Ballicom Reviews 

5,832
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 662 reviews, reviewers overwhelmingly had a great experience with this company. Customers often mention that ordering from the website is completely straightforward and product prices are very competitive compared to anywhere else. People frequently appreciate the extremely fast delivery times, with many items arriving well ahead of schedule, securely packaged, and ready to use. However, some reviewers were not happy with the lack of communication regarding order tracking or dispatch updates. A few other people also felt that deliveries experienced unexpected delays or arrived completely without advance warning from the courier. Consumers occasionally reported that dealing with product returns or receiving incorrect items brought extra hassle.

What people talk about most

Delivery service

Users describe positive interactions with delivery_service, frequently highlighting prompt and reliable... See more

Product

People report positive experiences with product, noting that items arrive promptly, work perfectly, and match... See more

Price

Clients share positive opinions on price, consistently highlighting competitive rates and great value. For... See more

Order

Customers had positive experiences with order, consistently praising the straightforward and simple online... See more

Service

Customers consistently note positive experiences with service, highlighting great communication, prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I don't leave reviews for every retailer I use, but given I'd never used Ballicom before and wasn't sure it was legit, I thought I should say how pleased I am I did. Ordered a pack of four second... See more

Company replied

Rated 5 out of 5 stars

Item was in stock at a reasonable price. Ordering was straight forward. Delivery was speedy enough, but not helped by my parcel sitting in Swansea MDO for two days. No fault of Ballicom though.

Company replied

Rated 5 out of 5 stars

First of all, the company had the item I wanted (27-inch LG monitor) in stock at a good price. Ordering through the company's web site was straightforward, the shipping cost was reasonable, and I rece... See more

Company replied

Rated 5 out of 5 stars

Found Ballicom while looking to buy a replacement battery for an uninterrupted power supply. It was a good price, not an easy to find item but it arrived very quickly (quicker than they said it would... See more

Company replied


Company details

  1. Computer Wholesaler
  2. Computer Store
  3. Hi-fi shop
  4. Software Company
  5. Toner Cartridge Supplier
  6. TV store

Written by the company

Ballicom.co.uk - Supplying UK trade and retail PC's, Laptops, Monitors, Software, Storage and Networks at the Best Prices


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(5,832)

648 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had never heard of Ballicom and was a…

I had never heard of Ballicom and was a bit hesitant but not only did they have the lowest price they refunded my next day delivery without any questions asked. It was not their fault, Parcel Force screwed up and had incorrect tracking information. So I give them 5 stars and will have no issue using them again in the future.

May 5, 2026
Ballicom logo

Reply from Ballicom

Hiya Hans, thank you so much for your review and order! We are glad you had a good experience with us and apologise for the delivery mishap!

Rated 5 out of 5 stars

Excellent service

Excellent service. Promptly suggested the right product.

May 6, 2026
Ballicom logo

Reply from Ballicom

Hiya Mr Ulag, thank you so much for your review! We are glad you had a good experience with us!

Rated 5 out of 5 stars

35 years in the industry I've seen good and bad and ballicom has always been positive

I have been in the Audio Visual industry for more than 35 years.

I find Ballicom to be fair priced and prompt, I generally book a two day delivery and ballicom generally get it there next day. 5 stars

I have a trade account with many companies and find balicom just as competitive without the trade pricing, they are my go to for Logitech product.

May 6, 2026
Ballicom logo

Reply from Ballicom

Hiya Bob, thank you so much for your review! We are glad you had a good experience with us!

Rated 5 out of 5 stars

Absolutely first class service

Absolutely first class service. From initial contact, ordering, communication, and delivery. Everything was excellent. Delivery was super fast within 3 days of ordering. Fantastic service!

May 5, 2026
Ballicom logo

Reply from Ballicom

Hiya there, thank you so much for your review! We are glad you had a good experience with us!

Rated 1 out of 5 stars

Ordered an LG monitor (£1,184) on…

Ordered an LG monitor (£1,184) on Thursday with paid next-working-day delivery. Contractually due Friday.

What actually happened:

- Friday: "Dispatched" email sent with no tracking number
- Tuesday (after bank holiday weekend): I called twice to chase. Only then was a tracking number provided. It returned no results on the courier's system.
- Was told it "should be live by tomorrow morning"
- Customer service eventually admitted the item doesn't actually ship from their warehouse

In other words, Ballicom is a drop-shipper. They don't hold the stock themselves. The "dispatched" email was sent before the parcel had even been picked by their actual supplier. The next-working-day service I paid £6.64 for was never realistic given their fulfilment model, and selling it that way is misleading.

