Beko 

Terrible don't waste your money on their products as they brake straight after your warranty runs out and they won't Do anything about it. Seriously we pay a few hundred quid for an appliance we expect it to last not just one year but at least a few more. So annoyed right now!!!

Excellent brand!!

Bought a Beko silver XTC611W cooker on January 10th at Currys in Drumchapel. Recieved it a week later and fired it up to get rid of dust etc and bring it to life. Few days later went to use it to make dinner and the grill door was steaming up while the bottom oven was on. After 3 days of this happening me and my partner went to Currys only to be told they cant deal with it and they gave us a number for Beko So called Beko on friday 24th Jan and was told an engineer would be out in a weeks time to look at it.31st Jan engineer came out and replaced seal on oven. Didnt do anything to help still steamed up even after engineer left, so called Beko back up and once again was told it will take a week for an engineer to come out 😠. So week later 6th Feb no engineer is coming out and we are getting an exchange...funnily enough that will take a week too. This review may not be for the cooker but for Bekos customer service and how long it takes them to do something about the problem. Its unreal. As for the cooker I hope whenever i get my new one it works perfectly!

We purchased a Beko wtb741r2w washing machine. The door exploded on the first use which left a trail of broken glass projected across our kitchen/living room. We then had a bill for the £200 worth of clothes that were ruined.

Our replacement has just packed up after 13 months (coincidentally 1 month outside the warranty) - it is not a small fix either, the motor has died. It's not even worth considering repairing it as the cost is the price of a new machine.

I would urge anyone thinking of buying a Beko appliance to reconsider.

In summary these are cheaply built, dangerous pieces of kit that will not last. Spend the extra £20/£50 and get a decent brand.

I would also advise that I contacted Beko customer care trying to source the replacement part and they were not interested in providing any information because the warranty had expired.

I purchased a Beko gas residential commercial stove. It was running great the first year I had it. Baked beautifully and I was happy with the top range part too. In Oct. of 2019 the oven started acting up and would not hold the correct temperature and I could hear it constantly trying to light. I told them the issues and they sent my repair guy a new computer board twice and it still is not fixed then they said it was the electronic igniter and that it would be on back order till the end of Jan 2020. Now here it is almost two weeks into Feb 2020 and still waiting on the part and still no oven. I paid $2600.00 for this gas range thinking that it would be an excellent product but what a disappointment. The customer service people are very nice but seem very unorganized and like they don't communicate much between offices that need to have the proper info. This has really been irritating because the year before this I had a stove that lost the elements and was with out an oven then also right before the holidays so I decided to switch to gas range and with out an oven once again during the holidays. I feel like I got a poor product and would never buy this brand again.

I purchased my Biko fridge freezer model CRFP1790DA in may 2019 all was going we until Jan 2020 I noticed the freezer had started to defrost. At first I thought the door had been left open so just closed the door again and will check in the morning. When I checked he next day the freezer was now half defrosted and I knew we had a problem. I called Beko as the item was still in warranty and they sent an engineer out 2 days later. At this time my fridge was still working 100% and the freezer at 30%, the engineer arrived on Thursday and changed the electronics and told me that would fix the issue but ring back the next day Friday if the problems persisted. The next morning I check the freezer and the remaining Food had finally defrosted and now my fridge section had failed so I’ve now lost everything in the fridge and freezer. Called Beko back and they were not very helpful and told me that they couldn’t get an engineer out until Monday between 08:00 16:00 to be honest the support from Beko was sub standard and they didn’t offer any support when I asked about my fridge and freezer contents and compensation after the Beko engineer has clearly caused a 100% failure.
I have since stopped talking directly with Beko as I’m stressed by the whole situation and there shocking lack of understanding how this affects a family with young children. I’m now dealing with AO who I purchased the item from and they have been very helpful.

I will update this review once the Beko engineer turns up Monday and how Beko plan to settle my compensation.

JUNK! Bought a BEKO tall fridge TL577APW and two months outside the guarantee the door fell off. Ordered a new bottom hinge with a small plastic washer from their parts company 4ourhouse and charged £4.69 for the washer worth less than a 1p. Six months on the door fell off again, this time the bottom of the door has totally disintegrated around the hinge area. Will never buy a BEKO product again, DREADFUL!!!

