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Review summary

Created with AI, based on recent reviews

Considering 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product, consistently describing it as effective and excellent for providing warmth and comfort. Many appreciate the quality of the product itself and the accompanying underlay, noting its ability to make living spaces more pleasant and even insulate floors. The user experience is also frequently praised, with people finding the product easy to set up and use. However, some people mentioned that the product takes time to warm up and feel the room temperature rise, so instant heat should not be expected. A few reviewers also found the process of cutting a hole in the underlay for the cable to be a bit of a hassle.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising its effectiveness in providing... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the product as excellent, effective,... See more

User experience

People report positive experiences with the product's user experience. Customers found it easy to install and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good customer service and quick delivery. Works well in our static caravan and makes the living area a more pleasant place to be on cold nights. Not sure if it will make much difference to heating bil... See more

Company replied

Rated 5 out of 5 stars

Absolutely awesome product. Does exactly what it says it does! Also worth getting the underlay which is high quality in itself too. William is great and I highly recommend getting in touch with him if... See more

Company replied

Rated 5 out of 5 stars

Genuinely fantastic product and my cat absolutely loves it. Got the rugbuddy under rug thing and the non slip insulating layer. It's cheap to run and warms up the room beautifully. Only thing not so i... See more

Company replied

Rated 5 out of 5 stars

Arrived quicker than expected and was relatively easy to set up. Bit of faffing cutting a hole in the underlay for the cable but other than that it was easy. Amazingly effective at heating the room bu... See more

Company replied


Company details

  1. Heating Equipment Supplier
  2. Furniture Store
  3. Boiler and Heating Service
  4. Rug Store

Written by the company

A RugBuddy is like an electric blanket, designed to be placed under a rug to bring warmth exactly where you need it – under your feet. We are sole suppliers of RugBuddy under-rug heaters and FootBuddy heated foot mats. The products are CE Marked and comply with all relevant safety standards. The company has a high trust rating and was established in 2013 in the UK & EU. We operate a no-quibble 30 Days returns policy for your peace of mind.


Contact info

4.8

Excellent

TrustScore 5 out of 5

158 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Great idea, great produce

The RugBuddy is a great idea and a great product.
Along with many of the other purchasers, we bought it as a top up for the colder months. We have it alongside a storage heater arrangement.
My partner has mobility issues and creating a warm, snug spot where she often sits means that she doesn’t get so creaky - it makes a real difference.

January 24, 2024
Unprompted review
RugBuddy logo

Reply from RugBuddy

Thanks so much for the review and I'm pleased the RugBuddy is doing a good job for your partner.

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Rated 5 out of 5 stars

First class experience.

First class experience.
The rug is now warm and cosy underfoot. I wouldn’t say it heats our actual orangery up but its better than before.

January 2, 2024
RugBuddy logo

Reply from RugBuddy

Thanks for the review - very useful and much appreciated.

Rated 5 out of 5 stars

Really made a difference

Since having a laminate floor laid in my office, I'd suffered with the cold coming up through the floor. The house has a floor void along with ventilation, so the air under the floor fluctuates and can be cold in the winter. Sitting at my desk for extended periods resulted in very cold feet. Even with a rug on the floor.

I purchased the smallest RugBuddy, along with the recommended underlay and it's made a massive difference. There is no longer a temperature difference between the room and the floor, and I can sit comfortably all day without getting cold feet!

The running costs are minimal as well, I have mine connected to remote controlled plug socket with energy monitoring. The RugBuddy is on from 7am to 7pm and it uses about 1Kwh (about twenty-eight pence) for the twelve hours.

I have recommended this product to several of my colleagues since purchasing and would recommend them for anyone that has a similar problem.

January 16, 2024
Unprompted review
RugBuddy logo

Reply from RugBuddy

That's great! Thanks for writing the review and for including your experience of running costs. This will be very helpful for interested buyers.

Rated 5 out of 5 stars

Defo made a difference!

Rugbuddies have definitely made a difference in both the living room and conservatory. The conservatory needed extra insulation, bought the recommended wool one and now all is good.
Also a quicker delivery than expected, came just before New Year.

