1 out of 5 stars

Ubiquiti UniFi Cloud Key Gen2 Plus gaat binnen de garantie periode defect. Na een ongeduldig belletje krijg je 2 dagen later een e-mail dat het product in behandeling is. NU 20 DAGEN later werken de... See more

Rated 2 out of 5 stars

It's holiday time, had an idea to upgrade PC, new (psu,gpu,rams mobo fans etc... all the parts were in stock, delivery promised on next day, got tracking number, and a delivery between 8:30 to 21:3... See more

Company details

  1. Computer Store
  2. Software Company

Written by the company

Azerty is dé ‘one-stop-shop’ voor IT-experts met een uitgebreid en actueel assortiment van 1 miljoen producten in een overzichtelijke webshop met de nieuwste technologie, maximale fulfilment en razendsnelle levering tegen een goede prijs. Daarnaast is Azerty ook specialist in ‘maatwerk-assemblage’ van IT-hardware.


Contact info

3.5

Average

TrustScore 3.5 out of 5

8K reviews

5-star
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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The real deal!

I bought somthing from this store. The price was 25% lower than any other store. Plus, free shipping

January 2, 2022
Unprompted review
Rated 5 out of 5 stars

Shopping was Easy!

Shopping was Easy!
Finding the right product was super fast and precise.
The store is clean and concise, the information about the items are all well structured and meaningful.

Found the right PSU in the correct specifications, best price for a new one.

Already bought another one and will always come to Azerty to compare prices before buying in any other store!

January 1, 2022
Unprompted review
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Rated 5 out of 5 stars

Very professional services

Very professional services.
Good choice of products with excellent value for money.
I had to return an article: that was fast and professionally handled.
I definitely recommend

December 19, 2021
Unprompted review
Rated 1 out of 5 stars

Worst service I've ever seen!

Worst service I've ever seen. I purchased a GPU in Jan 2021 with an expected delivery of more than 10 days (I was aware of the GPU shortage). I waited patiently. After months I started calling, I was told to keep being patient or to pay 1000EUR more to get a GPU with lower specs than the one I ordered. Now, after 11 months, I got an email cancelling my order. They kept my money for 11 months and I got nothing! I will never use this website again!

December 10, 2021
Unprompted review
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Reply from Azerty

Good morning Daniele,

It's unfortunate to read that you are one of the people whose card is no longer manufactured, I see that you have sent an e-mail and it will be sent to my colleague who is dealing with this case.

Kind regards,
Michael
Azerty Customer Service

Rated 1 out of 5 stars

Sold me a faulty product

Sold me a faulty product, and they blame me for it, no refund. They don't answer any email or inquire, the phone line is always crowded. Never buy anything here.

December 9, 2021
Unprompted review
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Reply from Azerty

Good morning Daniel,

We are sorry to read that you are dissatisfied with our service.

I would like to take a look with you to assess the situation, however, based on this data, I cannot find any information in our system. That is why I would like to ask you to email an order number / customer number to feedback@azerty.nl.

Kind regards,
Michiel Customer Service

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, Azerty freely replace my defective psu after several months of use, it took me long to incriminate the psu but within 2 weeks i had a brand new one

December 3, 2021
Unprompted review
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Rated 1 out of 5 stars

poor customer service

My wife was in search of a new computer to handle her photo editing. She told the sales person what she needed and they asked for a budget. Without advising her on what she would need, they sold her an inadequate system which did not work. When she tried to exchange it for a system that WOULD work, she was given nothing but excuses and basically told her, sorry not our problem. They offered to buy the computer back at a fraction of it's original price plus would be charged a 35% restocking fee, even though we were willing to purchase the higher priced system. We have done business with Azerty in the past and they have always prided themselves with good and fair customer service. Seems like those are things of the past and I will be buying from another computer company in the future.

November 11, 2021
Unprompted review
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Reply from Azerty

Good morning,

Thank you for your review.

We are sorry to read that you are dissatisfied with Azerty.

I would like to take a look with you, to assess the situation, however, based on this data, I cannot find any information in our system. That is why I would like to ask you to email a service number / customer number to feedback@azerty.nl.

Yours sincerely,

Azerty

Rated 5 out of 5 stars

Kolink Observatory White

Last week I ordered from Azerty.nl a case (Kolink Observatory White) for my computer. The case wasn't in stock so I had to wait 3 days till it was sent from their supplier. All in all I am very satisfied with my order and the customer service, who were very fast with their replies and assistance. I would highly recommend for your orders and I will definitely buy from them again in the future.

November 5, 2021
Unprompted review
Rated 5 out of 5 stars

Smooth shopping experience

This is the third time I order through this website. I love how their website is organized, it really helps making a decision on what product is the best for my needs. The purchase process is smooth and they deliver on time. Nothing to complain whatsoever.

October 16, 2021
Unprompted review
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Rated 1 out of 5 stars

Be careful about delivery times.

Be careful when making a purchase, delivery dates are not at all as advertised!
Customer service also not helpful.
Still waiting for my package to arrive. I will report back on the quality of the products.

September 28, 2021
Unprompted review
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Reply from Azerty

Good morning Diogo,

I would like to explain to you what currently is happening with the order.
The order was placed Friday in the afternoon, which has a excepted delivery time of 2-3 business days for some of the products.
Because of the weekend those days wouldn't included, this eventually will be Wednesday.
For now, the order will be complete and then delivered tomorrow.
This eventually will be confirmed.

Kind regards,

Michiel

Rated 5 out of 5 stars

First order from Azerty.nl

I made my first order from Azerty this week and the experience was great. The order was large so I was, of course, worried about my items, but Azerty provided exact package tracking and everything was delivered in good order and very safely packed the next working day. Definitely will be ordering from here again!

September 24, 2021
Unprompted review
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Rated 5 out of 5 stars

Fantastic service !

Ordered a Surface Duo from Azerty. Fantastic service when I had a question about the tracking number, Thanks for the quick and clear responses in both Dutch and English. Product arrived on time and as described, no hassle at all. Glad a paid a little extra for the product to get a stress free online service. Would highly recommend and use again !

August 27, 2021
Unprompted review

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