Niccole was so great helping me with getting my new car insurance coverage. She’s very personable and will do, and did, everything in her power to optimize my coverage and also lower my cost. She knoc... See more
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I have nothing but good things to say about my experience. This was my first time calling and it was absolutely refreshing to speak with Heavenly. She was very pleasant, professional, and knowledgeab... See more
Our representative Keith Mccloud was amazing at getting a great and reasonable insurance policy with a great company! We are very happy with his service and our results. Thanks so much Keith!
Brien O'Brien was extremely helpful especially when my toddler decided to delete a vehicle off my policy. Conveniently my renewal was coming up and he went ahead and shopped around to get me a lower r... See more
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Company details
- #88 of 248 best companies in Business to Business Service
- #33 of 343 best companies in Software Company
Written by the company
BenefitHub is the leading cloud-based marketplace and platform for discounts & perks and is fully customisable to meet the unique needs of organisations. Trusted by five of the top ten largest employers in the US, BenefitHub is deployed across more than 15,000 client organisations globally, serving over 14 million members. Through BenefitHub, members gain exclusive access to a diverse range of discounts, benefits, and perks, including millions of discounted event tickets, local deals and restaurant offerings. The marketplace includes over 300,000 vendor partnerships who enjoy privileged access to, and who connect with, our exclusive network of millions of engaged members.
Contact info
United States
- customercare@benefithub.com
- www.benefithub.com
4.7
Excellent
778 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Brien was amazing
Brien was amazing, super helpful and resolved all my issues in one call. He also saved me a boatload of money, I am very happy with my service.
February 27, 2026
Stealing from those with less
As a single mother I wanted to treat myself to a rare opportunity to see the Alvin Ailey Dancers that are coming to Dallas, Tx. I went online to Benefithub.com to purchase 1 ticket. When I went to purchase the ticket it told me twice that line items don't match. I checked the order over twice, it only stated that one item was being purchased for a total of about $395. An error occurred twice state line items don’t match. I checked the order over twice and it indicated BOTH TIMES that one ticket was being purchased but when it did go through it charged me for two tickets totaling almost $860.00. I called Benefithub that day and spoke with Oliver who immediately questioned my integrity and said they had to see if I was telling the truth. Mind you, the two tickets are in two totally different parts of the opera house, which in itself makes no sense. Then I demanded a supervisor who then was Chad. Chad rudely began to speak over me and talk down to me which I truly believe was racially driven and promised he'd call me back in 30 minutes. Chad lied and never called back. In the mean time I called Trey Sykes and Chris Frystock in Pennsylvannia, who were listed as leaders in the organization to get resolution. Neither of them called back either. I then finally called Chad back and he smugly told me that they could not refund the ticket because it was my fault.
February 23, 2026
Unprompted review
Reply from BenefitHub
We're really sorry to hear you had this poor experience. These people don't work at BenefitHub so it must have been with one of our ticket merchants on our platform. Please may you provide some more information / contact customercare@benefithub.com so we can get to the bottom of this for you. Thanks a lot
Fantastic experience
Brien is an excellent benefit advisor. He helped us tremendously with everything we needed. He went above and beyond to ensure we had what we needed. We will be happy to keep doing business with him.
February 20, 2026
Reply from BenefitHub
Great to hear! Thanks for sharing your feedback.
Brian was very friendly and proactive…
Brian was very friendly and proactive in reaching out and getting me the best insurance deal possible. Everything was very smooth and as effortless as possible! Very impressed!
February 19, 2026
Reply from BenefitHub
Thank you for taking the time to share your feedback!
Brien O'Brien is the man!
Brien O'Brien was extremely helpful especially when my toddler decided to delete a vehicle off my policy. Conveniently my renewal was coming up and he went ahead and shopped around to get me a lower rate on my car insurance without being asked. All I wanted was my car added back onto my origional policy. In my opinion he went above and beyond for me amd saved me money, which is always a good thing. It was a hectic email conversation that turned into a very easy and friendly 15 minute phone conversation.
February 18, 2026
Reply from BenefitHub
Thank you for taking the time to share your feedback, Jessica! We'll be sure to pass it along to Brien.
Brien O'Brien helped me save half my…
Brien O'Brien helped me save half my car insurance bill quickly.
February 18, 2026
Reply from BenefitHub
Thank you for taking the time to share your feedback!
Bought tickets on this service
Bought tickets on this service. Checked in with them a couple times about the delivery of my tickets and they said they were working on it. Then, only a couple hours before the event do I receive a phone call saying they can’t fulfill my order, and they can’t find any other tickets as it is now sold out. Sure they gave a refund, but now I’m out the travel and hotel cost. This service is not reliable.
February 14, 2026
Unprompted review
Meagan was very helpful and patience…
Meagan was very helpful and patience and answered all my questions . She is very nice and found me a decent rate. Thank you Meagan for your help!
February 13, 2026
Reply from BenefitHub
Thank you for the feedback, Tuwanda!
Meagan was so patient with me and let…
Meagan was so patient with me and let me take the time I needed to make an informed decision. I never felt rushed, and always felt that I could reach out to her with any questions I had.
February 12, 2026
Reply from BenefitHub
Thank you for sharing, Anthony! We'll be sure to pass it along to Meagan.
Brien O'Brien was an amazing help and…
Brien O'Brien was an amazing help and got me through the process so quickly. He was very kinda and personable and helped me save money and so much time, thank you so much!
February 11, 2026
Reply from BenefitHub
Thank you for sharing, Leo! We'll be sure to pass it along to Brien.
Proactive
Our insurance went up $300 but our Benefitshub rep called me before it went into effect, and got me the same coverage for the old price. He called me; I didn't even have to remember to call him. Excellent
February 10, 2026
Reply from BenefitHub
Thank you for the feedback, Shane!
Reply from BenefitHub
Thank you for sharing, Laurie! We'll be sure to pass it along to Brien.
Ben was great work to get us a better…
Ben was great work to get us a better price on auto insurance. Saves $50 a month.
February 9, 2026
Reply from BenefitHub
Thank you for sharing, Garry!
Brien (your representative) was most…
Brien (your representative) was most helpful! Always courteous and professional!
February 9, 2026
Reply from BenefitHub
Thank you for the feedback, Linda! We'll be sure to pass it along to Brien.
Very interpersonal and straightforward
Very interpersonal and straightforward. Pleasant consumer service.
February 4, 2026
Reply from BenefitHub
Thank you for the feedback, Pierre!
Money savings on car insurance
Your rep called me to offer me money savings on my car insurance policy. It was a very easy process. Brien was fantastic!
February 3, 2026
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