We had an amazing experience in the wednesbury branch on Friday! We went in need a mattress to take home that day, Rob was incredibly helpful in finding us one out the clearance sections. From... See more
Company replied
Unit 4b Gallagher Shopping Park, WS10 9QY Wednesbury, West Midlands, GB
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We had an amazing experience in the wednesbury branch on Friday! We went in need a mattress to take home that day, Rob was incredibly helpful in finding us one out the clearance sections. From... See more
Company replied
We had visited the superstore at wednesbury that had a lot of choice and variety. We were greeted by Gaynor who was absolutely fabulous and guided us through the journey effortlessly. She was... See more
Company replied
Great in store, used 'sleep machine' for mattress & pillow recommendations. Delivery was on time and done well. However, pillows are unsuitable for us, but they won't do anything as 'we recommend but... See more
Company replied
A very positive experience with Bensons for Beds from the first person in store who was extremely helpful to the delivery people who came at the expected time and rang to say when they were on their w... See more
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Unit 4b Gallagher Shopping Park, WS10 9QY, Wednesbury, West Midlands, United Kingdom
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I have purchased two beds this year and the staff at the Wednesbury store were fantastic. Me and my husband found choosing a mattress went smoothly with the help of the Sleep Pro assessment and advice from the store member. We are really pleased with our new beds and mattresses. Delivery was excellent, we were given a 2 hour timeslot and called 30 mins before delivery. Delivery guys were very respectful and professional. 5 star service *****

Reply from Bensons For Beds - Wednesbury606
After being let down by another bed supplier, we were in the market for a new bed frame and mattress - ASAP! We found the quality offered at Bensons to be very high. Prices seemed reasonable and we were supported in our decision making by knowledgeable staff. In particular, Rob was great. He was attentive and patient with us. We really appreciated his transparency and willingness to help

Reply from Bensons For Beds - Wednesbury606
The sales advisor was really good , he advised on beds in our budgets , and was very friendly , made it very easy making the purchases .

Reply from Bensons For Beds - Wednesbury606
Experience was amazing and staff was very polite and helpful

Reply from Bensons For Beds - Wednesbury606
Great service nothing was too much put mattress in right place took old one away no problem

Reply from Bensons For Beds - Wednesbury606
Was assisted by Kerry who was very nice and understanding of what we wanted. We are very happy with our bed and blanket box.

Reply from Bensons For Beds - Wednesbury606
Rob was extremely helpful and gave exceptional customer service ensuring all the needs and requirements within the budget were met whilst ensuring a good quality product was also selected.

Reply from Bensons For Beds - Wednesbury606

Reply from Bensons For Beds - Wednesbury606
Rob from the Wednesbury branch is a lovely guy. He wasn’t pushy and very patient and polite had a great laugh with him… he found out perfect mattress which is getting delivered in just 1 week.
Store was fresh and clean x
We went on the bed simulator and it gave me and my partner 4 choices
Looking forward to it being delivered
The price for delivery and collect I find a little steep £110 for both… but other than that great experience but that would be down to there staff member Rob - great to have staff who make you feel at ease and no pressure !!!!!

Reply from Bensons For Beds - Wednesbury606

Reply from Bensons For Beds - Wednesbury606
We recently purchased a Simba mattress from Bensons for Beds and we are extremely happy with our experience.
The customer service in the store was excellent. The staff were friendly, knowledgeable, and took the time to help us choose the right mattress for our needs without any pressure.
The delivery service was also outstanding. Everything arrived on time, and the delivery team was professional and courteous.
We are very pleased with our new Simba mattress and with the entire purchasing process from start to finish. We would highly recommend Bensons for Beds for their excellent service and smooth delivery.

Reply from Bensons For Beds - Wednesbury606
Excellent service all round from in store to delivery. Not pushy and very helpful.

Reply from Bensons For Beds - Wednesbury606
All I can say my bed is great I love it comfortable and I sleep good on it I love my journey my start to finish wonderful.

Reply from Bensons For Beds - Wednesbury606
From the point of purchase, the staff that attended to me was friendly, explanatory and patient.
I called to change the order after 3days and they are so calm with no issues, was getting updates on my order every time, the assembling and delivery team was so nice and friendly.

Reply from Bensons For Beds - Wednesbury606
Cant stop bragging aboug how amazing my seally bronte mattress is. Was more then I wanted to spend BUT the knowledge of the staff member showing us the beds. Helped us to make an educated decision as apposed to a guess.The edge that doesn't give way. You dont realise how important it is. I see it when I sit on a sofa and look for the same quality. Gives you stability at night and first thing in the morning. Hotel beds now seem rubbish to me

Reply from Bensons For Beds - Wednesbury606
Friendly knowledgeable staff,offering advice & assistance,plus mattress &pillows excellent delivery

Reply from Bensons For Beds - Wednesbury606
I bought a mattress last month and after a one week of sleeping there is big hole came into the mattress. Is this really bad experience i spent £450 for that.

Reply from Bensons For Beds - Wednesbury606

Reply from Bensons For Beds - Wednesbury606
Fantastic in store support and advice on the perfect bed for your individual needs/wants.
Delivery team were also fantastic- very courteous, friendly and efficient.

Reply from Bensons For Beds - Wednesbury606
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