Bagger Bags Reviews 

I ordered a gloss black batwing for a 2000 heritage. It took 9 weeks to get here.It came wrapped in two piece cardboard box taped together . unwrapped the bubble wrap a flat black bat wing,it was shipped in parts the paint was scratch, the rubber trim was lose around the two half, the stereo connection was a #4 electrical cable,the windshield was a piece of plexiglass cut out with a jigsaw no connected to the bat wing,the mounting brackets was separate from the bat wing two pieces of rusty metal. I tried to contact Bagger bags several hundred time ,e-mail ,phone calls,text no luck by this time my credit card had been charged and paid. I repackaged the parts returned to Bagger bags with a letter of explanation. No communication has ever happened no matter how many time I try. now I have no bat wing and no money. Bagger Bags is the worst business I've ever been in contact with a fraud and a scam.wouldn't not do business with people like that'

Ordered bags, fender, side covers, front fender and tank covers. Was told it would be shipped within 4 weeks. 14 weeks later still no parts. Can't even get anyone on the phone or email reply. Had to do a dispute with my credit card company to get my money back. Worst customer service ever. I DO NOT recommend doing any business with this company

DONOT...REPEAT..DONT BUY FROM THEM.....I OWN A HONDA 1800...THEY ""TELL" VIA CHAT THAT THERE FENDERS ARE "MADE PER BIKE"""...NOWAY IN HELL.....SENT ME HARLEY STUFF,DOESNT FIT FOR #####...EVEN THO THERE WEB SITE SAYS "TRIMMIMG.CUTTING ETC..NEEDED...REALLLY???....NOT EVEN CLOSE TO MY BIKE SPECS..THEN THE BRACKETS (MARLOW)VIA PHONE ORDER..."""WRONG"""....SENT EMAIL,PICTURES,ETC..ETC.....THE #### DONT FIT...MAJOR REWORK CAUSE I CANT RETURN IM STUCK WITH THESE......NEVER TRUST AKA""" USED CAR SALESMEN"""..SAME THING..THEY DONT BACK WHAT THEY SELL

DO NOT PURCHASE ANYTHING FROM THIS COMPANY.!!Wish I would have read the reviews before placing an order for my fairing. Never have spoken to a person always a voice mail or email. After weeks of waiting on my fairing I finally left a voice message that I was canceling my order and blocking my credit card. Within 2 hours they texted back and said my order was on the way with a tracking number. When the fairing arrived it had no way to mount it or instructions. So, I tried to contact them again. Still waiting for a reply. The USA Trailer Store will now get my business. Live people answer your calls and the service is great.

Product absolutely wonderful some people can’t read.
I received my fender and bags one week after I ordered them.
I will Be ordering more from this company

Follow up to removing Bagger Bags business.please feel free to contact any and all here to start a refund process and keep are riders safe.

We are also forwarding your complaint to the state's mediation program, operated by the Florida Department of Agriculture and Consumer Services. You may follow up with that agency at:

Florida Department of Agriculture and Consumer Services
Division of Consumer Services
Telephone: (850) 410-3800
Website:

In addition, you may file a complaint with the Internet Crime Complaint Center (IC3), a partnership between the Federal Bureau of Investigation (FBI) and the National White Collar Crime Center (NW3C). The IC3 reviews Internet related complaints and refers complaints to federal, state, local, or international law enforcement and regulatory agencies as appropriate. You may file a complaint with the IC3 at:

Internet Crime Complaint Center (IC3)
Website:

I note you have filed with the local Better Business Bureau. The following consumer agencies may also be of assistance to you:

Federal Trade Commission
Toll-free: (877) 382-4357
Website:
Online

Broward County Consumer Protection Office
Phone: (954) 765-4400
Email:
Website

You will have to look up the web sites as it is not allowed to post sites

Horrible. Scam!!
Purchased bagger kit then cancelled the order because it was two weeks beyond shipment date. They sent it anyway and REFUSED return of shipment. It is Junk. Paid for mounting hardware too that to this day, I still haven't received either.
Gathering info relevant to filing a small claims suit. Companies like this don't stay in business - Take yours elsewhere.

Absolute scam company they sent me a piece of useless garbage a batwing that doesn't come close to fitting my road king no mounting brackets not in black gloss gel coat cracked and severe chips ..and get no customer service support at all ..please people dont buy anything from these clowns

Do NOT buy from this company! I ordered a fairing for my 2018 Deluxe and it came with the wrong brackets, holes drilled through fb the speakers and not put together well at all. The edges of the fairing don’t even match up! I contacted them about a week after receiving it to start a discussion about the things that were wrong and never heard back after 3 emails and 3 phone calls. I finally commissioned someone to make brackets and ordered a replacement radio, speakers and amp. I sent one more email telling them I was reporting them to the BBB and low and behold I get a reply email! I was told since I didn’t mention anything other than brackets at the first email and because I didn’t have pictures of the damage in the box when it arrived then I was a scammer. I tried to ask how I was supposed to know the speakers were damaged and that two of them didn’t work by looking at it in the box? Got nowhere and I am out of additional monies because of shoddy products and horrible customer service!

