Had a nightmare with the bedframe not fitting our staircase. Strongly advise measuring beforehand, wish Bensons stressed this even for smaller beds. Staff at Bournemouth store (Rob) did their best to... See more
Company replied
Unit 3 Mallard Retail Park, Mallard Road, BH8 9PL Bournemouth, Dorset, GB
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Had a nightmare with the bedframe not fitting our staircase. Strongly advise measuring beforehand, wish Bensons stressed this even for smaller beds. Staff at Bournemouth store (Rob) did their best to... See more
Company replied
The information and assistance provided was very helpful when deciding what bed to buy! No hard sale techniques were used and the salesman was very polite and fully clued up on the products
Company replied
Ruben was very knowledgeable regarding this product. His communication skills were excellent. I felt confident that I had made the correct choice
Company replied
We visited their showroom, the sales lady, Gabbie gave us a tour of what was available in our range of requirements. We then made our decision and ordered online, paid for the bed and although we were... See more
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Unit 3 Mallard Retail Park, Mallard Road, BH8 9PL, Bournemouth, Dorset, United Kingdom
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Excellent service right from walking in the store. Very helpful staff.
Made our decision with the help of very good staff member.
Good service
I am so disappointed as the expensive (over £2,000) mattress (I Gel Advance 4400i plush top mattress super king) arrived with a large black stain on it! I have waited for weeks for it to be made and delivered. Bensons offered a discount or to return it for a replacement.
With regard to the I-Gel Advance 4400i Plush top mattress quality….it is simply the best and most comfortable mattress I have ever slept on! If you are looking for a soft mattress, then this is the one for you! You will not regret spending the money.
Very knowledgeable staff. Extremely helpful. Took a genuine interest in my requirements. It was so nice to be looked after in store. Mattress purchased .. very happy customer x
Glen at the Bournemouth branch was very helpful when it came to choosing our new mattress.
We bought our waterbed from this store a number of years ago - which we still love but decided it was time to change back to a traditional mattress.
We wanted to get something just as comfortable to sleep on as our waterbed - without the water!
Glen showed us the Staples and co refresh eco latex 3000 pocket.
That was it - we’d found our replacement!
Hoping my new mattress is very comfortable when it is delivered.
Answered all our questions, did not pressurise, good offering at reasonable prices.
I entered the store and was greeted by the lady sales assistant, I told her what I was looking for, she explained the differences in mattress comfort and showed me three different beds, she went in to show me more but I wanted to buy the first one she had shown me,
Deal done, Completed the paperwork and it is now on order
Brilliant
A lovely sales assistant who was really helpful and knowledgeable.
staff very helpful and patient in helping us choose the right mattress. We have used Bensons for beds before
Tried medium, firm extra firm on gadget. Then various mattresses in the shop.
Relaxed friendly helpful attitude by assistant.
Everything explained
Great service by Leigh, Craig & Tony.
Would highly recommend this Bensons store.
The manager was very helpful and made the experience of buying a mattress easy. The mattress was exactly what I was looking for and was on sale.
Helpful staff. Good choice of mattresses. Excellent information and tips
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