Barnes and Partners Reviews 

520
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly approach, making interactions pleasant and productive. Reviewers frequently highlight the exceptional customer service, noting the personalized, understanding, and supportive approach provided throughout their journey. The service provided is often described as excellent, with consumers appreciating the efficiency and ease that made their overall experience seamless. People are particularly impressed with the prompt communication and quick response times, which ensured clarity and significantly reduced stress during complex processes. Many felt well looked after, with the team dedicated to getting things done efficiently.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism, efficiency, and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and efficiency of the... See more

Response time

Users describe positive interactions with response times, consistently highlighting clear, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a great experience buying our home through Barnes Kingsnorth Estate Agents. After months of searching, the first property we viewed with them was the perfect one. Sarah guided us through the... See more

Rated 5 out of 5 stars

Lauren and Ross certainly made our moving home a lot less stressful than it could have been. They were very professional in the selling and buying of our properties. We needed a lot of help and they w... See more

Rated 5 out of 5 stars

Zohaib Shahid and his assistant Ezgi were both super efficient in handling the purchase of our first property and were always able to support us with our queries well. We are were able to communicate... See more

Rated 5 out of 5 stars

I'm very happy with services provided by Robert Dawson from Barner and Partners. Very professional and quick answering any questions I had regarding selling my old home and purchasing new one. Not the... See more


Company details


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4.9

Excellent

TrustScore 5 out of 5

520 reviews

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4.9

All reviews

(520)

98 reviews in the last 12 months

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Rated 5 out of 5 stars

Faultless! Thank you!

Lauren and Ross are very Professional and their Response time is excellent. Helping every step of the way with clear instruction and patience. Highly Recommend Barnes & Partners! Thank you guys, Great Work!

May 2, 2025
Unprompted review
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Reply from Barnes and Partners

Thank you so much for your kind words and glowing feedback.

We are so pleased to hear that Lauren and Ross were able to support you with professionalism, clarity, and efficiency throughout. They always aim to guide clients through the process with care and patience, so it is wonderful to know this was your experience.

Your recommendation means a great deal to us — thank you once again for choosing Barnes & Partners, and for taking the time to share your comments.

Kindest regards,
The Barnes and Partners Team

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Rated 5 out of 5 stars

Top class solicitors

I can not recommend Lauren Layton or Ross Layton from Barnes & Partners Enfield enough!!!
Seriously I know people write reviews light heartedly from a great experience, but these 2 people were amazing, they replied to my emails or calls immediately and their work is superfast.
My sale was very complicated and they both dealt with everything from start to finish taking all the stress away from me.
I have dealt with solicitors for the last 9 years and they are like no other.
I have recommended them to everyone i know..
They also have great empathy which makes a massive difference, your not just another client or number.
Honestly guys you won't be disappointed..
Thank you so so much Lauren & Ross, I am truly forever grateful 🙏..
A*****

April 28, 2025
Unprompted review
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Reply from Barnes and Partners

hank you so much for such a heartfelt and enthusiastic review.

We are absolutely thrilled to hear that Lauren and Ross were able to support you so effectively throughout what sounds like a particularly complex transaction. Their dedication to swift communication, empathy, and attention to detail are qualities we are incredibly proud of, and your kind words reflect exactly the experience they strive to deliver for every client.

It means a great deal to us that you felt truly looked after — not just as a client, but as an individual. That is what we aim for at Barnes & Partners, and it is lovely to know that this made such a positive difference to your journey.

Your recommendation and continued trust are deeply appreciated, and we are so pleased to have been able to help. Thank you again for your generous words.

Kindest regards,
The Barnes and Partners Team

Rated 5 out of 5 stars

Zohaib demonstrated exceptional…

Zohaib demonstrated exceptional customer service skills while assisting. His polite and professional approach created a positive and stress-free experience. He efficiently handled all the necessary procedures and provided clear, concise explanations throughout. His expertise and helpfulness are greatly appreciated.
Most importantly, he's too quick with his work.

Highly recommended

May 1, 2025
Unprompted review
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Reply from Barnes and Partners

Thank you for your wonderful review and for recognising Zohaib’s outstanding service.

We are so pleased to hear that his polite, professional, and efficient approach made your experience a positive and stress-free one. His ability to handle matters swiftly while still providing clear and helpful guidance is something many of our clients value — and your kind words reflect that perfectly.

We are also delighted to share that Zohaib’s continued excellence and commitment to client care have recently led to his appointment as a Partner at Barnes & Partners — a well-earned recognition of the high standard of service you experienced first-hand.

