Bensons For Beds - Wednesbury606 Reviews 

From entering the wednesbury bensons store we were treated brilliantly kerry understood exactly what we were looking for in a mattress and even asked my husband who is in a wheelchair if he wanted to try out the mattress and if he felt uncomfortable with her being there she would walk away, so having that kind of compassion is rare, well done for the service we had and everything was explained thoroughly 👍

Helpful, accommodating, knowledgeable and always tried their best to make sure the customer was happy! Thank you!

Quality furniture,excellent customer service,Exceptional care&attention paid from both Delivery guys,rang me 30mins before arrival,very friendly&courteous 10/10,hope they deliver my next order👍

Excellent service from start to finish

On the 04/07/26, I purchase a bed & also a mattress.
I was helped by wondering sales assistance called KAY. ( Wednesbury store)
He was so helpful, down to earth, no pressure approach, well knowledgeable & a big credit to the whole store & the department.
I was a 1000% happy with my purchases & i would recommend the store 1000%.

The boys who delivered were fantastic, really informative and helpful thank you both at the shop the staff were really helpful too

Abu was really helpful and very informative

Delivery and installation was very good both people who came we’re respectful of my property

Everything from start to finish was well explained

Zak was incredibly helpful, polite and informative. His advice on measurements to ensure there would be no mishaps with delivery, together with advice on organising delivery dates and times were invaluable. Thank you very much Zak

Great service from start to finish. Would highly recommend

No pressure to buy, just good honest advice and service from Abu. Very friendly and thorough.

Great all round experience. Clear and responsive vommunication. Emiluan and Daniel delivered and installed the bed with efficiency and care, thanks

Excellent Service Great Team

From choosing the bed in store to finally sleeping in the bed has been a lovely experience.
ALL staff were very polite and friendly, lots of beds to choose from in store.
We were told what type of mattress and pillow would be suitable for us, didn’t feel rushed or pressured into buying - it was very relaxed.

The day we had the ottoman bed delivered and built (on the hottest day of the year may I add) the guys arrived exactly when they said, they worked so hard to make sure everything was perfect and that we were happy before they left.
We have not slept so well for a long time. Thank you !!
I would 100% recommend Bensons Beds.
Thank you

I recently purchased a bed and mattress from the Wednesbury branch of Bensons for Beds, and I couldn't be happier with the overall experience.

From my very first visit, I was welcomed by Kwesi (Kay), who was friendly, approachable, and extremely knowledgeable. Buying a new bed can be overwhelming with so many different mattress and bed frame options available, but Kay took the time to guide me through the entire process without any pressure.

He introduced me to the SleepPro technology in the store, which helped identify the best mattress options based on my sleeping style and comfort preferences. After several visits to make sure I was completely happy with my choice of mattress and bed frame, Kay carefully explained the ordering process and what to expect with delivery.

Unfortunately, my first delivery did not go as planned. The two delivery drivers said they were unable to get the divan base upstairs due to the staircase. I was confident it had been measured correctly and suggested they try different angles, but they said they had already done so. As I wasn't convinced, I reluctantly agreed to have the bed and mattress returned to the warehouse.

I then returned to the Wednesbury branch and spoke with Kay, who listened to my concerns, apologised for the experience, and arranged a second delivery free of charge.

The second delivery team were fantastic. They were patient, willing to try different approaches, and successfully managed to get both the divan base and mattress into the bedroom without any issues. Their determination made all the difference.

I am absolutely delighted with my new bed and mattress, and I want to say a huge thank you to Kay for his outstanding customer service and support throughout my entire journey, from helping me choose the right products to resolving the delivery issue. He truly went above and beyond to ensure everything was sorted.

I would highly recommend anyone looking for a new bed or mattress to visit the Wednesbury branch of Bensons for Beds and ask for Kay. His knowledge, patience, and excellent customer service made what could have been a stressful experience into a very positive one.

Thank you, Kay, and the team at Wednesbury!

We had excellent customer service from Gaynor.

Rob was really helpful and very knowledgeable about the products we chose, we would definitely use Bensons for Beds again

friendly and helpful staff who let us take our time to decide on our purchase and also very knowledgeable about the products they sell but I also learnt a few tips about posture and how to sleep better

The delivery team were also excellent, punctual, careful and friendly

Great service delivery, helpful and pleasant staff.