Barnes and Partners Reviews 

520
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly approach, making interactions pleasant and productive. Reviewers frequently highlight the exceptional customer service, noting the personalized, understanding, and supportive approach provided throughout their journey. The service provided is often described as excellent, with consumers appreciating the efficiency and ease that made their overall experience seamless. People are particularly impressed with the prompt communication and quick response times, which ensured clarity and significantly reduced stress during complex processes. Many felt well looked after, with the team dedicated to getting things done efficiently.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism, efficiency, and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and efficiency of the... See more

Response time

Users describe positive interactions with response times, consistently highlighting clear, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a great experience buying our home through Barnes Kingsnorth Estate Agents. After months of searching, the first property we viewed with them was the perfect one. Sarah guided us through the... See more

Rated 5 out of 5 stars

Lauren and Ross certainly made our moving home a lot less stressful than it could have been. They were very professional in the selling and buying of our properties. We needed a lot of help and they w... See more

Rated 5 out of 5 stars

Zohaib Shahid and his assistant Ezgi were both super efficient in handling the purchase of our first property and were always able to support us with our queries well. We are were able to communicate... See more

Rated 5 out of 5 stars

I'm very happy with services provided by Robert Dawson from Barner and Partners. Very professional and quick answering any questions I had regarding selling my old home and purchasing new one. Not the... See more


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

520 reviews

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4.9

All reviews

(520)

98 reviews in the last 12 months

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Rated 5 out of 5 stars

Very knowledgeable and patient!

Zohaib and Ezgi did an amazing job of shepherding my flat sale through a very complicated process. They managed communications with the buyers solicitor very well, and deserve a medal for perseverance when dealing with an incredibly unresponsive Haringey Council, all while remaining calm, and helping me stay calm at the same time. I can’t recommend them enough.

July 31, 2025
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Rated 5 out of 5 stars

This is our second move and after our…

This is our second move and after our experience with our first solicitors, we were a little hesitant. But Lauren and Ross have been outstanding. Quick, efficient, no-nonsense at times but ultimately made the whole experience a lot easier than we first experienced. Every question and query was answered in a timely manner and always to the point. 10/10 for us. Thank you.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Lauren & Ross - I would recommend you every single time.

We couldn’t be more grateful for the incredible service we received from Lauren & Ross.

From start to finish, the process was handled smoothly, professionally, and with such care and efficiency. Communication was clear and consistent throughout, and every step was explained to my parents in a way that made us feel completely at ease.

It’s rare to find someone who combines expertise with genuine kindness, and we truly couldn’t have asked for anyone better. Thank you so much for all your hard work and dedication to this for us — it’s made such a difference to our family. We wholeheartedly recommend their services to anyone looking for reliable and compassionate conveyancers.

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Lauren and Ross were great helping me sell my property. Emails were responded to quickly and everything was done with no hold ups and very helpful at all stages. I would highly recommend Barnes & Partners solicitors!

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

This is the second time we have used…

This is the second time we have used Lauren and Ross at Barnes & Partners, and it’s been great. They have made the stress of buying and selling minimal and handled everything with care and with our best interests at heart.
We exchange on our sale and purchase today and are so happy!
Thank you both, but especially Lauren - you are a pleasure to chat to and work with!
We will not hesitate to use your services again :)

July 23, 2025
Unprompted review
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Rated 5 out of 5 stars

Exemplary standards set by Lauren and Ross

The solicitors acting for me at Barnes and Partners are Lauren and Ross Layton. This has been the case during the last four years. Finding superlative adjectives to describe them is easy. I would say they are professional, attentive, thorough and knowledgeable. They are outstanding in their profession. But most of all I have found them to be prompt and communicative which I have learned to prize in legal representatives, as my experience with others has been far below the exemplary standards set by Lauren and Ross. I have just exchanged contracts on a third property with their help and wouldn’t hesitate, for one moment, in entrusting their expert personal service with any future transactions.

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

I could not recommend Zohaib and Egzi highly enough. Their attention to detail, speed of response and all round practively has been excellent. They were always available, always at the end of a phone when required and email responses were pretty much instant in most cases. I look forward to working with them again for my onward purchase.

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

From start to finish excellent service

From start to finish, Barnes and Partners and the team were very helpful & quick to repond to queries arising. I wss recommended this firm for the sale of a share of freehold flat. Unexpected legal matters arose which was dealt with promptly and effectively. I was guided and given advice in this complex sale. I thank Barnes&Partners for having resolved matters with professionalism and expertise. I strongly recommend and will certainly also be using if need be in the future. I wish them all the best for their dedication

July 9, 2025
Unprompted review
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Rated 5 out of 5 stars

Highly recommended

Highly recommended
Nancy & Ashanti have been a pleasure to work with. Professional, responsive and supportive throughout the exchange and completion of our property.

