Bensons For Beds - Witney Woolgate581 Reviews 

382
•
TrustScore 5 out of 5

4.9

Unit 1/2 Woolgate Centre, OX28 6AP Witney, Oxfordshire, GB

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Rated 5 out of 5 stars

Hannah in Witney was extremely knowledgeable and helpful about the various mattresses and made our purchase easier. Brian and Janis were careful and friendly delivery men who kept us informed about... See more

Company replied

Rated 5 out of 5 stars

The service in store was excellent. All promised services happened as we were told. We were kept informed at all stages. The delivery tracking system was extremely useful and the delivery team... See more

Company replied

Rated 5 out of 5 stars

Always happy to recognise great service and that's what we got from Bensons from the minute we walked into the showroom, through the sales process and the delivery. Everything worked as it should. Kno... See more

Company replied

Rated 4 out of 5 stars

Good service The sales lady _ Hannah was fantastic _ pleasant, cheerful, professional, knows her job very well. The Bensons store in Witney is clean, tidy, and i loved the technology of ma... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. also in
  3. Bed Shop
  4. Bedding Store
  5. Mattress Store

About Bensons For Beds - Witney Woolgate581

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 1/2 Woolgate Centre, OX28 6AP, Witney, Oxfordshire, United Kingdom

  • 1993702786

4.9

Excellent

TrustScore 5 out of 5

382 reviews

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4.9

All reviews

(382)

26,477 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hannah in Witney was extremely…

Hannah in Witney was extremely knowledgeable and helpful about the various mattresses and made our purchase easier.
Brian and Janis were careful and friendly delivery men who kept us informed about times of arrival.

October 20, 2026
Bensons For Beds - Witney Woolgate581 logo

Reply from Bensons For Beds - Witney Woolgate581

Thank you so much for the review! It was a pleasure assisting you. Enjoy your new bed!

Rated 5 out of 5 stars

From ordering to delivery: Faultless

The service in store was excellent.
All promised services happened as we were told.
We were kept informed at all stages.
The delivery tracking system was extremely useful and the delivery team were polite and efficient.
I have nothing but praise for Benson beds.

October 21, 2026
Unprompted review
Bensons For Beds - Witney Woolgate581 logo

Reply from Bensons For Beds - Witney Woolgate581

Thank you so much for your lovely review. It was a pleasure to serve you and you are welcome back anytime.

Rated 5 out of 5 stars

Superb customer service

Superb customer service, welcoming helpful staff and just the right level of technical and financial information. I would wholeheartedly recommend the Witney Bensons Store.

October 11, 2026
Unprompted review
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Reply from Bensons For Beds - Witney Woolgate581

Im so happy we could help and give you a good experience, and we are so grateful that you took the time to leave a review. If you need any help in the future we are always happy to help.

Rated 5 out of 5 stars

Professional and good humoured customer service

Hannah was professional and good humoured whilst helping us choose a mattress.
The shop is well positioned, with good parking a short distance away.

October 14, 2026
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Reply from Bensons For Beds - Witney Woolgate581

thank you for your kind review, we are so happy we could help and give you a good experience. We hope you enjoy your new mattress.

Rated 5 out of 5 stars

very good service

very good service, friendly and knowledgeable staff

October 7, 2026
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Reply from Bensons For Beds - Witney Woolgate581

Thank you for your kind words! It was a pleasure to meet you and serve you and we hope to see you again soon.

Rated 5 out of 5 stars

To Hannah @ Witney and Mandy @ Banbury

To Hannah @ Witney and Mandy @ Banbury. Thank you so much for all your help. You have both been amazing.

August 31, 2026
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Reply from Bensons For Beds - Witney Woolgate581

Hello Sarah,
Thank you so much for your kind words! 😊 We'll be sure to pass your lovely feedback on to Hannah at Witney and Mandy at Banbury. We're delighted they were able to help and make your experience such a positive one. Enjoy, and thank you for choosing us,
Megan | Customer Care Specialist!⭐

Rated 5 out of 5 stars

It was all so easy from buying to…

It was all so easy from buying to delivery everyone was so polite knowledgeable and friendly

August 1, 2026
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Reply from Bensons For Beds - Witney Woolgate581

Thank you so much for your review, we are so happy to hear you had a good experience and that we could help instore.

Rated 5 out of 5 stars

Excellent service

Bensons for Beds, Witney branch, was an excellent choice for our new mattress. The staff were not only friendly and helpful but knew all about the products that they were selling. Will definitely go there for our next purchase.

