We received an early call to alert us to the delivery team arriving. They introduced themselves, checked out the route to the bedroom, then picked up our old mattress, as arranged. Our new mattress a... See more
Company replied
Location
Switch locationUnit 10b St Andrews Quay Retail Park, HU3 4SA Hull, North Humberside, GB
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See what reviewers are saying
A very pleasant welcome on arrival and then ample time to peruse items we were interested in with no pushy sales talk. On both occasions we received attention when needed and clear information about o... See more
Company replied
Mike was excellent from start to finish in the St Andrews Quay store in Hull. He wasn't a pushy salesman just very knowledgeable and offered help when we asked for it. He helped us to decide which was... See more
Company replied
Delivery and old matress removal not as described but charged £60 and £49 for the "service". Old matress was not wrapped for removal just thrown in the back of the van. All protective material not rem... See more
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Company details
About Bensons For Beds - Hull678
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 10b St Andrews Quay Retail Park, HU3 4SA, Hull, North Humberside, United Kingdom
- 1482219147
4.9
Excellent
625 reviews
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Very good experience Good experience from walking in to…
Good experience from walking in to buying a mattress 2 assistants in the shop the gentleman that helped us was very knowledgeable not pushy felt very comfortable would definitely recommend this store kept in touch with emails the delivery men were really good gave plenty of notice and we're on time very pleasant and quick took old mattress away and new one upstairs without any fuss or damage to anything.
October 4, 2026
Reply from Bensons For Beds - Hull678
Thank you for your wonderful review! We're thrilled to hear you had a great experience with our knowledgeable team and smooth delivery. Your recommendation means a lot to us. We look forward to serving you again in the future!
Reply from Bensons For Beds - Hull678
Thank you for your response. It is much appreciated. Team Hull.
Our delivery men Reece n Colin were…
Our delivery men Reece n Colin were very helpful. Mattress was taken upstairs. They took their shoes off
September 20, 2026
Reply from Bensons For Beds - Hull678
Hi Audrey.
Thanks for your review and we are pleased you had a good service from us.
Enjoy your purchase.
Regards,
Team Hull.
Excellent salesperson
Excellent salesperson - very knowledgeable and helpful about your products and not too pushy.
Excellent value for money beds. Good delivery service and bed installation.
August 12, 2026
Reply from Bensons For Beds - Hull678
Hi Pat.
Thank you for your review and kind words regarding our staff. We hope you enjoy your purchase.
Regards, Team Hull.
Professional approach throughout
Professional approach throughout. Tom was excellent. Very informative but no pressure to buy.
September 22, 2026
Reply from Bensons For Beds - Hull678
We're so pleased to hear that our team provided a professional approach and that you found the information helpful without any pressure. Thank you for your wonderful feedback!
Team Bensons
Knowledgeable staff and good selection…
Knowledgeable staff and good selection to try instore.
September 20, 2026
Reply from Bensons For Beds - Hull678
Thank you for your kind review. This is much appreciated. Team Hull
Assistant was cheerful
Assistant was cheerful, knowledgeable and extremely helpful in suggesting alternatives.
September 5, 2026
Reply from Bensons For Beds - Hull678
Thank you for your wonderful feedback! We're thrilled to hear that our assistant was cheerful and helpful in guiding you. Our team is dedicated to providing the best service and suggestions. We look forward to serving you again soon!
Kept informed on delivery dates and…
Kept informed on delivery dates and times. Deliver drivers respected my property and progressed with care
September 12, 2026
Reply from Bensons For Beds - Hull678
We're so pleased to hear that you were kept well-informed about your delivery and that our drivers were respectful and careful. Thank you for your kind feedback!
Team Bensons
Excellent service throughout
Excellent service throughout.
Store experience was excellent and staff member Mike was extremely helpful.
Delivery was on time and the Driver Brad and driver assistant Adam were wonderful, polite and very helpful.
September 14, 2026
Reply from Bensons For Beds - Hull678
We're so pleased to hear about your excellent experience with us! It's wonderful that our store team was helpful and that your delivery was on time with polite and helpful drivers. Thank you for sharing your positive feedback.
Team Bensons
Very pleased with the service
September 7, 2026
Reply from Bensons For Beds - Hull678
Hello Mrs Marsh, thank you for the kind words and i'm happy you were pleased with the service. Kind Regards Mike.
Great service
September 8, 2026
Reply from Bensons For Beds - Hull678
Thank you for your wonderful review! We're so pleased to hear that our happy with the service provided.
Team Bensons.
Great attention to your needs
September 2, 2026
Reply from Bensons For Beds - Hull678
Thank you for your wonderful feedback! We're thrilled to hear that you felt our attention to your needs. Our team is dedicated to providing the best service possible, and your satisfaction is our top priority. We look forward to serving you again soon!
Reply from Bensons For Beds - Hull678
Thank you for your kind review. Team Bensons Hull.
Worth a visit in store
Go in store find the mattress you like and then order online, we got free shipping and a lowered price our mattress was on offer online but great choice to choose from and the firmness in store checker helped focus us
September 1, 2026
Unprompted review
Reply from Bensons For Beds - Hull678
Thank you for your wonderful feedback! We're thrilled to hear you found the perfect mattress and took advantage of our online offers. Our in-store firmness checker is designed to help, and we're glad it made a difference for you. We appreciate your support and hope you enjoy your new mattress!
All relevant information given and then…
All relevant information given and then time to look around on our own. Purchase made via Tom, who dealt with the transaction in a professional and friendly manner.
September 3, 2026
Reply from Bensons For Beds - Hull678
Thank you for your kind review. It is so nice to hear the feed back of a store visit. Team Bensons Hull.
The helpfulness of the staff,
August 31, 2026
Reply from Bensons For Beds - Hull678
Thank you for your kind words! We're thrilled to hear that our staff was helpful during your visit. We strive to provide excellent service and your feedback motivates us to keep up the great work. We look forward to welcoming you back soon!
Reply from Bensons For Beds - Hull678
Thank you for your kind review. I will pass on the great feedback. Team Bensons
From contact with the store to going in…
From contact with the store to going in and choosing a new mattress and delivery everything was exceptional the staff were all very friendly and informative nothing was too much trouble would definitely recommend to family & friends without a doubt! We got a great deal as well. We have used Bensons for years would always use them first choice. So thank you again Bensons great job!
August 27, 2026
Reply from Bensons For Beds - Hull678
Thank you so much for your wonderful feedback! We're thrilled to hear that you had an exceptional experience with our team and found a great deal on your new mattress. Your loyalty means the world to us, and we look forward to serving you and your family for many years to come. Thanks again!
First time purchasing from Benson
First time purchasing from Benson, the staff at the Hull branch were friendly and informative with no hard sell. A pleasant experience.
August 26, 2026
Unprompted review
Reply from Bensons For Beds - Hull678
We're so pleased to hear that you had such a pleasant first experience purchasing from us! It's wonderful that our team at the Hull branch was friendly and informative without any hard sell.
Team Bensons
Reply from Bensons For Beds - Hull678
Thank you for trusting us with your bed needs Mr Nixon! We strive to provide quality products and exceptional service to all our customers. We look forward to continuing to serve you in the future,
Megan | Customer Care Specialist
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