I ordered a custom batwing on Feb 10, was told it would take 2 weeks business days to receive. Received April 22nd. Product poorly constructed contacted company about product, no response via telephone. Went to have installed by professional company, told it was not the right part or needed additional mounting equipment.Called company told for weeks they were sending it, to be told later after several emails and calls, no other parts are needed. Then took the part to a fabricater/welder who said the batwing was 3 in width for placement on fairing and to short to fit over light. It came with 4 Orings but had 6 holes that the O rings did not even fit. Called them back and they have blocked my number. Filed complaint with BBB West Palm and they never responded to BBB. Now filed w ith Attorney General. Lost $580 on a batwing that does not fit. They guarantee custom parts for motorcycles and they obviously did not honor this.

Wish I could give zero stars!! I bought fog lights on May 19 for 219.00 for my husband’s Harley. It is now aug 8 and I still have yet to receive them! It’s been awful and no one from bagger bags ever calls me back or returns emails. Worst experience with a business - if you can call it that. They are criminals . Now they have disconnected the phone number on their website.
I should say that an incredibly rude employee called me today but then hung up when I demanded a refund. After that, the phone number is no longer in service.
It’s so frustrating as I really wanted to get this gift for my husband. I teach special education and don’t have a ton of money to spare. Absolute criminals at bagger bags. They are what is wrong with the world! I have never written a bad review about a business - bagger bags is truly awful.

ZERO 0 is what I should be able to rate this company. I run a small motorcycle shop and ordered stretched bags, rear fender and lids with mounting brackets on March 20th, 2019. Was told 4-6 weeks for production, but did not receive my items until June 21st. I called because the brackets were not included in my box. I was asked to take a picture. ????????? How do you take a picture of something you don't have? Their product is TERRIBLE. It's going to take a lot of time on body work. WOW I doubt they will be in business much longer.

IF there was an option for a zero star I would've selected that. I think Beavis and Butthead run this scam. There is no customer service; 10 voicemail messages and 4 emails later I finally got a response that I am stuck with this terrible product- out $600. I think the molds came from a garage or are made in their mom's basement. They get you with a great price but when the product arrives you see that it will cost you more to mock up the parts yourself. You are better off spending the $$ and getting a finished product that is reputable. 10 hours of sanding and painting later I can finally put these pieces on my Street Glide. What is stated as a simple after market project is not the case. IF your not an expert at body work and paint and if you dont have a spare 25 hours to mess with a project- DONT BUY THESE POS PRODUCTS!!!!!!!!!!!!!

I ordered my batting fairing back in March of 2019 was told it would he to my house before my trip in April 2019 so I paid for everything even added on a few options finally got my tracking number and next thing you know it was never delivered so I called FedEx and got them to admit to losing it in May 2019 it is now July 2019 and Chris from bagger bags finally says they are making me a new product since they won't refund it... Then I ask if I can have it overnight shipping on it and she said she would talk to her manager and id hear back by the end of the day its been a week and now they won't answer or return my phone calls TERRIBLE COMPANY

TERRIBLE SERVICE!!!!! I ordered a batwing fairing on 6-19-19. On 6-22-19 I sold the Road King it was going on. So, on 6-23-19 I did like the website says to do for refunds and/or cancellations and started sending emails requesting my refund. After numerous emails and trying to call them over a 3 day period, i finally get someone (Chris??) to answer the phone. After explaining who I was and how long I'd been trying to cancel for a refund, she asks why I need to cancel!! My reply....."Like i said, I SOLD THE DAMN BIKE!!" She then tells me that she will forward my messages to her manager because she can't approve it..... This is where it gets better....... 3 hours later, I get a notification that my order has shipped and a tracking number!! This was on Wednesday and the tracking information said it would arrive Friday. I made sure to have FedEx get a signature at time of delivery because after reading all the other complaints I wasn't going to accept the fairing and have it sent back. Fedex claims they left it with my wife and that i signed for it????? My wife has not seen FedEx drop off anything at our house, nor has she or would she sign my name to ANYTHING!!!! And still...... I can't get "Fagger €ags" to respond back to me at all..... At this point, I'd settle to meet these little punks anywhere they choose so we can DISCUSS my refund!!😉😏🤞

I've had a horrible experience this company customer service is a joke, they will not respond to emails or phone calls, I ordered this product in April didn't receive it till June ,the box was opened at delivery,and the unit was not new it is used and worn, wires cut , no Hardware to install to my bike, unit is not finished at all it needs sanding and finishing, I called customer service with no answer or no response I am very disappointed with this company I am out almost $700 and I got nothing but junk, trash someone else's return product... PLEASE DO NOT DO BUSINESS WITH THIS COMPANY...IF YOU DO YOU BE MAD AS HELL TOO!!!

Highly recommend buying these from Baggers Bags. I have had it for about a week. And I actually like the way this Motorcycle Headlight Fairing fits looks and the way it performs. Eliminated a lot of the clatter I was getting from my old standard windshield, and blocks more of the wind as well. Installation was not terribly difficult, but certainly requires a little bit of wrenching (which was not a issue for me).

Big" 0" for them

DO NOT BUY FROM THIS COMPANY!
Worst customer service I ever had. My order was placed in December 2018 finaly yesterday got it. Very bad. THIS IS NOT PROFESSIONAL AT ALL.

I was looking for a Saddlebag Carbon Fiber Regular Lids, and got a great one from Bagger Bags. I’m satisfied with the service they provided me with. The product was just as described. It arrived before the delivery time and fit as it's supposed to. Took a little extra effort to install but the look after finishing it was worth it.