From entering the store I was made to feel welcomed by Steph the sales associate. She had an amazing product knowledge and a went through everything with me. Answering all my questions honestly, she h... See more
Company replied
Location
Switch locationUnit B2 Bolton Gate Retail Park, Roundhill Way, BL1 2SL Bolton, Lancashire, GB
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See what reviewers are saying
Tracy was very helpful and knowledgeable, helped us choose the right bed combination for our needs and budget.
Made a purchase at Bolton Gate Retail Park store recently. We were greeted by Brittany who was very polite, friendly and extremely knowledgeable. Talked us through everything in a very thorough and p... See more
Company replied
The bolton gate store was recommended to me by family due to the friendly and helpful ladies there. Myself and my daughter received a warm welcome and was shown around the store to look at various opt... See more
Company replied
Company details
About Bensons For Beds - Bolton
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit B2 Bolton Gate Retail Park, Roundhill Way, BL1 2SL, Bolton, Lancashire, United Kingdom
- 1204385226
4.8
Excellent
386 reviews
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Extremly helpful
Extremly helpful, went the extra yard .Obviously knows the meaning of customer service
March 3, 2025
Reply from Bensons For Beds - Bolton
We appreciate your positive feedback! We're happy to hear that you found our team helpful and that they went above and beyond. Thank you for choosing us, Megan at Customer Care
very helpful salesperson made things…
very helpful salesperson made things very easy .
January 30, 2025
Reply from Bensons For Beds - Bolton
We're glad you enjoyed your experience, and we appreciate your positive feedback. We are happy to hear that our salesperson was helpful.
Take care,
Megan at Customer Care
Best place to go for a new bed the…
Best place to go for a new bed the staff are so helpful don’t constantly hound you when looking round we had a lovely gentleman Jamie was so helpful and polite and explained all Advantages of different mattresses for my mum
Thank you Jamie
January 20, 2025
Reply from Bensons For Beds - Bolton
We appreciate your kind words! We're happy to hear that our team was helpful and provided a relaxed shopping experience. It's great to know the mattress information was useful for your mum. Thank you for your feedback, Megan at Customer Care
Helpful Staff
The staff were very helpful but not pushy & Benson's have a good range of beds, mattresses & headboards to suit all budgets
January 15, 2025
Reply from Bensons For Beds - Bolton
We're happy to hear that our staff were helpful without being pushy! We're also glad you found a good range of beds, mattresses and headboards to suit all budgets. Take care,
Megan at Customer Care
Good quality pleasant helpful staff
January 15, 2025
Reply from Bensons For Beds - Bolton
We appreciate your positive feedback! We are so glad that you found our staff pleasant and helpful and our quality good.
Take care,
Megan at Customer Care
The young lady that helped us
The young lady that helped us, offered her assistance, then left us to look round for what we wanted without being pestered, then was very helpful and knowledgeable about the product, and then helped with our purchase and delivery,
January 6, 2025
Reply from Bensons For Beds - Bolton
We appreciate your feedback and are happy to hear that you received excellent assistance without feeling pressured. We're glad our team member was helpful and knowledgeable during your visit. Thanks for your support, Megan at Customer Care
Reply from Bensons For Beds - Bolton
We appreciate your positive feedback regarding the helpful assistance you received and the excellent delivery service. Thank you for sharing, Megan at Customer Care
Brittany was really helpful
Brittany was really helpful. Showed us the functions of the bed, compared to others and allowed us to make our own decision. Very pleasant and informative.
December 28, 2024
Very helpful and friendly Team
Simon and the team were very helpful in every stage of the purchasing process. The were well informed and friendly, and went above and beyond with helping me find my perfect bed and mattress.
December 26, 2024
Staff were very friendly and helpful…
Staff were very friendly and helpful with us taking our time choosing the right mattress for our needs
Brittany was especially helpful.
December 14, 2024
Simon at Bolton Gate Retail Park
Simon was exceptionally helpful during my visit to purchase a bed and did everything possible to assist me . He is a great ambassador for the firm.
December 5, 2024
Five stars for the staff
Very pleasant experience our server was Hawa she was very helpful nothing was too much trouble for her
December 2, 2024
Great staff
Great staff, empathetic, friendly, professional, knowledgeable and extremely patient.
December 5, 2024
Very bad customer service I’m not…
Very bad customer service I’m not recommending to any body all is big layers
December 5, 2024
Reply from Bensons For Beds - Bolton
Thank you for sharing your feedback. We’re sorry to hear about your experience and the impression it left. Your comments have been passed to the relevant team, and we’ve taken steps to improve our customer service standards.
Thank you,
Megan at Customer Care
First class service
There was no pressure to buy, but both assistants we dealt with were well informed and answered all my questions succinctly. Courteous and pleasant attitude on both Tuesday & Wednesday. Well done
November 27, 2024
Simon in the store was really helpful…
Simon in the store was really helpful and the delivery men were quick and efficient
November 20, 2024
Excellent service by Brittany at Bolton…
Excellent service by Brittany at Bolton store
November 15, 2024
Excellent staff mo help us alot he is a…
Excellent staff mo help us alot he is a credit to Benson's beds
Mo bent back wards
November 1, 2024
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