Thank you once again for your recommendation and support. It means a great deal to us all.

Kindest regards,
The Barnes and Partners Team

Rated 4 out of 5 stars

Customer satisfaction

As a first time customer, staff were all very helpful and courteous. We were kept updated with proceeding.Everything was done quickly and efficiently.

April 29, 2025
Unprompted review
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Reply from Barnes and Partners

Thank you for taking the time to leave such a lovely review. We are so pleased to hear that, as a first-time client, you found our team helpful, courteous, and efficient throughout the process.

It is always our aim to keep clients well-informed and to handle matters promptly, so we are delighted that this was your experience.

If there is anything you feel we could have done to make the service even better, we would genuinely love to hear your thoughts — we are always looking to improve wherever we can.

Thank you once again for choosing Barnes & Partners.

Kindest regards,
The Barnes and Partners Team

Rated 5 out of 5 stars

Zeynep our solicitor was helpful…

Zeynep our solicitor was helpful approachable and knowledgeable for the sale and purchase of our properties.
I would say the company Barnes and Partners were professional and gave a clear and transparent approach.

August 2, 2024
Unprompted review
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Reply from Barnes and Partners

Thank you for your kind review and for sharing your experience with us.

We are so pleased to hear that Zeynep was helpful, approachable, and knowledgeable throughout your sale and purchase — qualities we know are especially important during what can be a busy and sometimes stressful process.

It is also lovely to hear that you found our firm to be clear, transparent, and professional. That is exactly the standard we strive to deliver, and your feedback is very much appreciated.

Thank you again for choosing Barnes & Partners.

Kindest regards,
The Barnes and Partners Team

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Rated 5 out of 5 stars

Lauren and her team made this an…

Lauren and her team made this an understandable and successful undertaking. They helped me understand the whole process and were patient and professional throughout.

March 28, 2025
Unprompted review
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Reply from Barnes and Partners

Thank you so much for your kind feedback.

We are delighted to hear that Lauren and her team were able to guide you clearly and professionally through the process. Buying or selling property can often feel overwhelming, so it is wonderful to know that they made things understandable and supported you every step of the way.

Your comments about their patience and professionalism are very much appreciated, and we will be sure to pass them on.

Thank you again for choosing Barnes & Partners.

Kindest regards,
The Barnes and Partners Team

Rated 5 out of 5 stars

Daniel at the Sutton store was superb!

Daniel at the Sutton store was excellent in helping me locate some chairs which l was trying to track down. He signposted me to their East Grinstead store who had stock. His customer service including following up to check l was happy with the chairs was outstanding. Thank you!!!

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

They work very good .

They work very good .
The staff all the time very good helping to me.

April 3, 2025
Unprompted review
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Reply from Barnes and Partners

Thank you for your kind words and for taking the time to leave a review.

We are so pleased to hear that you found our team helpful and supportive throughout. Providing a friendly and reliable service is very important to us, and we are glad to know that was your experience.

Thank you again for choosing Barnes & Partners — it was a pleasure to assist you.

Kindest regards,
The Barnes and Partners Team

Rated 5 out of 5 stars

Great Solicitors

From start to finish of buying my property, Zohaib and Ezgi were extremely helpful and efficient. Every minute detail and any issues were addressed immediately, and all our questions were answered promptly. I would highly recommend Zohaib and his team, and I look forward to using their services again in the future!

April 1, 2025
Unprompted review
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Reply from Barnes and Partners

Thank you so much for your kind words and for taking the time to share your experience.

We are delighted to hear that Zohaib and Ezgi provided such helpful, efficient, and responsive support throughout your property purchase. Addressing every detail and query promptly is exactly the standard we aim for, and it is wonderful to know that this made a positive difference for you.

Your recommendation means a great deal to us, and we would be absolutely delighted to assist you again in the future.

Kindest regards,
The Barnes and Partners Team

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Rated 5 out of 5 stars

Excellent Solicitors

Excellent Solicitors
Zohaib and Ezgi were truly excellent solicitors, extremely diligent and responsive on all of my various requests during the process of buying my first home. We definently wouldn't have made the Stamp Duty deadline without their help and for that I am extremely grateful for all their support!

March 28, 2025
Unprompted review
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Reply from Barnes and Partners

Thank you so much for your fantastic review.

We are thrilled to hear that Zohaib and Ezgi were able to support you so diligently during your first home purchase. Beating the Stamp Duty deadline can be a challenge, and we are delighted that their responsiveness and attention to detail helped you achieve it.

