BangkokBank Reviews 

118
•
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Terrible Bank, different information given by different staff . I’ve already got an account there and now I’ve got a Retirement visa. I wanted to update my phone number and they want me to get a lette... See more

Rated 1 out of 5 stars

Certainly the worse bank in Thailand. There are often problems with the counters employees or the application. The last one this morning : I wanted to transfer money to my son in Switzerland and th... See more

Rated 1 out of 5 stars

honestly thre worst bank i've ever dealt with. can only do business banking online mon-fri 9-5. call centre unwilling to help with anything. customer service is non-existent and the branch staff are u... See more

Rated 1 out of 5 stars

We were seeking to open new accounts. Dressed in business attire and arrived at main branch on a Wednesday morning. New accounts reps tried to find reasons for not working with us; e.g, no Bangkok... See more

1.2

Bad

TrustScore 1 out of 5

118 reviews

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1.2

All reviews

(118)

21 reviews in the last 12 months

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Rated 1 out of 5 stars

Shameful bank

Why did the bank employee and agent bribe to open a bank account and now’s it’s being closed?
Make sure to set the policy from the beginning
Now,do I even have to wait to withdraw my own money?
No foreign country has done this kind of tryranny.
Very shameful bank
Don’t save money on this bank…no safe

August 22, 2025
Unprompted review
Rated 1 out of 5 stars

Insecure Bank

This bank can close customer accounts at any time without reason or fault.
In the future, money should not be deposited in such a bank.

August 19, 2025
Unprompted review
Rated 1 out of 5 stars

Sudden policy change make customers so…

Sudden policy change make customers so much trouble. We got urgent notification in bank app to clear personal info. In the mean time, bank hold the account for one reason i.e policy change from bank. Whats the point. If policy change, it will effective from now on. It should not be effective all the account for non-proper reason. Here i want to blame bank handling the problem. Instead of closing all the account, you can reduce daily limit, face scan for every bank transfer etc. from your side, you are just holding the account, for customer side, no cash left in hand. Think this is so troublesome for everyone depending on bank.

August 22, 2025
Unprompted review
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Rated 1 out of 5 stars

Worst of worst

Worst of worst. They tend to allow creating an account with the required docs and after 2 months, they changed and froze my account. I have no idea with their change of policy like a monkey mind.

August 20, 2025
Unprompted review
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Rated 1 out of 5 stars

It is extremely disappointing that…

It is extremely disappointing that Bangkok Bank, one of Thailand’s most reputable financial institutions, has recently closed the bank accounts of Burmese nationals without providing valid reasons. Such actions have caused unnecessary distress and inconvenience to affected customers, leaving them with a very negative experience. For a bank of this size and reputation, treating customers in this manner is unacceptable. Shame on the largest bank in Thailand for failing to uphold fairness, transparency, and responsibility toward its clients.

August 19, 2025
Unprompted review
Rated 1 out of 5 stars

Unreliable and Risky for Tourists

Unreliable and Risky for Tourists

Bangkok Bank has caused serious financial problems for many tourists by suddenly closing their accounts without proper notice. They actively promote accounts to foreigners and tourists, but then shut them down whenever they choose, leaving people unable to access their own money or withdraw cash.

This kind of practice is irresponsible and creates huge stress for travelers who rely on their funds while abroad. A bank should provide stability and trust, but Bangkok Bank has shown the opposite.

If you are a tourist or foreign resident, I strongly recommend avoiding Bangkok Bank to prevent unexpected financial trouble.

August 18, 2025
Unprompted review
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Rated 1 out of 5 stars

My bank account was suddenly closed...

My bank account was suddenly closed...

My bank account was suddenly closed without any valid reason or proper explanation. The bank failed to provide any clear justification for this action, which is extremely disappointing and unprofessional. This unexpected account closure has caused serious inconvenience in managing my financial needs. I am completely dissatisfied with this kind of service. Another one things, they not allow to withdraw money immediately and it must be wait 2 weeks it is meaningless what the incredible scam from customer.

August 19, 2025
Unprompted review
Rated 1 out of 5 stars

My bank account was suddenly closed…

My bank account was suddenly closed without any valid reason or proper explanation. The bank failed to provide any clear justification for this action, which is extremely disappointing and unprofessional. This unexpected account closure has caused serious inconvenience in managing my financial needs. I am completely dissatisfied with this kind of service. Another one things, they not allow to withdraw money immediately and it must be wait 2 weeks it is meaningless what the incredible scam from customer.

August 19, 2025
Unprompted review
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Rated 1 out of 5 stars

🚨 Public Concern

🚨 Public Concern: Bangkok Bank’s Treatment of Myanmar Clients 🚨

We want to raise awareness about a very troubling issue. Recently, Bangkok Bank has been blocking the accounts of Myanmar clients under the claim of “suspicious Chinese-related transactions.” However, in reality, many innocent clients—who have done nothing wrong—are facing unfair account freezes.

🔒 No Solutions Provided: Despite repeated attempts, affected customers are left without clear explanations, proper solutions, or transparent communication.

⚠️ Impact: This practice is not only unprofessional but also deeply harmful to Myanmar clients who rely on their bank accounts for their livelihood and financial security.

This situation feels less like customer protection and more like discrimination and mistreatment. It is unacceptable for a leading financial institution to impose such actions without accountability.

🌍 The world needs to know. We call on Bangkok Bank to act responsibly, investigate these issues transparently, and treat Myanmar clients fairly.

#BangkokBank #ScamAlert #JusticeForMyanmarClients #BankingEthics

August 19, 2025
Unprompted review
Rated 1 out of 5 stars

The bank failed to stop a credit card…

The bank failed to stop a credit card scam even though we reported it within 30 minutes of the transaction. Their customer service said they would stop the transaction but didn’t. Then after a long period of complaining they refused to accept responsibility.

August 19, 2025
Unprompted review

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