We purchased a Beko DHX83420 tumble dryer a month ago after reading good reviews of it. We must be unlucky, because we find that half a load from a 7kg washing machine, spun at 1400 rpm, does not dry on one attempt. Sometimes it takes 3 or 4 goes through the dryer to get items cupboard dry.
Larger items (e.g. superking sized quilt) get coiled up on themselves and don't dry properly unless they're taken out & untangled, we haven't found a way round this yet. The instruction leaflet suggests adding a similar sized item, but that would overload the dryer so isn't really a sensible suggestion,
I queried customer support, thinking we're doing something wrong. Two weeks & multiple emails later I still haven't had an answer to the above question because they can't answer without the serial number of your appliance, despite knowing the model number.
Our first, and probably last, Beko appliance. It seems you do get what you pay for.

we have bought a Beko tall freezer FFG1545W which is a frost free freezer for outdoor buildings like garages stating up to -15 degrees. We have ours in the garage and are now on our 3rd unit having sent back the previous 2 back to AO.com as there was so much condensation on the sides, door front and top of freezer so much so that you could write your name in it and it was running down causing puddles on the floor. 2 engineers, a different one on each visit/inspection to check the freezer and both said there was a fault in manufacture which looked like there was an issue with the insulation inside the unit. The 3rd freezer has been put in another more sheltered area of the garage to see if it was the position next to 2 walls, side and back. It is now standing next to 1 wall at the back and the condensation is still the same. Condensation showed the day it was turned on for all 3 units and only dries out when we wipe it down and it is warmer in the daytime. Each morning it is there and during the 3 months of this issue it has only been -1 degree for 1 night. AO.com have been brilliant and sorted the engineer straight away. Full marks to them. So although good on price - not fit for purpose.

Bought a Beko dishwasher sept 2018, broken inside of 3 months. The replacement dishwasher they sent has now just broken too and apparently is out of warranty! Will never buy a Beko product again.

Just bought a direct replacement Beko freezer ,or nearest one we could find to our old Beko freezer which we had ,probably 10 years or so .
The new one is really poor design , display is hidden by lip on top of door, that unless you are standing right next to it , and are tall enough you cannot see if the warning lamp is on (very poor design)
the old one had little windows in door so that you could see operating condition , this new one hasn't got a light to say its on , so could be switched off at socket and you wouldn't know , so much for progress? ModeL we have just bought is FFG1545W

Could also do with door handle or lip for hand opening half way down side possibly, l had to change door opening from left to right , there was some sort of tape or suchlike over the screw holes so l had a real hard job clearing obstruction so that l could get screw to engage with thread in freezer , and l am a toolmaker of 40 years and l had trouble but l knew how to get around the problem , so anyone not engineering minded would have struggled with what should have been an easy job.
Never came with a shallow tray for inside of freezer compartment, lips are there to insert a tray and all promotional pictures of unit show a tray of some sort admittedly not in the top slots but lower down inside one of the tray\baskets.

Appaling customer service. Would not buy anything ever again from this brand. Waiting for over 2 months now to have issue sorted with the washing machine we ordered at the end of October. An engineer came twice with the wrong parts not being able to sort out the issue. Phone calls take forever to get through. Complaint filed but no one cares, no follow up, no communication. Still waiting. I do not understand how in this day and age a company who treats their customers like this still operates. Disgraceful.

BEKO washing machine.
Takes hours to wash at a 40* wash. 30* wash takes 29 mins but doesn’t clean the clothes.
Takes me all day to do my washings. Dreadful.

We have for about three years a beco washing machine and a dishwasher and a condenser tumble dryer these are the best machines we have ever bought highly recommend these machines. We have had all sorts of makes but these machines are truly the best we have ever had I know it sounds to good to be true but they are think I might try a fridge next

Bought dishwasher that after one wash does not work anymore. Try customer service few times 1hour each time and wasn’t able to get through.

I purchased a beko fridge freezer from Currys last year , from the off the Freezer rattled , they have sent out an engineer and replaced the fan motor about 6 times and still not repaired it ,He advised contact customer services as he couldn't repair it , Its that noisy you cant hear yourself think when the fan starts up . contacted Beko customer service , not interested , just want to bill me for coming out again , saying no longer cover after 1 year although registered for a 2 year warranty , still fighting them , DONT BUY BEKO CUSTOMER SERVICE IS SHOCKINGLY BAD.

Appalling. We bought one of their more expensive washer dryers. Appliance died after 19 months. Spent over 5 hrs on hold to their customer service line listening to to the same ridiculous song on constant loop. The motor had blown so it was still covered by warranty but they did nothing. We were asked to email a proof of purchase to customer service at support.Beko etc which we did. Emails ignored, no feedback on progress, more phone calls, more wasted time. Latest is that they will do nothing. Shoddy products, terrible customer service. Don’t go near.

It looks like I'm joining a very long list of disgruntled Beko appliance customers.
Well, bought Beko washing machine and separate tumble dryer in August 2018, noticed yesterday that the DRO (digital readout) for the timer on the dryer was faulty, two digits are not fully working, model number DHR73431W.
Contacted Beko customer service, waste of time, although the product warranty has expired by some 4 months, the life expectancy of the DRO should be for many years. It's the last Beko product I'll buy.
Tom Monaghan, Wirral

2 year old fridge bust! Call centre issues a reference number to fix but doesn’t activate the number. Christmas and New Years without a fridge. Product does not fit Australian standards. Company poor customer service

Beko induction job lasted 18months band the washin machine lasted 2years. Could be fixed but the part is £160 and the machine has been discontinued.so I’d rather buy a different make. Really disappointed and the customer service was terrible. I’d never buy or recommend beko to anyone!