Baker Tilly Ottawa Ltd. 

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Rated 1 out of 5 stars

Untrustworthy. Greedy. Go to Fontaine and Assoc. Call themselves trustees. But there Untrustworthy. So it's hypocritical.

Rated 4 out of 5 stars

Would be 5 stars because the people are fantastic, but really need to modernize the payment methods. Having cheque be the only method of payment (or in person) is incredibly inconvenient. eTransfer or... See more

Rated 2 out of 5 stars

We were not given full disclosure about the way extra money would be distributed. We were under the impression that any extra money would go to the creditors instead of Collins Barrow Brown.

Company replied

Rated 4 out of 5 stars

When I went in for help, I was at the end of my rope and needed a thousand questions answered. The staff treated me with respect and empathy. I'm very happy with the end results. I recommend this plac... See more

Company details

  1. Insolvency Service

Information provided by various external sources

30+ years proving debt solutions in Ottawa - We specialize in consumer proposals, personal bankruptcy, wage garnishments and debt counselling.


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(60)

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Rated 5 out of 5 stars

When I was in need of help financially

When I was in need of help financially, not from purchasing mistakes, but from business mistakes, this team really helped me. I was well on track to sort things out because of there guidance. I was then involved in a motor vehicle accident, which caused me to lose my business, thus no work at all. This is when they really stepped up to the plate! The company as a whole is extremely professional, as is the trustee Gail Dagg, who we dealt with personally. They operate with compassion, along with professionalism. I want to thank them and Gail so much for the help and care we have been shown.

June 2, 2017
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Rated 5 out of 5 stars

The process of professionalism

The process of professionalism, understanding, and precise knowledge of what would happen, by everyone involved was of utmost importance to my family and I. Having that direct informative instruction allowed me the opportunity to breathe again, and not worry or second guess my decision (if I chose the right trustee or not) after the first initial visit .

I would like to thank the Team at C.B.B- although everyone there is wonderful-a special thanks to Gale for her help even a couple years after the fact! 😊

June 2, 2017
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Rated 4 out of 5 stars

Good Service

They helped me through an extremely difficult and devastating process that no-one wants to experience.

May 28, 2017
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Rated 5 out of 5 stars

Very professional service

Very professional service. Made me feel like there was a way out of debt that was left over from a failed marriage. At no point did I feel looked down upon, or felt like I did anything wrong to create my situation.

They are there to help explain both the good and bad of a persons options when debt has got ahead of them. This is what I really needed.

Thanks,

May 27, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent,

Excellent,
They did a superb job of guiding me through my bankruptcy and all the hassles and legal documents that were involved. I would recommend them to anyone in need of a trustee.

May 27, 2017
Unprompted review
Rated 5 out of 5 stars

Overall Satisfaction

Very professional, courteous and, non judgemental. Exceptional and clear information about choices available to us, and, after discussions and reviews, arriving at the best ( not always the easiest), course of action!
Very highly recommended for any issues requiring any service they provide!

May 26, 2017
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Rated 2 out of 5 stars

We were not given full disclosure about …

We were not given full disclosure about the way extra money would be distributed. We were under the impression that any extra money would go to the creditors instead of Collins Barrow Brown.

May 26, 2017
Unprompted review
Baker Tilly Ottawa Ltd. logo

Reply from Baker Tilly Ottawa Ltd.

Good morning Eric,

Thank you for this opportunity to address your concerns.

As required by the Bankruptcy and Insolvency Act (“BIA”), funds paid to us are deposited in the estate trust account. Funds are then disbursed as required by the BIA. First, to the government on account of several taxes that must be paid; secondly, to us as Trustee, according to the government fee schedule; and, lastly, to the creditors on account of their claims. No funds are paid to us over and above the amounts permitted by the BIA.

Eric, it appears from your review that we did not fully explain to you full particulars as to how funds are disbursed. We apologize for this oversight. We hope this explanation has clarified your understanding.

If you require further information Eric, please contact us. Our number is 613-820-2200.

Take care.

Regards,

David H. Brown

Rated 5 out of 5 stars

The experience I had with Collins …

The experience I had with Collins Barrow Brown was amazing. I was afraid to go to someone because I felt guilty and ashamed about having gotten myself into so much debt. I was treated with respect and understanding during the whole Proposal for my debts process.

May 26, 2017
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Rated 5 out of 5 stars

I was treated with dignity and …

I was treated with dignity and understanding. They handled my case in an efficient and professional manner. I would certainly recommend them to anyone in need. They are fair.

May 25, 2017
Unprompted review
Rated 5 out of 5 stars

Great experience using your company

Great experience using your company. I've learned a lot about how to manage my finances responsibly.

I would recommend your company for anyone who needs any financial assistance.

May 25, 2017
Unprompted review

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