Your kind words and appreciation mean a great deal to the team — we are so pleased to have played a part in such an important milestone.

Thank you again for choosing Barnes & Partners, and we wish you every happiness in your new home.

Kindest regards,
The Barnes and Partners Team

Rated 5 out of 5 stars

Excellent Service

Thanks to Ross and Lauren our home sale was kept on track and we were kept informed throughout the process.

Professional service.
Kept informed.
Provided simple to understand guidance.

March 28, 2025
Unprompted review
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Reply from Barnes and Partners

Thank you for taking the time to leave such a positive review.

We are so pleased to hear that Ross and Lauren were able to keep everything on track and provide you with clear, straightforward guidance throughout your home sale. Delivering a professional and communicative service is exactly what we aim for, and it is great to know that this was your experience.

Thank you again for choosing Barnes & Partners — we really appreciate your feedback.

Kindest regards,
The Barnes and Partners Team

Rated 5 out of 5 stars

Excellent Solicitor's

I dealt with Zeynep and David with the purchase of our property. They were both excellent and supportive with any queries that we had. I would definitely and recommend and will be using them again if I am ever moving again.

Zeyned many thanks for all your help your are an asset to Barnes and Partners.

March 31, 2025
Unprompted review
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Reply from Barnes and Partners

Thank you so much for your kind words and for taking the time to share your experience.

We are delighted to hear that Zeynep and David were supportive and responsive throughout your property purchase. Buying a home can be a stressful process, and it is wonderful to know that they helped make it a smooth and positive experience for you.

Your personal thanks to Zeynep are especially appreciated — we absolutely agree that she is a real asset to the firm, and we will be sure to pass on your kind message.

Thank you again for your recommendation. We would be more than happy to assist you again in the future, should you ever decide to move.

Kindest regards,
The Barnes and Partners Team

Rated 5 out of 5 stars

After using Barnes and Partners for the…

After using Barnes and Partners for the process of my property sale, I highly recommend their services. Zeynep Erdogan dealt with all aspects of the sale, she was very helpful and professional throughout and kept me informed throughout the process. Great service.

March 31, 2025
Unprompted review
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Reply from Barnes and Partners

Thank you for your kind review and for choosing Barnes & Partners to assist with your property sale.

We are so pleased to hear that Zeynep provided you with a helpful, professional, and well-informed service throughout the process. Keeping our clients updated and supported at every stage is something we take great pride in, and it is lovely to know that this was your experience.

Thank you again for your recommendation — it means a great deal to us.

Kindest regards,
The Barnes and Partners Team

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Rated 5 out of 5 stars

Excellent service

Excellent service

Zohaib and Ezgi took on our job with incredibly late notice- 8 weeks until stamp duty change. They responded to the challenge with determination and care, and were incredibly responsive and patient with all of our questions. They gave good advice on a number of issues which arose along the way and we were able to complete on time. Would definitely recommend to other buyers!

March 28, 2025
Unprompted review
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Reply from Barnes and Partners

We are delighted to hear that Zohaib and Ezgi were able to rise to the challenge and support you so effectively, especially with such limited time before the stamp duty change. Their determination, responsiveness, and care are qualities we truly value, and it is great to know they helped you complete on time.

We really appreciate your recommendation and are so pleased we could assist you through what is often a very time-sensitive process.

Kindest regards,
The Barnes and Partners Team

Rated 5 out of 5 stars

I would like to thank and praise Ozlem…

I would like to thank and praise Ozlem Ahmed for her great work . She helped me sell my flat and then she guided us through the purchase of our house. Her and her team were patient , understanding, pro active and altogether made us feel we were in good hands. We would highly recommend her. I know we will next time we need some legal help.

March 28, 2025
Unprompted review
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Reply from Barnes and Partners

Thank you so much for your kind words and for taking the time to leave such a thoughtful review.

We are delighted to hear that Ozlem and her team were able to support you so effectively through both your sale and subsequent purchase. It is wonderful to know that their patience, understanding, and proactive approach helped you feel well looked after throughout the process.

Your recommendation means a great deal to us, and we are so pleased to hear that you would choose to return to us in the future.

Thank you once again for your trust and kind feedback.

Kindest regards,
The Barnes and Partners Team

Rated 5 out of 5 stars

Thank you Lauren & Ross

Lauren and Ross handled our sale and purchase brilliantly. At a time when solicitors were under pressure to complete before stamp duty increased, our exchange and completion happened over 2 days Responses to emails was quick and any questions were answered promptly, sometimes out of work hours. Would thoroughly recommend their services to anyone.

