Salesman had great knowledge about the mattress types and explained everything to us before leaving us to wander round the shop trying out different ones for ourselves. He was then on hand to answer f... See more
Location
Switch locationUnit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF Ayr, Ayrshire, GB
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See what reviewers are saying
Great service from start to finish. Very professional people. Always kept informed about status of our order. Delivered on time. Would thoroughly recommend Bensons.
Bensons for Beds did everything exactly as was agreed. In store, to delivery was great. Cannot fault the service and would highly recommend as your first place to look. Flawless service from them... See more
The assistant, Jocelyn, was welcoming and attentive, going out of her way to help. She organised the sale, delivery and build-up such that everything was smooth and hassle-free. We would be happy to d... See more
Company replied
Company details
About Bensons For Beds - Ayr
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF, Ayr, Ayrshire, United Kingdom
- 1292618293
4.8
Excellent
572 reviews
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Reply from Bensons For Beds - Ayr
Thank you for your kind words! We are so pleased to hear that our team member was very knowledgeable and helpful. We truly appreciate your positive feedback!
Team Bensons
Excellent from start to finish
September 11, 2026
Reply from Bensons For Beds - Ayr
We are so pleased to hear that your experience with us was excellent from beginning to end. Thank you for sharing your positive feedback!
Team Bensons
Reply from Bensons For Beds - Ayr
Thank you for your wonderful review! We're so pleased to hear that our staff were polite, friendly, and helpful without being pushy. We truly appreciate your kind feedback.
Team Bensons
Very helpful and knowledgable staff
September 2, 2026
Reply from Bensons For Beds - Ayr
Thank you for your wonderful feedback! We are so pleased to hear that our team was helpful and knowledgeable. We truly appreciate your kind words and positive review.
Team Bensons
Very helpful staff that was able to…
Very helpful staff that was able to meet our requirements
August 30, 2026
Reply from Bensons For Beds - Ayr
Thank you for your kind words! We're thrilled to hear that our staff was able to assist you and meet your needs. Your satisfaction is our top priority, and we look forward to serving you again soon!
Hip Hop child’s single bed
Jocelyn helped me choose a single bed for a 5 year old. She made it so much easier for me to decide as she explained the difference between the beds/mattresses I was looking at. There was no pressure to buy but her knowledge helped me find the right bed/ mattress combination. I would certainly recommend Bensons Ayr, straightforward from start to finish. A great store, I would have no hesitation in returning.
August 27, 2026
Reply from Bensons For Beds - Ayr
Thank you for your wonderful review! We're thrilled to hear that Jocelyn made your shopping experience enjoyable and informative. Your recommendation means a lot to us, and we look forward to welcoming you back to Bensons Ayr anytime you need assistance. Happy sleeping!
Fantastic service
The service I received from Bensons for beds was great from John in the Ayr branch to fast delivery one week from ordering to delivery time slot. Would totally recommend
August 26, 2026
Unprompted review
Reply from Bensons For Beds - Ayr
Thank you for the great review Allison! We're glad you had a positive experience at our Ayr branch and that delivery was quick and convenient. We appreciate your recommendation,
Megan | Customer Care Specialist
Store staff (Eric) very patient &…
Store staff (Eric) very patient & helpful when I said what I needed from a bed. No problem when I needed to change delivery date.
Kept informed re delivery.
Delivery bang on time, courteous men had bed up & packing cleared in record time. Took time to go through info re using storage etc.
August 24, 2026
Reply from Bensons For Beds - Ayr
Thank you for your wonderful review! We're thrilled to hear that Eric provided you with such great service and that your delivery experience was smooth. Our team is dedicated to ensuring our customers are well taken care of. We appreciate your feedback and hope you enjoy your new bed!
Fabulous Service
The sales lady who assisted us in choosing our mattress was extremely knowledgeable and helpful. Everything about the mattress options was clearly explained. Information provided about insurance and delivery was clear.
August 4, 2026
Reply from Bensons For Beds - Ayr
We're so pleased to hear that our sales team was extremely knowledgeable and helpful in assisting you with your mattress choice. It's wonderful that all the options, insurance, and delivery information were clearly explained.
Team Bensons
Quick and easy for professionals.
The men who were delivering and assembling my new bed were very friendly and professional. They had built the bed in no time at all.
