Hannah in Witney was extremely knowledgeable and helpful about the various mattresses and made our purchase easier. Brian and Janis were careful and friendly delivery men who kept us informed about... See more
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The service in store was excellent. All promised services happened as we were told. We were kept informed at all stages. The delivery tracking system was extremely useful and the delivery team... See more
Company replied
All people we dealt with from showroom to Terry and Joe who delivered and assembled our bed were polite, willing and helful
Good service The sales lady _ Hannah was fantastic _ pleasant, cheerful, professional, knows her job very well. The Bensons store in Witney is clean, tidy, and i loved the technology of ma... See more
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Company details
About Bensons For Beds - Witney Woolgate581
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 1/2 Woolgate Centre, OX28 6AP, Witney, Oxfordshire, United Kingdom
- 1993702786
4.9
Excellent
383 reviews
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Super Helpful Team
The whole team was very helpful especially Evy who made the process of purchasing a mattress stress free and explained all the best options based off our mattress preference machine
February 5, 2025
Unprompted review
Reply from Bensons For Beds - Witney Woolgate581
Hi Leighton Sewell, Thanks for taking the time to let us know about your experience, we are so glad you are happy. Please don't hesitate to reach out if there's anything additional we can do for you.
Single Mattress shopping
Hannah was incredibly helpful and knowledgeable about products and services. Showed me a variety of options for what I required.
Staff on day of collection very helpful to with instructions for finding the loading bay and helping to load mattress into the car.
February 6, 2025
Reply from Bensons For Beds - Witney Woolgate581
Hi Aimee, Thanks for taking the time to let us know about your experience, we are so glad you are happy. Please don't hesitate to reach out if there's anything additional we can do for you.
Very consultative service
Very consultative service, taking time to understand what we’re looking for and provide options to choose from.
January 30, 2025
Reply from Bensons For Beds - Witney Woolgate581
Hi Stephen, we are so pleased you are happy with your product and the experience you have received. Please don't hesitate to reach out if there's anything additional we can do for you.
The saleswoman was very helpful and…
The saleswoman was very helpful and informative.
January 29, 2025
Reply from Bensons For Beds - Witney Woolgate581
Thank you so much Neil Edwards for letting us know about your great experience, we love hearing good news. Please don't hesitate to reach out if there's anything additional we can do for you.
Your sales lady went over and beyond…
Your sales lady went over and beyond what was necessary to ensure my order met my needs. My order was time sensitive and also I had special requirements. Ex
January 25, 2025
Reply from Bensons For Beds - Witney Woolgate581
Hi Moss, Thanks for taking the time to let us know about your experience, we are so glad you are happy. Please don't hesitate to reach out if there's anything additional we can do for you.
Reply from Bensons For Beds - Witney Woolgate581
Hi Owain Evans. Thank you for leaving such lovely feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Hannah in this branch was very helpful
Hannah in this branch was very helpful, extremely knowledgeable about all bed & mattresses, very polite nothing was to much trouble. Would definitely recommend bensons Witney to my family & friends.
Thank you so much Hannah.
January 16, 2025
Reply from Bensons For Beds - Witney Woolgate581
Sandra Dix, thank you for leaving such lovely feedback, we are so pleased you were happy with the service you received. Please don't hesitate to reach out if there's anything additional we can do for you.
Very helpful staff member
Very helpful staff member who was extremely busy and on her own but did not rush us. Explained all the New Year discount levels and payment options. Second time buying a bed from Bensons as they are always very helpful and good prices.
January 13, 2025
Reply from Bensons For Beds - Witney Woolgate581
We appreciate your positive feedback! We're happy to hear that our staff member was helpful and thorough, even while busy. It's great to know you value our service and prices, leading to your repeat business. Take care,
Megan at Customer Care
Customer service was excellent. She was happy ready to serve and she seemed to enjoy her eork
Customer service was excellent.
She was ready to assist and she seemed to enjoy her work.
