Broadband for the Rural North Reviews 

482
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 461 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the incredibly fast and reliable service provided. Many people highlight the exceptional staff and customer service, noting their helpfulness and professional approach. Reviewers also appreciate the competitive pricing and excellent value for money compared to other providers. The company excels in quickly resolving any issues, with many noting rapid repairs and effective communication during outages. Customers frequently mention the seamless installation process and the significant improvement in internet speeds, especially in rural areas.

What people talk about most

Service

Reviewers mention positive feedback about service, often describing it as exceptional, prompt, courteous, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their promptness, courtesy, and... See more

Customer service

Consumers find customer service to be positive, consistently praising the fast, helpful, and pleasant... See more

Price

Clients share positive opinions on price, with many reviewers finding the service reasonably priced and... See more

Value for money

People report positive experiences with value for money, consistently highlighting the reasonable cost for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent incredibly fast connection, excellent incredibly fast service when someone puts a JCB through the fibre, normally repaired in less than 4hours... Left a voicemail one Sunday over a minor i... See more

Rated 5 out of 5 stars

When installed the visits were scheduled and the staff and volunteers arrived on time. They were polite and explained everything. Since that time the performance has been outstanding. One glitch an... See more

Rated 5 out of 5 stars

Living in a very rural area the B4RN connection is vital to our everyday life. When problems have arisen( e.g.someone digging up our cable) the response was resolved very quickly without fuss. This... See more

Rated 5 out of 5 stars

Reliability and speed of signal are unparalleled. Very, very few power outages and those only occur for necessary maintenance and take place when most people don’t need the service. The price for the... See more


Company details

  1. Internet Service Provider
  2. Internet Provider

Written by the company

Delivering gigabit full-fibre broadband to the hardest to reach, working alongside rural communities.


Contact info

4.8

Excellent

TrustScore 5 out of 5

482 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(482)

462 reviews in the last 12 months

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Rated 5 out of 5 stars

You can always judge the quality of a…

You can always judge the quality of a company by how it deals with problems. We have only had one issue - not b4rns fault, a builder cut through the fibre near us. Within a day, b4rn had sent an engineer and the problem was fixed.

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Reliable at speed

I find B4rn to be a reliable service and fast broadband service however on the odd occasion when service has not performed as well as expected the support staff at more than competent in resolving issues including downstream issues with my mesh system.

June 18, 2026
Unprompted review
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Rated 5 out of 5 stars

BARN.....Best internet on this planet

If I could give more stars..I would.Before being with Barn...I tried 3 other suppliers...All were useless..Now..with Barn..no problems whatsover.mulitiple appliances are on at the same time compared to 2..which still had problems..Greatest internet supplier on the planet as far as i am concerned..I cannot praise them enough

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Our small villages installed a B4RN Network…

Our small villages were one of the first to install a B4RN network about 10 years ago. The main reason for this was to improve an existing poor internet provision provided by the BT network.

Once installed and running it provided a reliable ultra high speed broadband service for a reasonable cost.
Most people in our villages quickly became B4RN customers.

If there is a problem with the service customers can contact the B4RN help desk for a quick solution. No hours of delay listening to a chatbot.

Despite growing larger it still provides a friendly personal service which is hard to beat.

Well done B4RN!

June 18, 2026
Unprompted review
Rated 4 out of 5 stars

Excellent connectivity

Excellent connectivity, but when I needed to discuss a connection and the position of cabling I couldn't find the answer and it was impossible to find anyone to speak with. In the end we dug the field to relay water pipes on a wing and a prayer

September 18, 2025
Unprompted review
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Rated 5 out of 5 stars

Amazing speeds

Amazing speeds, High reliability, Fast call out for problems. A wonderful community project that has succeeded and now growing fast.

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

From very poor WiFi for many years to consistently excellent!

From very poor WiFi for many years, Barn has provided us with consistently excellent connection. We even bought a SKY Glass TV because we are so confident of the service. We also wanted to keep our home phone connection and we managed to achieve that through Barn! Please keep up the good work!

June 17, 2026
Unprompted review
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Rated 5 out of 5 stars

The changeover was seamless

The changeover was seamless , very professional engineers and helpful service staff. Much better internet connection for Mobile and TV and working from home. No problems since it was set up. Much cheaper for me than BT. Thank you so much!

June 17, 2025
Unprompted review

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