July 28, 2026
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Reply from Bensons For Beds - Witney Woolgate581

Thank you for leaving a review we are so happy we could help and give you a good experience. You are always welcome back into store.

Rated 5 out of 5 stars

Both beds delivered and positioned to…

Both beds delivered and positioned to order
Thank you
Em owen

June 26, 2026
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Reply from Bensons For Beds - Witney Woolgate581

We're delighted to hear that your beds were delivered and positioned to your satisfaction. We appreciate your kind words! Have a wonderful nights sleep!

Team Bensons

Rated 5 out of 5 stars

Hannah the branch manager was extremely…

Hannah the branch manager was extremely helpful and attentive, she also did a great upsell on other items which I take my hat off to. Great service!!!!

July 28, 2026
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Reply from Bensons For Beds - Witney Woolgate581

Thank you so much for your review we really appreciate the feedback and will continue to do our best.

Rated 5 out of 5 stars

Highly recommended

I want to thank Evy and her colleague for a very positive experience at Witney. She was so knowledgeable and helpful, very thorough in explaining all the types of beds and mattresses. I was a bit apprehensive about choosing the right mattress, but she made it very easy. Looking forward to getting the bed now and having the best night sleep.

July 16, 2026
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Reply from Bensons For Beds - Witney Woolgate581

Thank you so much for your review im so happy i could help and give you a good experience instore.

Rated 5 out of 5 stars

Lovely and very helpful assistant

Lovely and very helpful assistant. Very knowledgable, and we easily found the perfect mattress ( hopefully!).

July 13, 2026
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Reply from Bensons For Beds - Witney Woolgate581

Thank you for your kind words we are so happy to hear we could help.

Rated 5 out of 5 stars

Ordered my Mattress from Witney store.

Ordered my Mattress from Witney store.
Young lady very helpful,and very friendly.
She was excellent.

July 11, 2026
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Reply from Bensons For Beds - Witney Woolgate581

We're so pleased to hear that our team member at the Witney store provided such excellent and friendly assistance. Thank you for your kind words!

Team Bensons

Rated 5 out of 5 stars

Very pleasant & informative staff…

Very pleasant & informative staff member.

July 7, 2026
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Reply from Bensons For Beds - Witney Woolgate581

We're so pleased you found our team pleasant and informative. Thank you for your kind words and positive feedback!

Rated 5 out of 5 stars

The assistant was very helpful and had…

The assistant was very helpful and had good knowledge about the products.

July 5, 2026
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Reply from Bensons For Beds - Witney Woolgate581

We're so pleased our assistant was very helpful and knowledgeable about our products. Thank you for your kind feedback!

Rated 5 out of 5 stars

I was made very welcome in the store…

I was made very welcome in the store and got what I went in for

June 22, 2026
Unprompted review
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Reply from Bensons For Beds - Witney Woolgate581

We're glad we could help you find what you needed. Thank you for your kind words!

Team Bensons

Rated 5 out of 5 stars

More businesses should behave like Bensons.

Evy was very friendly, considerate and knowlegable. Another young lady brought me a bottle of water as I was coughing and another lovely lady knew my name when I went to collect the bed pack and gave me some great advice on disabled parking in Witney in consideration of my 89 year old mother. I was kept informed at all times and was contacted the day before to confirm an window for delivery. The gentlemem who delivered the bed, took the old one and put together the new one, were so polite, friendly and quick. It was such a pleasure to deal with this company, which, sadly, cannot be said for very many in this day and age.

June 18, 2026
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Reply from Bensons For Beds - Witney Woolgate581

We are so pleased to hear about your excellent experience with our team, from your visit to the store to the delivery and assembly of your new bed. It's wonderful that our colleagues provided such thoughtful assistance and that you found our service to be a pleasure. Thank you for your kind words.

Team Bensons

Rated 5 out of 5 stars

Riza at the Witney store was fantastic…

Riza at the Witney store was fantastic with us, and really helped us choose what worked best for us. We ended up actually buying mattresses for the kids as well as us! Until we were told Riza had only been working there for a couple of weeks, we had no idea. She was so competent and happy to help, it was refreshing. We have now received our order and are very happy with the results. Thank you!

May 26, 2026
Unprompted review
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Reply from Bensons For Beds - Witney Woolgate581

We are so pleased to hear about your fantastic experience at our store. It's wonderful that our team helped you choose the best mattresses for your family, and we appreciate your kind words about their competence and helpfulness. Thank you for your feedback!

Team Bensons

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