March 27, 2025
Unprompted review
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Reply from Barnes and Partners

Thank you very much for your kind and detailed review.

We are so pleased to hear that Lauren and Ross were able to guide you through your sale and purchase so smoothly, particularly during the very busy and time-pressured stamp duty period. Their commitment to timely communication — even outside of usual hours — is a reflection of how dedicated they are to their clients, and we are delighted that this made a difference for you.

Your recommendation is greatly appreciated, and we are so pleased to have been able to support you during such an important time.

Kindest regards,
The Barnes and Partners Team

Rated 5 out of 5 stars

Lauren did it AGAIN

Lauren did it AGAIN! There’s no one else we will ever use and I’ve recommend her to all my friends and family. Very thorough, reliable, genuine and VERY good at what she does. Responds to any query very quickly, always putting you at ease and always always treating you like a human not a number. Both Lauren and Ross were an absolute pleasure to deal with and were very professional. I can’t thank them enough for everything they have done! Anyone wondering who to use…. There is no one better! Always kept up to speed with where we were so never guessing or wondering adding to the stress. Thank you both again I’d rate you 10000000000 if I could

March 21, 2025
Unprompted review
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Reply from Barnes and Partners

Thank you so much for your incredibly kind and heartfelt review!

We are absolutely thrilled to hear that Lauren (yet again!) delivered the high level of service and support you’ve come to expect — and that both she and Ross made the experience such a positive one. Your words perfectly capture the care and professionalism they bring to every matter, and we know they will be truly touched by your feedback.

It means the world to us that you continue to recommend Lauren to friends and family — and we are so pleased that you always felt informed, reassured, and treated as a valued individual, not just another case.

We cannot thank you enough for your ongoing trust, your loyalty, and your wonderfully generous words.

Kindest regards,
The Barnes and Partners Team

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Rated 5 out of 5 stars

Ozlem was attentive and proactive to…

Ozlem was attentive and proactive to our needs and made the purchase of our home as smooth as possible. Would definitely recommend

March 28, 2025
Unprompted review
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Reply from Barnes and Partners

Thank you for your kind words and for taking the time to share your experience.

We are so pleased to hear that Ozlem's attentive and proactive approach helped make your home purchase a smooth and positive process. Supporting our clients every step of the way is exactly what we strive for, and it is lovely to know this came through in your experience.

We truly appreciate your recommendation and hope to assist you again in the future, should you ever need us.

Kindest regards,
The Barnes and Partners Team

Rated 5 out of 5 stars

Exceptional Conveyancing Service – Highly Recommend!



I had an excellent experience with Barnes and Partners for my recent property transaction. From start to finish, Zohaib and his assistant Ezgi provided outstanding service, making the entire process seamless and stress-free.

Zohaib’s professionalism, attention to detail, and expert legal knowledge gave me complete confidence in every step of the transaction. He was always available to answer my questions, explaining everything clearly and ensuring I fully understood my options. Ezgi was equally fantastic—efficient, responsive, and incredibly supportive throughout. Together, they made what can often be a complex and overwhelming process feel straightforward and well-managed.

I highly recommend Barnes and Partners to anyone in need of a reliable and efficient conveyancing service. Thank you, Zohaib and Ezgi, for your hard work and dedication!

March 28, 2025
Unprompted review
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Reply from Barnes and Partners

Thank you so much for your detailed and thoughtful review.

We are delighted to hear that your experience with Zohaib and Ezgi was such a positive one. Their professionalism, clarity, and attention to detail are qualities we greatly value, and it is wonderful to know that these made your transaction smooth and stress-free.

We are especially pleased that you felt supported and confident throughout the process — that is exactly the kind of service we aim to provide for every client.

Thank you again for your kind recommendation and for placing your trust in Barnes & Partners. It was a pleasure to assist you.

Kindest regards,
The Barnes and Partners Team

Rated 5 out of 5 stars

Purchasing my first home

Lauren and Ross were a pleasure to work with. Made the whole experience seamless. Quick to reply when I had a query and always kept me in the loop with any updates. Wouldn't hesitate to recommend to friends or family.

February 27, 2025
Unprompted review
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Reply from Barnes and Partners

Thank you for your kind review.

We are so pleased to hear that Lauren and Ross made the process seamless and that you felt well-informed and supported throughout. Their prompt communication and commitment to client care are things we are very proud of, and it is lovely to know this was reflected in your experience.

Your recommendation means a great deal to us — thank you once again for choosing Barnes & Partners.

Kindest regards,
The Barnes and Partners Team

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