Bensons For Beds - Bournemouth Reviews 217

TrustScore 5 out of 5

4.8

Unit 3 Mallard Retail Park, Mallard Road, BH8 9PL Bournemouth, Dorset, GB


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Rated 4 out of 5 stars

Had a nightmare with the bedframe not fitting our staircase. Strongly advise measuring beforehand, wish Bensons stressed this even for smaller beds. Staff at Bournemouth store (Rob) did their best to... See more

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Rated 5 out of 5 stars

The information and assistance provided was very helpful when deciding what bed to buy! No hard sale techniques were used and the salesman was very polite and fully clued up on the products

Company replied

Rated 5 out of 5 stars

Ruben was very knowledgeable regarding this product. His communication skills were excellent. I felt confident that I had made the correct choice

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Rated 5 out of 5 stars

We visited their showroom, the sales lady, Gabbie gave us a tour of what was available in our range of requirements. We then made our decision and ordered online, paid for the bed and although we were... See more


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Bournemouth

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 3 Mallard Retail Park, Mallard Road, BH8 9PL, Bournemouth, Dorset, United Kingdom

  • 1202529500

4.8

Excellent

TrustScore 5 out of 5

217 reviews

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Rated 5 out of 5 stars

Outstanding comfort I-Gel Advance 4400i plush top mattress

I am so disappointed as the expensive (over £2,000) mattress (I Gel Advance 4400i plush top mattress super king) arrived with a large black stain on it! I have waited for weeks for it to be made and delivered. Bensons offered a discount or to return it for a replacement.

With regard to the I-Gel Advance 4400i Plush top mattress quality….it is simply the best and most comfortable mattress I have ever slept on! If you are looking for a soft mattress, then this is the one for you! You will not regret spending the money.

March 24, 2024
Rated 5 out of 5 stars

Excellent service

Very knowledgeable staff. Extremely helpful. Took a genuine interest in my requirements. It was so nice to be looked after in store. Mattress purchased .. very happy customer x

April 11, 2024
Rated 5 out of 5 stars

Glen at the Bournemouth branch was very helpful

Glen at the Bournemouth branch was very helpful when it came to choosing our new mattress.
We bought our waterbed from this store a number of years ago - which we still love but decided it was time to change back to a traditional mattress.
We wanted to get something just as comfortable to sleep on as our waterbed - without the water!
Glen showed us the Staples and co refresh eco latex 3000 pocket.
That was it - we’d found our replacement!

April 10, 2024
Rated 5 out of 5 stars

Right first time

I entered the store and was greeted by the lady sales assistant, I told her what I was looking for, she explained the differences in mattress comfort and showed me three different beds, she went in to show me more but I wanted to buy the first one she had shown me,
Deal done, Completed the paperwork and it is now on order

Brilliant

March 18, 2024
Rated 4 out of 5 stars

Helpful

Tried medium, firm extra firm on gadget. Then various mattresses in the shop.
Relaxed friendly helpful attitude by assistant.

Everything explained

March 5, 2024
Rated 5 out of 5 stars

Excellent service

The manager was very helpful and made the experience of buying a mattress easy. The mattress was exactly what I was looking for and was on sale.

February 16, 2024

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