I was a subscriber for a couple of years and enjoyed the beer very much - never had any problems. Sadly for health reasons I needed to cancel but the request was processed immediately by Santino Faill... See more
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Review summary
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Got the free crate of beer via a voucher, but realised I couldn't commit to full subscription. My first call to customer service was 11 mins on hold and then an immediate hang-up for some reason. I ra... See more
Excellent service as always with Beer 52, friendly and very helpful. Over the years I’ve thought of leaving and they keep me in by offering such great offers and service! Excellent company & customer... See more
To whom it may concern. I wanted to provide the following feedback today for Steven. A fantastic service. Steven was supportive, patient and genuinely cared about helping me. I couldn’t have asked for... See more
Company details
About Beer52
Written by the company
Beer52 is the UK's most popular craft beer club, based right in the historic heart of Edinburgh, where brewing has a long and rich tradition which we’re proud to be a part of.
Each month we send you out a carefully, curated case of the finest craft beers to enjoy - tailored to your tastes and sourced from the best independent microbreweries from around the world.
In a nutshell, we’ve made it our mission to build and foster a community of people who’re just as passionate about craft beer as we are, we’re committed to finding the world’s best craft beers and broadening your beer horizons with some unique and exciting flavour profiles, straight to your door!
You’ll get to enjoy a few extra goodies each month too! Come behind the scenes at the world’s most exciting breweries each month with your included issue of Ferment magazine, join us as we travel the world, navigating the exciting world of craft beer, with some snacks for good measure.
For more information, see our FAQs: https://www.beer52.com/faq
Or if you need to get in touch then please reach out to us via https://www.beer52.com/help
Winner of SIBA: Best Independent Beer Retailer of the Year 2016, Winner of Business of the Year 2016 at Startups.co.uk. Winner of Buchanan Awards: Overall Business of the Year 2016 and Growth Business of the Year 2016
Each month we send you out a carefully, curated case of the finest craft beers to enjoy - tailored to your tastes and sourced from the best independent microbreweries from around the world.
In a nutshell, we’ve made it our mission to build and foster a community of people who’re just as passionate about craft beer as we are, we’re committed to finding the world’s best craft beers and broadening your beer horizons with some unique and exciting flavour profiles, straight to your door!
You’ll get to enjoy a few extra goodies each month too! Come behind the scenes at the world’s most exciting breweries each month with your included issue of Ferment magazine, join us as we travel the world, navigating the exciting world of craft beer, with some snacks for good measure.
For more information, see our FAQs: https://www.beer52.com/faq
Or if you need to get in touch then please reach out to us via https://www.beer52.com/help
Winner of SIBA: Best Independent Beer Retailer of the Year 2016, Winner of Business of the Year 2016 at Startups.co.uk. Winner of Buchanan Awards: Overall Business of the Year 2016 and Growth Business of the Year 2016
Our Mission
Written by the company
Contact info
8 Melville Crescent, EH3 7JA, Edinburgh, United Kingdom
- 0131 285 2684
- www.beer52.com
4.5
Excellent
101K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 24 hours
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Excellent service as always with Beer…
Excellent service as always with Beer 52, friendly and very helpful. Over the years I’ve thought of leaving and they keep me in by offering such great offers and service! Excellent company & customer service! It’s true what they say- you get what you pay for!
July 17, 2026
Unprompted review
Drink for Sammy...
Spoke with Sammy who was a lovely lady and very helpful, she answered my questions striaght away and helped me arrange my account how I wanted.
It might be the beers talking, but Sammy is a solid 6 out of 5...
Cheers!
July 17, 2026
Unprompted review
Incredibly friendly man
Incredibly friendly man, a lovely conversation.
July 17, 2026
Unprompted review
Shall I, shant I
I was in two minds whether to end my subscription but Michaela did a great job of convincing me otherwise! Thanks to her I continue to get Beer52's excellent beers. Thanks Michaela
July 17, 2026
Unprompted review
Steven was great
Steven was very helpful and knowledgable - great customer service.
July 17, 2026
Unprompted review
steven was happy to help over the phone
steven was happy to help over the phone
sad to stop my subscription as the coffee was great.
July 17, 2026
Unprompted review
Excellent service and great quality
Excellent service and great quality! I had a very positive experience with Beer52. The ordering process was simple, delivery was quick, and the beers were well-packaged and in excellent condition. The selection is impressive, with a great variety of unique and high-quality beers and whiskey to try. Customer service was also friendly and helpful. I would definitely recommend Beer52 to anyone who enjoys discovering new craft beers. Great value and a fantastic overall experience!
July 3, 2026
Unprompted review
Was about to cancel my Whisky…
Was about to cancel my Whisky subscription. But after talking to a lovely, friendly lady , Ive been convinced to continue. She knew about the product, gave personnel experience and I enjoyed the chat !
July 17, 2026
Unprompted review
Quentin is great!
I spoke to Quentin, and what a bloke he is! Super friendly, patient and knowledgeable.
July 16, 2026
Unprompted review
Great customer service
July 17, 2026
Unprompted review
Mikhaila Powell
Mikhaila Powell, what can I say. I dont want to get into details but I can only summarize that in this day and age customer service delivered by yourself is unseen. Well done Mikhaila, you are second to none.
July 17, 2026
Unprompted review
Good Customer Service
I spoke with Samantha Brown who was very polite and helpful. I was pleased to experience good customer service, so sadly lacking in many companies these days.
July 17, 2026
Unprompted review
Spoke to Sam earlier today and she was…
Spoke to Sam earlier today and she was really helpful and knowledgeable
July 17, 2026
Unprompted review
Excellent products
Excellent products, quality delivery etc. And when I called up the team they were amazing. Friendly and helpful and resolved my query quickly and efficiently. Thanks
July 17, 2026
Unprompted review
To whom it may concern
To whom it may concern. I wanted to provide the following feedback today for Steven. A fantastic service. Steven was supportive, patient and genuinely cared about helping me. I couldn’t have asked for better assistance. Steven is a real asset to you guys!
July 17, 2026
Unprompted review
Very lovely lady helped me straight…
Very lovely lady helped me straight away!
July 17, 2026
Unprompted review
Great experience with the customer…
Great experience with the customer service team
July 17, 2026
Unprompted review
Good follow-up
Friendly manner of the sales person. Good explanation of additional offers. No hard sell
July 17, 2026
Unprompted review
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