January 19, 2025
Reply from Bensons For Beds - Witney Woolgate581
Miss Williams, thank you for leaving such lovely feedback, we are so pleased you were happy with the service you received. Please don't hesitate to reach out if there's anything additional we can do for you.
Reply from Bensons For Beds - Witney Woolgate581
We're glad you enjoyed your experience with us! Thank you for your kind words about our engaging and knowledgeable team.
Take care,
Megan at Customer Care
5* Hannah.
A terrific bed-buying experience, delivered by the wonderfully friendly and patient Hannah from the Witney store.
Hannah helped analyze my sleeping needs by means of considerate questioning and the use of the in-store sleepPRO system, before using her findings and thorough knowledge of products held both in store and online to help guide me to a superbly comfortable purchase.
Definitely a positive shopping experience and I look forward to receiving the goods!
January 6, 2025
Unprompted review
Reply from Bensons For Beds - Witney Woolgate581
Hi F Ball. Thank you for leaving such lovely feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you again for the great review!
Efficient pleasant and helpful staff
Efficient pleasant and helpful staff. New recruit Joseph was very pleasant and sought help if needed . Lots of choice on purchase available and I will be using again in the future
January 2, 2025
Reply from Bensons For Beds - Witney Woolgate581
Hi Whatman, we are so pleased you are happy with your product and the experience you have received. Please don't hesitate to reach out if there's anything additional we can do for you.
Hannah was so helpful and she…
Hannah was so helpful and she definitely knew what she was talking about
Hopefully my son will love his new bed when it comes .
January 2, 2025
Reply from Bensons For Beds - Witney Woolgate581
Hi Julie Arnott, we are so pleased you are happy with your product and the experience you have received. Please let us know if there is anything else we can do for you; we are more than happy to help!
Fantastic experience at Witney store
Hannah from the Witney store was friendly and so helpful. She was quick to acknowledge us when we entered the store. We explained to Hannah what we were looking for and she was extremely helpful. We found a lovely bed and comfy mattress which suited both my husband and I. The service from Hannah was excellent and we are very excited to receive our new bed. Thank you
January 1, 2025
Reply from Bensons For Beds - Witney Woolgate581
Hi Chloe Ann, we are so pleased you are happy with your product and the experience you have received. Thanks again for the recommendation, and have an amazing day!
Witney Woolgate
Dan from the Witney Woolgate store was very helpful when we purchased our bed today.
He was very informative and showed us a selection of bed bases and mattresses which enabled us to make the right choice.
December 29, 2024
Unprompted review
Reply from Bensons For Beds - Witney Woolgate581
Hi Angela, we are so pleased you are happy with your product and the experience you have received. Please let us know if there is anything else we can do for you; we are more than happy to help!
Very friendly and knowledgeable manager…
Very friendly and knowledgeable manager who assisted and advised us on our purchase
December 4, 2024
Reply from Bensons For Beds - Witney Woolgate581
Hi Julie Wixey, we are so pleased you are happy with your product and the experience you have received. Please let us know if there is anything else we can do for you; we are more than happy to help! Happy Christmas, Hannah and the team :-)
Reply from Bensons For Beds - Witney Woolgate581
Hi David And Judy Bevan, we are so pleased you are happy with your product and the experience you have received. Please let us know if there is anything else we can do for you; we are more than happy to help!
Reply from Bensons For Beds - Witney Woolgate581
Hi Mr Staadt, we are so pleased you are happy with your product and the experience you have received. Please let us know if there is anything else we can do for you; we are more than happy to help!
The customer service was excellent.
November 26, 2024
Reply from Bensons For Beds - Witney Woolgate581
Hi Mrs Thomas, Thanks for taking the time to let us know about your experience, we are so glad you are happy. Please let us know if there is anything else we can do for you; we are more than happy to help!
Very friendly salesperson
Very friendly salesperson. Very efficient in every way. No complaints whatsoever.
November 25, 2024
Reply from Bensons For Beds - Witney Woolgate581
Hi Jeanne Carpenter, we are so pleased you are happy with your product and the experience you have received. Please let us know if there is anything else we can do for you; we are more than happy to help!
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