Five working days after taking my money, the parcel still hadn't been handed to a courier. It only began moving because I chased twice.

Avoid for time-sensitive purchases. The price is good because they cut corners on stock and fulfilment. If you need something to actually arrive when promised, pay more elsewhere (Scan, Box, Overclockers, Amazon direct).

May 5, 2026
Unprompted review
Ballicom logo

Reply from Ballicom

Hi Khanh,

Thank you for your feedback. We are sorry that the delivery of your order did not meet the expectations set when next working day delivery was selected.

As the service level was not met, the next working day delivery charge has been refunded.

We appreciate you raising this, as it highlights an area where our communication needs to be tighter. We regret the inconvenience caused, particularly given the time-sensitive nature of your order. We are keeping an eye on this order for you. Please do contact us if you need anything more from us!

Thank you!

Rated 5 out of 5 stars

Hardware Purchase

First time I have used Ballicom. I found the level of service prompt, courteous, and professional.

Very happy we received product.

Thank you!

May 1, 2026
Ballicom logo

Reply from Ballicom

Hiya James, thank you so much for your review! We are glad you had a good experience with us!

Rated 5 out of 5 stars

No problem

No problem, quick delivery

May 1, 2026
Ballicom logo

Reply from Ballicom

Hiya there, thank you so much for your review! We are glad you had a good experience with us!

Rated 5 out of 5 stars

Flawless

Precise display of available stock quantity on the website.
Next day delivery of a hard-to-find DELL monitor with zero human intervention.
Even the auto-fill of saved (in google acc) address and contact details in the checkout form worked flawlessly which is a rare find.

April 29, 2026
Ballicom logo

Reply from Ballicom

Hiya Slava, thank you so much for your review! We are glad you had a good experience with us!

Rated 5 out of 5 stars

Very pleased with the service and both…

Very pleased with the service and both orders. They arrived next day. I will definitely be ordering again. I recommend if you require any IT equipment definitely contact them. Thank you for your prompt responses and quick delivery. The prices were good too!

April 28, 2026
Ballicom logo

Reply from Ballicom

Hiya Aleisha, thank you so much for your review! We are glad you had a good experience with us!

Rated 5 out of 5 stars

Found Ballicom while looking to buy a…

Found Ballicom while looking to buy a replacement battery for an uninterrupted power supply. It was a good price, not an easy to find item but it arrived very quickly (quicker than they said it would) and was well packaged,
A very good experience all round

April 28, 2026
Ballicom logo

Reply from Ballicom

Hiya Peter, thank you so much for your review! We are glad you had a good experience with us!

Rated 5 out of 5 stars

delivery service

the ordering and delivery was very detailed with updates from ballicom which was reassuring for the tracking of the items.

April 28, 2026
Ballicom logo

Reply from Ballicom

Hiya Brandon, thank you so much for your review! We are glad you had a good experience with us!

Rated 5 out of 5 stars

Good experience…

The representative I dealt with was Knowledgeable & professional and all the equipment was competitive and delivered on time.

April 21, 2026
Ballicom logo

Reply from Ballicom

Hiya Geoff, thank you so much for your review! We are glad you had a good experience with us!

Rated 5 out of 5 stars

Excellent product reccomended by a…

Excellent product reccomended by a friend. Delivery was on time and laptop was excellent when set up.

April 28, 2026
Ballicom logo

Reply from Ballicom

Hiya Jan, thank you so much for your review! We are glad you had a good experience with us!

Rated 5 out of 5 stars

Good price

Good price. Super fast dispatch.

April 28, 2026
Ballicom logo

Reply from Ballicom

Hiya Hanif, thank you so much for your review! We are glad you had a good experience with us!

Rated 5 out of 5 stars

I was a little sceptical as I had not…

I was a little sceptical as I had not used this company before. I ordered at 16:30 and the goods arrived at 12:45 the next day. I will use them again, very pleased.

April 23, 2026
Unprompted review
Ballicom logo

Reply from Ballicom

Hi Anthony, thank you so much for your review and order! We look forward to being able to help you again soon!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look