December 22, 2023
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Rated 4 out of 5 stars

Positive experience with Be Warmer

We ordered a rug buddy, this arrived quickly and well packaged.
Whilst we had researched the product, when it came to using it we found it was too big for the small office space we had and it would have become damaged.

We made use of the Be Warmer no quibble return promise and returned the Rug Buddy and our refund was honoured.
So whilst we didn't keep them product, our experience with Be Warmer was very good.

November 30, 2023
RugBuddy logo

Reply from RugBuddy

Thank you for the kind words. Hope to do business with you one day.

Rated 4 out of 5 stars

Useful

Used thro December and January. Works great if sat,laid or feet on. Great for yoga in otherwise unheated room and on cold dining room floor whilst eating. Very low energy use so you have to be realistic about how much this would heat a room, it's not gonna replace my 1500watt oil filled radiator when WFH, although might do when get out of winter. Based on how I use it would recommend.

December 11, 2023
RugBuddy logo

Reply from RugBuddy

Thanks for writing back. RugBuddy is all about heating your personal space so that you can cut back on the main room heating.

Rated 5 out of 5 stars

Great product, great advice and support

Highly delighted with my Rugbuddy. Was sceptical about the concept, but the reality is fantastic. Will be recommending it and the guy who runs the company to all my friends!

January 24, 2024
Unprompted review
RugBuddy logo

Reply from RugBuddy

That's lovely! Thanks so much for the review.

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Rated 5 out of 5 stars

Love my Rug Buddy

Love my Rug Buddy. Im a child therapist currently working from my conservatory whilst the office is revamped. The floor was freezing even with a rug. I put play matting down to insulate, the rug buddy and then a rug.
Oh my goodness the floor is now lush to sit on with families. I have a radiator too, but the rug buddy has taken the chill out of the room, even when it was -5 outside last week.
I’m very pleased. Everyone who visits wants to take their shoes off and test it out too. It’s lovely!

January 24, 2024
Unprompted review
RugBuddy logo

Reply from RugBuddy

Thanks so much for writing back. Great to hear your visitors are happy!

Rated 2 out of 5 stars

Not very warm

The item (a rug buddy) was delivered OK and packaged OK, it just wasn't very warm. It certainly didn't live up to expectations

November 30, 2023
RugBuddy logo

Reply from RugBuddy

Thanks for letting me know. I have just emailed you with some questions and tips so we can help you get the best from your RugBuddy.

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Rated 5 out of 5 stars

Bought this to heat our conservatory but would work better in a normal room in a house/flat

Bought this to heat our conservatory. It works and warms up the rug that is laid over it but doesn’t raise the air temperature enough to warm the space. Think I was being a little ambitious thinking it would warm up a cold conservatory but at least it helps take a bit of the chill off. It works like under floor heating. I think if placed in a normal room in the house you’d feel the benefit more. Very easy to use and laid it on some insulated underlay with the rug placed on top with the recommended overlap. We have it on a timer too.

December 2, 2023
Rated 5 out of 5 stars

The service I received was great 👍🏻

The service I received was great, super quick to dispatch, just a shame UPS were struggling to cope on the lead up to Christmas and wouldn’t advise when they were going to deliver it! Once they did omg I can’t quite believe what a difference the Rug Buddy makes, has increased the temp by 2-3c. A very happy (and warmer) customer.

December 1, 2023
Rated 5 out of 5 stars

Very comfortable level of heating

Very comfortable level of heating. I can actually turn off my central heating much sooner than previously. Very pleasant for feet when rugbuddy is used on ceramic tiled floor

January 8, 2024
Unprompted review
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Rated 5 out of 5 stars

Very toasty

Very toasty. Love this product! Changed my winter!

November 26, 2023
RugBuddy logo

Reply from RugBuddy

Excellent! Thanks so much for writing the review.

Rated 5 out of 5 stars

Amazing product and communication

Amazing company communication product price! I highly recommend them! I have granite floors and got the wool felt pad, as recommended. It works perfectly!

November 23, 2023
RugBuddy logo

Reply from RugBuddy

Thanks Juliana and I'm pleased the RugBuddy is performing as well as you hoped. You make a good point about the underlay which is very necessary on those lovely cool granite floors you have.

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