I would like to give a special shout-out to Matt (Scunthorpe Branch) for the outstanding customer service at Benson for Beds. I have been so impressed with the level of care, patience, helpfulness and... See more
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I would like to give a special shout-out to Matt (Scunthorpe Branch) for the outstanding customer service at Benson for Beds. I have been so impressed with the level of care, patience, helpfulness and... See more
Company replied
We went to the Scunthorpe store to buy 2 pillows and we we're helped by a lovely young man called Lloyd he could "sell snow to the eskimo's" ha ha , we ended up walking out the store with 3 pillows an... See more
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Went to the branch in Scunthorpe looking for a new bed for my elderly mother. Lloyd was extremely helpful and not overly pushy. He allowed my mother to choose what she felt was best for her and includ... See more
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Sales staff answered all my questions, I believe, truthfully. They were not 'pushy', allowing me plenty of time to test various mattress options. Delivery arrived in the time window I was allocate... See more
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14a Holyrood Drive, DN15 8NN, Scunthorpe, South Humberside, United Kingdom
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Was very helpful in finding a mattress for my bad back. They even said they will take it upstairs when they deliver it. Not many companies will do that .
A great experience at Bensons for Beds Scunthorpe, Holyrood Drive.
David greeted us on arrival, gave some brief guidance on what to look for after discussing our needs, and then left us alone to try and peruse at our leisure, no pressure selling here.
He then assisted with the final selection process for the mattress (from 2 we had shortlisted), in addition to help choosing a decent divan base that would work for our needs, and then he worked out a deal for the two that we were really happy with at the end.
We also got a delivery date commitment there and then.
An excellent experience after struggling with one of the well known online Mattress brands for the last month.
good servece from staff good price for quality of bed materss
Matt the sales assistant was very attentive without being pushy, he has a good knowledge of the product he’s selling making our experience quite enjoyable.
Helpful service to buy a second bed this year - staff able to locate previous order and cost was lower than in May! Thank you
I was dealt with efficiently and quickly. Staff very friendly and polite.
Polite & helpful staff, nothing too much trouble. Didn’t rush me (I’m a pensioner) explained everything to me in plain English, we had a laugh and it was a very pleasant shopping experience.
Mat was very helpful. He took time to give us advice and his knowledge about mattresses. He gave us time and space to try the mattresses and came back to check how we was getting on. He was not pushy at all. He was very friendly and welcoming when we walked into the shop which was nice. Thank u mat
The very friendly staff and all the help they give me
The manager at the Scunthorpe store was extremely helpful and had fantastic product knowledge.When asked a question he had the answer straight away and knew exactly where it was in the shop .The purchase of our new bed and wardrobe was a pleasant and smooth transaction.
Excellent service brilliant sale guy exceptionally helpfull
Great Customer Services - Team Scunthorpe - Big shout out to Matt, very helpful and patient!
Can’t thank Lloyd, Matthew and team enough for putting our little muck up right 🤣 Lloyd pulled out all the stops to secure us the best alternative when we discovered we’d ordered a mattress that was FAR too big for our new bed. Service to me is all about how you tackle stuff and Lloyd and his team in Scunthorpe are top notch, 5 stars
Lovely service from the gentleman that served us very profession , didn’t hassle us to buy , the bed we chose was a adjustamatic and we tried it for ourselves, which was great.
Matt was very helpful and polite, he answered the questions I asked with clarity and professionalism.
Customer service was great, just don’t think the computerised system for the softness of the mattress was very useful.

Reply from Bensons For Beds - Scunthorpe506
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