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Robert Dawson dealt with our move

Robert Dawson dealt with our move.
He kept us updated every step of the way by acting quickly and was on hand to answer any questions that had. I would highly recommend Barnes and partners and especially Robert Dawson.

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

I recently worked with Zeynep to remortgage my flat, and I couldn't be happier with the experience. From start to finish, she was incredibly informative, friendly, and helpful. She took the time to explain everything clearly, answered all my questions with patience, and made what could have been a stressful process feel smooth and straightforward. Her professionalism and approachable manner really stood out. I highly recommend Zeynep’s services to anyone looking for a reliable and supportive solicitor.

July 6, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service.

Christine at Barnes and Partners has been fantastic. Sympathetic to my case, sound and excellent advice, easily contactable and very professional, she has just genuinely made the whole process easier and I can't recommend her enough.

July 3, 2025
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Rated 5 out of 5 stars

I can't recommend Ozlem highly enough

I can't recommend Ozlem highly enough! She recently assisted my mother with her home purchase, and given my mum had no prior experience with such a complex process, Ozlem's support was invaluable. She took the time to patiently explain everything, ensuring my mother felt comfortable and informed throughout. Thanks to Ozlem, what could have been a very stressful experience was remarkably smooth and straightforward.

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Zeynep was thorough and very…

Zeynep was thorough and very informative through out the process. She answered any questions i had and came back to me within a reasonable time frame. Will be using for future transactions.

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great communication, very responsive and got the job done

Emma Hutton oversaw the sale of our property and the purchase of our new house. She was proactive and always quick to respond to our emails and helped ensure that the whole process was extremely smooth and quick. We were delighted with the service we received and would highly recommend this company based on our experience.

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

Shaan and Ozlem were fantastic…

Shaan and Ozlem were fantastic throughout my property transaction. Shaan was incredibly knowledgeable, spotting potential issues early and explaining everything clearly.

If you want knowledgeable, reliable, and personable solicitors, I couldn’t recommend Barnes and Partners enough!

May 30, 2025
Unprompted review
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Rated 5 out of 5 stars

Christine

working with Barnes and Partners and especially Christine was the best experience I have ever had. this company is reliable and worth recommending. Christine is a wonderful SOLICITOR . very meticulous, hard-working and very helpful.

VERY RECOMMEND

Anna

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing services

This is the second occasion I've used a service from this company, working both times with Ozlem and Shaan. They are both incredibly responsive and helpful, and I highly recommend these solicitors. Shaan's customer service is truly five-star.

May 16, 2025
Unprompted review
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Reply from Barnes and Partners

Thank you so much for your kind review and for returning to us for a second time. We are thrilled to hear that both Ozlem and Shaan were able to support you so effectively once again.

It means a great deal to us that you found their service helpful and responsive — we strive to make the process as smooth and stress-free as possible, and it is lovely to know this was your experience. Your five-star feedback for Shaan’s customer service is very much appreciated and will certainly be passed on to him.

Thank you for your continued trust and recommendation — it really does mean a lot.

Kindest regards,
The Barnes and Partners Team

Rated 5 out of 5 stars

Proactive and efficient

This is the second time going back to Lauren and Ross at Barnes and Partners - we used them 4 years ago for our house sale and purchase and were so impressed we’ve used them again. Their attention to detail, professionalism and proactive approach is beyond impressive - I’ve never had to chase them for an update as they work in such an efficient and timely manner. I’ve recommended them to friends on a number of occasions and will be sure to use them for any future sale or purchases. A delight to work with as they make a typically stressful situation very seamless and streamlined.

May 6, 2025
Unprompted review
Barnes and Partners logo

Reply from Barnes and Partners

Thank you so much for taking the time to share such a thoughtful and generous review.

We are truly delighted that you chose to return to Lauren and Ross after your positive experience four years ago — it is always a pleasure to welcome back returning clients. Your kind words about their professionalism, attention to detail, and proactive approach are very much appreciated and will mean a great deal to them both.

It is particularly rewarding to hear that their efficient and seamless handling of the process helped to take the stress out of what can often be a demanding time. That is exactly what we strive for, and your feedback is a wonderful endorsement of that aim.

Thank you also for your continued recommendations — your trust and support genuinely mean a great deal to us.

Kindest regards,
The Barnes and Partners Team

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