Bathshop321 Reviews 3,679

Very happy with my purchase, arrived in perfect condition. Well packaged.

I honestly don't know why more people don't use the 2 in one toilet with sink in the top of the system.

Thanks for being a great supplier, prompt delivery and arrived safely and in good condition

We received the product promptly and it was as described, really happy with the service.

Excellent product. Looks good in situ. Delivered speedily. Would recommend.

Very easy to order fast delivery well packed so no damage
Quick to assembly as mostly put together and all good quality

Well it just goes to show with a little determination you can fit new sliding shower doors to the older system cubicle.

First class service after reporting a breakage the service responded with haste and sent a replacement quickly

A big shout out to Rebecca in the customer service team!
I bought a product from the business 3 years ago and a part has broken so i queried the warranty. She politely and efficiently pointed out my misunderstanding and advised it was out of warranty.
This is where my experience of customer services ends nowadays. BUT Rebecca:
1 provided a good spares source where i could look for the part myself
2 said she would reach out to the actual supplier to see if they had the part available for me and would let me know the outcome.
3 emailed me the next day to say that she had been in contact with the supplier and the part was available if i still wanted it. (I said yes please).

This is clearly customer service exceeding expectations - real support for an old customer.

What a nice and rare experience, thanks Rebecca.

Popped in on the off chance and was pleasantly surprised. Had just what we were looking for at a great price. Many thanks

Items arrived quickly, very good quality also and very competitively priced . Definitely using this company again

Great communications and willing to go the extra mile.

Very good supply, service and response

When we visited the store we got first class service. However when our guys collecting the bathroom furniture it wasn’t ready, although we had agreed on that morning. They were asked to remove items from the display! The bath purchased was “outside” and quarter full of water, which they emptied, and it was dirty with leaves in.

I was recommended this shop by family member
Rob at bathshop321 was great and helpful with products

Excellent shop with very nice staff especially Will

Got what I wanted great quality and a lot cheaper than where I had been looking previously

I bought a shower surround from this company and shower tray no grill for the shower tray waste and the wrong size shower surround
Company said it was a fitting error it was fitted by a reputable plummer who said he'd fitted as best he could on measuring the item against a e-mail sent by the company it was clearly a smaller size again they said it was a fitting error even sending videos and photos didn't help and still no grill which was also missing just not helpful at any point

Went to Bathshop 321 to buy a shower and came out with a toilet, taps and 2 bathroom mirrors. Cannot praise Will enough, he was super helpful and got the best price he could for everything. Would definitely shop there again.

Great attention to detail and attentiveness in service. Particular thanks to Will for going the extra mile to help me find what I needed! Top man!