Bensons For Beds - Hull678 Reviews 

607
•
TrustScore 5 out of 5

4.9

Unit 10b St Andrews Quay Retail Park, HU3 4SA Hull, North Humberside, GB

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See what reviewers are saying

Rated 5 out of 5 stars

The store assistant, TOM (At the Saint Andrews Quay, Hull store) , was pleasant, polite, courteous, efficient - and not pushy which was good, as overwhelming sales people drive us away ! We cho... See more

Rated 5 out of 5 stars

We met with Steve at the Hull St. Andrews Quay branch, as we were looking to replace our mattress. As we had previously purchased from the Hull branch of Bensons for Beds, it was an easy choice to ret... See more

Rated 5 out of 5 stars

Brilliant company, great service and delivery. Mike from the store at Hull St Andrews Quay was so helpful as were our delivery drivers Matty and Adam

Rated 3 out of 5 stars

Delivery and old matress removal not as described but charged £60 and £49 for the "service". Old matress was not wrapped for removal just thrown in the back of the van. All protective material not rem... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. also in
  3. Bed Shop
  4. Bedding Store
  5. Mattress Store

About Bensons For Beds - Hull678

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 10b St Andrews Quay Retail Park, HU3 4SA, Hull, North Humberside, United Kingdom

  • 1482219147

4.9

Excellent

TrustScore 5 out of 5

607 reviews

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4.9

All reviews

(607)

25,868 reviews in the last 12 months

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Rated 5 out of 5 stars

Another great experience with Bensons for Beds

We met with Steve at the Hull St. Andrews Quay branch, as we were looking to replace our mattress. As we had previously purchased from the Hull branch of Bensons for Beds, it was an easy choice to return. Steve was friendly and really knowledgeable about all of his products, and actually listened to what we were looking for, offering us what we wanted and not what he had to push. I need a really firm mattress due to a back injury years ago, so not wasting time on items less firm was refreshing. Overall another great experience with Bensons for Beds - highly recommended.

October 2, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant company

Brilliant company, great service and delivery.

Mike from the store at Hull St Andrews Quay was so helpful as were our delivery drivers Matty and Adam

October 4, 2026
Rated 5 out of 5 stars

The store assistant, TOM (Hull store)

The store assistant, TOM
(At the Saint Andrews Quay, Hull store) , was pleasant, polite, courteous, efficient - and not pushy which was good, as overwhelming sales people drive us away ! We chose Bensons over other general furniture stores, as they seem to concentrate mainly on beds and mattresses, and therefore have lots of expertise in that field.

October 4, 2026
Unprompted review
Rated 5 out of 5 stars

Very good experience Good experience from walking in to…

Good experience from walking in to buying a mattress 2 assistants in the shop the gentleman that helped us was very knowledgeable not pushy felt very comfortable would definitely recommend this store kept in touch with emails the delivery men were really good gave plenty of notice and we're on time very pleasant and quick took old mattress away and new one upstairs without any fuss or damage to anything.

October 4, 2026
Rated 4 out of 5 stars

Good experience

Good service, helpful staff and not pushy

September 21, 2026
Bensons For Beds - Hull678 logo

Reply from Bensons For Beds - Hull678

Thank you for your response. It is much appreciated. Team Hull.

Rated 5 out of 5 stars

Our delivery men Reece n Colin were…

Our delivery men Reece n Colin were very helpful. Mattress was taken upstairs. They took their shoes off

September 20, 2026
Bensons For Beds - Hull678 logo

Reply from Bensons For Beds - Hull678

Hi Audrey.

Thanks for your review and we are pleased you had a good service from us.
Enjoy your purchase.

Regards,
Team Hull.

Rated 5 out of 5 stars

Excellent salesperson

Excellent salesperson - very knowledgeable and helpful about your products and not too pushy.
Excellent value for money beds. Good delivery service and bed installation.

August 12, 2026
Bensons For Beds - Hull678 logo

Reply from Bensons For Beds - Hull678

Hi Pat.
Thank you for your review and kind words regarding our staff. We hope you enjoy your purchase.

Regards, Team Hull.

Rated 5 out of 5 stars

Professional approach throughout

Professional approach throughout. Tom was excellent. Very informative but no pressure to buy.

September 22, 2026
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Reply from Bensons For Beds - Hull678

We're so pleased to hear that our team provided a professional approach and that you found the information helpful without any pressure. Thank you for your wonderful feedback!

Team Bensons

Rated 5 out of 5 stars

Kept informed on delivery dates and…

Kept informed on delivery dates and times. Deliver drivers respected my property and progressed with care

September 12, 2026
Bensons For Beds - Hull678 logo

Reply from Bensons For Beds - Hull678

We're so pleased to hear that you were kept well-informed about your delivery and that our drivers were respectful and careful. Thank you for your kind feedback!

Team Bensons

Rated 5 out of 5 stars

Excellent service throughout

Excellent service throughout.
Store experience was excellent and staff member Mike was extremely helpful.
Delivery was on time and the Driver Brad and driver assistant Adam were wonderful, polite and very helpful.

September 14, 2026
Bensons For Beds - Hull678 logo

Reply from Bensons For Beds - Hull678

We're so pleased to hear about your excellent experience with us! It's wonderful that our store team was helpful and that your delivery was on time with polite and helpful drivers. Thank you for sharing your positive feedback.

Team Bensons

Rated 5 out of 5 stars

Great service

September 8, 2026
Bensons For Beds - Hull678 logo

Reply from Bensons For Beds - Hull678

Thank you for your wonderful review! We're so pleased to hear that our happy with the service provided.

Team Bensons.

Rated 5 out of 5 stars

Worth a visit in store

Go in store find the mattress you like and then order online, we got free shipping and a lowered price our mattress was on offer online but great choice to choose from and the firmness in store checker helped focus us

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

All relevant information given and then…

All relevant information given and then time to look around on our own. Purchase made via Tom, who dealt with the transaction in a professional and friendly manner.

September 3, 2026
Bensons For Beds - Hull678 logo

Reply from Bensons For Beds - Hull678

Thank you for your kind review. It is so nice to hear the feed back of a store visit. Team Bensons Hull.

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