August 25, 2026
Unprompted review
Reply from Bensons For Beds - Ayr
We're so pleased to hear that our delivery and assembly team was friendly and professional, and that your new bed was built in no time at all!
Team Bensons
Eric was so helpful
Eric was so helpful, just let me look around test different mattresses and give him a shout if I had any questions, that's the way I like to do things, 10 out of 10
August 25, 2026
Reply from Bensons For Beds - Ayr
Thank you so much for sharing your positive experience with Eric! Our team strives to provide excellent service and we are thrilled that you enjoyed browsing our selection of mattresses. 10 out of 10 is the response we aim for and we are happy to have met your expectations!
Your review means the world to us,
Megan| Customer Service Specialist
John was very knowledgeable about beds…
John was very knowledgeable about beds and was very courteous when dealing with our purchase.
August 18, 2026
Reply from Bensons For Beds - Ayr
Hello Senga,
Thank you for your feedback! 😊 We're delighted to hear that John was so knowledgeable and courteous throughout your purchase. Finding the right bed can be a big decision, and having an expert on hand to guide you makes all the difference! 🛏️✨
We'll be sure to pass your kind words on to John. Thank you for choosing Bensons, and we hope you're enjoying many comfortable nights of great sleep,
Megan | Customer Care Specialist
The staff were very friendly and…
The staff were very friendly and helpful, bought a bed from Bebsons before,I was purchasing bedside units to match,John and Eric were on the case and sorted it all for me ..wonderful service
August 18, 2026
Unprompted review
Reply from Bensons For Beds - Ayr
Thank you for your wonderful feedback! We are so pleased to hear that our staff were friendly and helpful, and that John and Eric provided such wonderful service in assisting you with your bedside units. We appreciate your continued loyalty!
Team Bensons
From start to finish the service we…
From start to finish the service we received was excellent and deserves 5 Stars
August 14, 2026
Reply from Bensons For Beds - Ayr
We are absolutely thrilled to hear that you received excellent service from start to finish. Thank you so much for your wonderful 5-star feedback!
Team Bensons
The entire process was made easy…
The entire process was made easy because of the excellent staff assistance in choosing my bed.
From ordering to delivery I was kept informed through the process.
The delivery staff where courteous and professional ensuring that no damage occurred in lifting the bed frame and mattress upstairs and building my bed that I am very pleased with.
I would have no hesitation in recommending Bensons Ayr branch to family and friends.
August 8, 2026
Reply from Bensons For Beds - Ayr
Thank you for your wonderful review! We're so pleased to hear that our staff provided excellent assistance in choosing your bed and kept you informed throughout the process. It's fantastic that our delivery team was courteous and professional, ensuring a smooth setup. We're delighted you're pleased with your new bed!
Team Bensons
Great quality
Great quality, great service and really nice people, please going into a shop and not getting hassled. Delivery men so cheery and polite.
Just a great experience
August 6, 2026
Reply from Bensons For Beds - Ayr
Thank you for your wonderful review! We're so pleased to hear that you had such a great experience, from the quality of our products and the service in-store to the cheerfulness and politeness of our delivery team. We're delighted you felt comfortable and not hassled.
Team Bensons
Reply from Bensons For Beds - Ayr
We're so pleased to hear that everything from your purchase to delivery was as promised. Thank you for highlighting our excellent service!
Team Bensons
Staff were very welcoming
Staff were very welcoming, friendly and helpful. Reasonably price product.
July 31, 2026
Unprompted review
Reply from Bensons For Beds - Ayr
We're so pleased to hear our team was welcoming, friendly, and helpful, and that you found our product reasonably priced. Thank you for your kind words!
Team Bensons
Great service with excellent knowledge/…
Great service with excellent knowledge/ advice
Great price we actually purchased last month and
Don’t want it delivered till Sept which the team couldn’t be happier to help
July 8, 2026
Reply from Bensons For Beds - Ayr
We're so pleased to hear you received great service and excellent knowledge and advice! It's wonderful that our team was happy to help with your delivery request for September.
Team Bensons
Amazing service from the shop to the…
Amazing service from the shop to the delivery drivers and the communication inbetween.
July 31, 2026
Reply from Bensons For Beds - Ayr
We're so pleased to hear that you experienced amazing service from the shop to the delivery drivers, and appreciated the communication throughout. Thank you for your kind feedback!
Team Bensons
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