Niccole was so great helping me with getting my new car insurance coverage. She’s very personable and will do, and did, everything in her power to optimize my coverage and also lower my cost. She knoc... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have nothing but good things to say about my experience. This was my first time calling and it was absolutely refreshing to speak with Heavenly. She was very pleasant, professional, and knowledgeab... See more
Our representative Keith Mccloud was amazing at getting a great and reasonable insurance policy with a great company! We are very happy with his service and our results. Thanks so much Keith!
Brien O'Brien was extremely helpful especially when my toddler decided to delete a vehicle off my policy. Conveniently my renewal was coming up and he went ahead and shopped around to get me a lower r... See more
Company replied
Company details
- #88 of 248 best companies in Business to Business Service
- #33 of 343 best companies in Software Company
Written by the company
BenefitHub is the leading cloud-based marketplace and platform for discounts & perks and is fully customisable to meet the unique needs of organisations. Trusted by five of the top ten largest employers in the US, BenefitHub is deployed across more than 15,000 client organisations globally, serving over 14 million members. Through BenefitHub, members gain exclusive access to a diverse range of discounts, benefits, and perks, including millions of discounted event tickets, local deals and restaurant offerings. The marketplace includes over 300,000 vendor partnerships who enjoy privileged access to, and who connect with, our exclusive network of millions of engaged members.
Contact info
United States
- customercare@benefithub.com
- www.benefithub.com
4.7
Excellent
778 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
FUN + Convenient, Keshia Frazier makes it easy
A simple call was made, after selecting English or Spanish, they immediately picked up. Once I was transferred over to Keshia I forgot I was doing insurance paperwork, and instead it felt like I was speaking with a good friend from the past. I was left with a smile and will save almost $2000 a year with the new buddle!
June 8, 2026
Unprompted review
Quick and easy to make my way through…
Quick and easy to make my way through the login process and get the issues resolved.
June 8, 2026
Alisha was fantastic
Alisha was fantastic! She was able to help me fairly quickly, got me a great deal on my car insurance. Got my quote and new policy all within 45 minutes.
Thank you!
June 8, 2026
Unprompted review
This morning I worked with Patricia…
This morning I worked with Patricia Dewitz, we were all set with a new policy, when we encountered some discrepancy and she went above and beyond to get everything situated and get me back on track, to say that she is amazing at her job would be an understatement. Thank you soo much for being patient and getting down to the root of the issue and helping me get insured!!!!
June 8, 2026
Unprompted review
Brien O'Brien extremely helpful.
Brien O'Brien was very helpful in getting my Progressive payment lowered. Also very pleasant to work with.
June 8, 2026
Nicci is a Superstar
Nicci is amazing always upbeat and saved me $175 per month. She's a Superstar 😍
June 8, 2026
Unprompted review
Avrill Herbert
Avrill Herbert was extremely helpful in finding the right auto insurance coverage for my vehicles. She took the time to understand my needs, explained my options clearly, and helped me find a policy with great coverage at a competitive price.
Throughout the process, Avrill was professional, knowledgeable, responsive, and easy to work with. She answered all my questions and made the experience simple and stress-free.
Thank you for your help!
June 3, 2026
Unprompted review
Rashaad M was extremely attentive and…
Rashaad M was extremely attentive and helpful in helping me find better coverage for my vehicle.
June 8, 2026
Unprompted review
Brien was super helpful in helping me…
Brien was super helpful in helping me shop around as my insurance is up for renewal. He also went above and beyond and talked to me about some general questions I had about insurance rates. I feel good knowing I have the best rates going forward
June 8, 2026
Unprompted review
Thanks Amy!
Amy helped lower my insurance cost by a third during a phone call. She took the time to understand my current coverage, answered my questions and found me the same coverage at a much better price. Thanks again for your help!
June 8, 2026
Unprompted review
Finding a new auto insurance can be…
Finding a new auto insurance can be hectic but Keshia made it easy. No pressure at all on auto insurance and helped me with every question I had.
June 8, 2026
Unprompted review
Amy Ackerman
Amy Ackerman, has been the sweetest person I’ve ever been assisted by. Really helpful and patient! Get her promoted 💸💸
June 5, 2026
Unprompted review
Excellent!
Brien O'Brien provided excellent guidance and service in obtaining our policy. He was kind and knowledgeable ,which made for a wonderful and easy experience. Thank you!
June 6, 2026
Unprompted review
Yessenia was extremely patient and did…
Yessenia was extremely patient and did everything she could to help! Wish there were more people like her in customer service! Thank you so much!
June 6, 2026
Unprompted review
Brien O'Brien - MVP of Insurance Renewals
Brien made the entire process seamless and saved me thousands on my insurance. 10/10 would recommend
June 5, 2026
Excellent help
Nicci was wonderful and easy to talk to, helping me cut my car insurance cost in half!
June 5, 2026
Unprompted review
Niccole 10/10
My meeting with Niccole was very insightful and no questions were left unanswered. The willingness to help was also a blessing.
June 5, 2026
Unprompted review
Hassle free
Hassle free ! Was able to switch auto insurance quickly and effectively. The agent was very helpful and patient.
June 5, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.