Beko UK Reviews 

48,024
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 10,272 reviews, reviewers had a great experience with this company. Customers frequently praise the efficient, quiet performance of the appliances, highlighting that they are simple to operate, offer excellent energy ratings, and provide great overall value for money. Consumers also appreciate the attractive modern designs, spacious interiors, and the professional, courteous assistance provided by staff during delivery and setup. Some people were dissatisfied with product reliability, reporting unexpected motor failures, poor manufacturing quality, and parts breaking down much earlier than expected. Reviewers additionally noted frustrating delays with repair services, mentioning that engineers often lacked necessary parts and failed to resolve persistent faults promptly.

What people talk about most

Product

Clients share ambiguous opinions on product performance, with many reviewers praising the good value,... See more

Quality

Users describe positive interactions with quality, noting that appliances like refrigerators and dryers... See more

User experience

People report positive experiences with user experience, highlighting how efficient, quiet, and simple the... See more

Service

Reviewers mention ambiguous feedback about service, with many consumers praising quick delivery, prompt... See more

Staff

Reviewers highlight positive aspects of staff, noting that delivery and installation teams are friendly,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Beko Washer/Dryer has an efficient low temperature wash cycle which makes for a more economical wash load and cuts down on the wash cycle time. (Approx 40 mins). Also, plenty of choice of wash prog... See more

Rated 4 out of 5 stars

Retailer, local, prompt, delivered on the third day and installed, old fridge removed. Beko fridge working well, silent, glass shelves good for cleaning. although slightly larger than the old fridge i... See more

Rated 4 out of 5 stars

Fairly Quiet, Easy Programming. Not Difficult To Install And Use,The Small Plastic Plate On Bottom of Machine is Awkward to fit , Went in ok After looking on YouTube Which way it went.Should Really b... See more

Rated 5 out of 5 stars

Kenberne advised the Beko Fridge/Freezer is more suitable for us as our kitchen gets extremes of hot and cold as it is recommended for use in places of varyng temperatures. Our last Fridge/Freezer la... See more


Company details

  1. Wholesaler Household Appliances
  2. also in
  3. Appliance Store
  4. Electrical Appliance Wholesaler

Written by the company

With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.

Beko Home & Kitchen Appliances

Written by the company

UK’s number 1 best selling large home appliance brand
Appliances designed to make your life easier, Beko is UK’s number 1 best selling large home appliance brand.
30 Million Appliances
We’ve sold over 30 million appliances in the UK since 1990.
4.4 Out Of 5
The average score out of 5 our customers give our appliances.
Sustainability
At Beko we’re developing appliances that reduce energy consumption and waste and, in our factories we’re working to reduce our carbon footprint and increase recycling every year.

Contact info

4.2

Great

TrustScore 4 out of 5

48K reviews

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4.2

All reviews

(48,024)

10,092 reviews in the last 12 months

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Rated 1 out of 5 stars

Appalling company

Appalling company. With bone idle “technicians” washing machine broke on the 8th of October called for a repair as within 12 months from new. Was upsold some sort of care plan. “Technician” came on the 10th to identify problem told me he needed to order parts. Waited until the 23rd for him to come with the parts ordered to make the repair. Turned up was here 30 seconds where he told me the parts had broken in the back of the van and he would need to re order and reschedule the repair. Got an automated text to say he will come back on the 30th October to repair the machine. Not a cats chance in hell. Spoke to beko was passed from pillar to post, was told after 14 days if the machine is not repaired it would be replaced. Can’t get a straight answer out of anyone all liars. STAY WELL CLEAR OF ANYTHING BEKO. Shocking products and shocking customer service “technicians” or engineers or whatever they call themselves don’t have a clue, and that’s coming from myself a registered gas and ac ENGINEER!

October 23, 2026
Unprompted review
Rated 3 out of 5 stars

You get what you pay for

You get what you pay for. They are more affordable than other brands, and when it works, it works; however, my washer arrived defective. It wasn't noticeable at first, but it got worse after 1 week of use. They kept saying no to replacing the unit, but after 3 weeks of 'investigation' and ordering, they ended up just replacing the unit via the retailer. Their CS team is very friendly, but their SOP can use some improvement.

October 8, 2026
Rated 5 out of 5 stars

Problem resolved

I had a problem with my Beko washing machine and engineer visit was arranged very quickly. However Beko sent a video with advice which was helpful and my machine is now working normally for the moment.

October 22, 2026
Unprompted review
Rated 5 out of 5 stars

New frost free freezer

Used Halifax store to view product. Staff very helpful and ordering was easy. Delivery drivers assisted in positioning new freezer in garage and removing old freezer. Couldn't have been easier!

September 28, 2026
Rated 3 out of 5 stars

Lovely looking cooker works well…

Lovely looking cooker works well unfortunately the controls are a bit of a hit or miss the hob controls are fine but oven controls your not sure what temp yiu are on although it tells yiu 200 or 180 etc there is no arrow or similar to indicate where it is temperature indicator is very small hardly visible took me ages to even find it

September 28, 2026

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