Bonallack & Bishop Solicitors Reviews 

190
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers had a great experience with this company. Customers frequently praise the dedicated staff and conveyancing teams for being extremely helpful, highly professional, and remarkably efficient throughout complex property sales and purchases. Consumers also note that inquiries and questions are answered promptly, making the entire journey smooth, transparent, and completely reassuring for first-time buyers. However, some people mentioned experiencing notable difficulties trying to reach the office staff by phone and occasionally receiving very slow responses to urgent emails. Reviewers also expressed frustration over delayed communication, a noticeable lack of regular progress updates, and insufficient support during specific stages of their transactions.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently praising the professionalism,... See more

Service

Clients share positive opinions on service, frequently describing the support received as outstanding and... See more

Customer service

Consumers find customer service to be mixed, as some reviewers praise the team for being quick to respond and... See more

Response time

People report positive experiences with response time, highlighting that reviewers consistently received... See more

Customer communications

Users describe ambiguous interactions with customer communications, as experiences vary significantly. While... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We have used Jacksons/Bonallack & Bishop three times for house sales and purchases over the last five years or so. This time our file seemed to move around the company a bit but once it landed on Ann... See more

Company replied

Rated 4 out of 5 stars

We chose Bonallack & Bishop for the conveyancing of our house sale and were allocated a solicitor at their Amesbury branch. As the property was in Salisbury we were slightly surprised. Initial cont... See more

Company replied

Rated 5 out of 5 stars

Steve and Naoise were great. They stuck with me through a property that fell through and helped me get a second flat through the finishing line efficiently. I felt supported throughout as a first time... See more

Company replied

Rated 5 out of 5 stars

The professionalism, friendliness and general support from Hollie and Sandra were second to none. I’ve worked with many solicitors and this was just phenomenal. Nothing was too much trouble. I complet... See more

Company replied


Company details

  1. Lawyer
  2. Divorce Lawyer
  3. Estate Planning Attorney
  4. Law Firm
  5. Personal Injury Attorney
  6. Real Estate Attorney

Written by the company

With 4 offices in Wiltshire and Hampshire, Bonallack & Bishop Solicitors not only represent local clients but with a range of highly specialist services, over half of our work is for clients throughout England and Wales – as well as overseas. We can offer specialist legal advice on a full range of private and business client services including conveyancing, employment, family law and divorce, family mediation, wills, lasting powers of attorney, probate, wealth and inheritance tax planning, litigation and disputes, lease enfranchisement and leasehold extension, military law, commercial property, commercial law, and no win no fee personal injury and medical negligence compensation claim. We also specialise in number of sectors including acting for buy to let landlords, property investors and developers. And whether you live locally to 1 of our 4 offices in Salisbury, Andover, Amesbury or Fordingbridge, or elsewhere nationwide, our lawyers are always happy to offer FREE initial phone advice. So put your mind at rest and give us a call today.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

190 reviews

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No recent history of asking for reviews

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4.3

All reviews

(190)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

Neil Adams and Elizabeth Stiddard…

Neil Adams and Elizabeth Stiddard sorted out, very quickly and efficiently, an ongoing problem which had been worrying me for many months. If needed, I will certainly use the Salisbury office of B&B again.

September 26, 2018
Unprompted review
Rated 5 out of 5 stars

Nailed it!!

Recently, I needed the help of legal council, concerning a council tax issue which has being going for about 18 months. For the appeal hearing, I needed to prepare the relevant documents and structure of arguments. Neil and Elizabeth were excellent!
Neil provided superior guidance, not sugar coating the situation, from fact finding, evaluating the situation in regards to potential gaps and pitfalls and choosing the best legal approach to support our case.
Elizabeth prepared in writing the chain of reasoning – short, focused, to the point - which we submitted prior to the hearing.
Neil’s and Elizabeth’s due diligence and their legal argumentation was so brilliant, that the opposite party agreed and withdrew all charges prior to the physical hearing. I would highly recommend Neil and Elizabeth. They are highly competent and it was a great pleasure working with them.
C. Nikolin

September 21, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service ! I use this company regularly when purchasing property and have had expetional customer service and they work in a timely manor. I will continue to use them and would defonatley recommend any new customers give them a try !!

June 11, 2018
Unprompted review
Rated 1 out of 5 stars

Rubbish - Stay away.

Used Andover when purchasing a house. HORRIBLE. Delt with Anita Wilson and she is absolutely rubbish. Not informed at any stage of the purchase of the house, even when the £200k is sent, no confirmation that money is received or anything.

5 months after purchase, emailed asking on an update on Land Registration and receive no response but an official land registration document from the register about 3 weeks later saying it's been completed. Which implies they completely forgot and didn't even have the decency to apologize or let me know it's been done. Date on the register confirms it was done a few days after my email.

Completion letter was also provided with the date off by 2 months. For someone whose job relies on attention to detail, there was no attention given to anything here.

Highly recommend you stay away and find someone else.

May 19, 2018
Unprompted review
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Rated 5 out of 5 stars

Having met Tim Bishop recently at an…

Having met Tim Bishop recently at an event I used Bonallack & Bishop to help with some property/conveyancing work as part of a fund raising exercise.

The team were very efficient and the communications were regular and clear, despite dealing with a difficult bank. The charges we also very competitive.

i am happy to recommend Tim and his team and look forward to working with them in the future.

May 2, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent

I instructed Bonallack and Bishop on a sale and purchase after a recommendation from family. I had been pushed to use the estate agents conveyancing, but after having issues with that service before I was determined to have an excellent independent solicitor on my side. My solicitor Louise and her assistants were very approachable and answered all of my questions. Her team were able to chase up any obscure item of paperwork, deal with the other solicitors and any issues we had with them and pretty much every email was responded to within 2 hours or less. They are on most lenders panels and worth every penny, if I come to sell I shall be using your services again.

December 4, 2017
Unprompted review

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