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Rated 1 out of 5 stars

After starting the returns process following the failure of their (now updated) Quick Detach connector on the Sport X strap. The Customer Relation Team offered a like for like replacement as long as I... See more

Rated 1 out of 5 stars

SCAM, ordered a hoverboard and a few other bits, they gave me a fake tracking number, ignored all my communications. Blocked me on Facebook. Absolutely disgusting. They have also changed their web... See more

Rated 1 out of 5 stars

SCAM Exactly the same has happened to me, ordered a Segway and a few other bits, had no communication since purchase! Just vile how people can do things like this to people in general never mind on t... See more

Rated 1 out of 5 stars

I purchase a strap and the box was pre opened by bllackrapid. They should have informed me that they open all packages before sending. I emailed customer service and asked why was the package opened a... See more

Company replied

Company details

  1. Sporting Goods Store

Information provided by various external sources

BlackRapid makes the WORLD'S FASTEST CAMERA STRAPS. Our innovative camera straps were the first to hang the camera upside down and at the photographer's side, allowing them to be "hands free." When ready to take a shot, it's as simple as Grab, Glide, Click.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

856 reviews

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Rated 5 out of 5 stars

BlackRapid Order

Needed a replacement part. I was able to quickly find it on the website, order it, then easily pay for my product. Although I did not expect it to ship until at least Monday since this was Friday afternoon, I shortly, after ordering, received an email notifying my order had be shipped and was on its' way. I received it on Tuesday in time for an event where I really needed the equipment for which I ordered the replacement part. Excellent service and super ease of website use.

June 3, 2016
Unprompted review
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Rated 2 out of 5 stars

Site hard to navigate, not much info about products.

I bought the shoulder harness years ago and it works wonderfully. I decided I needed some extra storage space so I went back for the add on pouches. The site was hard to navigate and harder to buy from. The pouch I got was the biggest they made and was supposed to accommodate my cell phone, which it did not. Which ended up being a good thing. The pouch is well made for sure. But it is big and bulky and is always in the way. The added weight pulls the shoulder pad down so I am constantly fighting with it. I also found the same item at b&h photo with free shipping. They charged $8.50. I guess you can wear it on your belt, but then it will be sideways. Buyer beware.

June 3, 2016
Unprompted review
Rated 5 out of 5 stars

Yeti system

Well constructed sling for camera. fits well and works effortlessly in use without discomfort.
While the overall add-ons are great, some aspects would be helpful like more uniform buckles so that one can design or built add-on that is currently not a item available. Some simple questions or requests could be more carefully considered so as to build a greater reputation for flexibility and management of their unique line.

June 3, 2016
Unprompted review
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Rated 5 out of 5 stars

Customer Service

I ordered a camera strap and I love it. The order was shipped timely and arrived on schedule.

June 2, 2016
Unprompted review
Rated 5 out of 5 stars

Love our new camera straps!

We loved our Black Rapid backpack and wrist straps so much when we received them, that we ordered an everyday strap also so we could take it everywhere with us. Can't wait to use the backpack strap while hiking this summer in the national parks.

May 31, 2016
Unprompted review
Rated 4 out of 5 stars

Black Rapid Sport camera sling strap

Here's what I liked about, This Sport hanging sling is great, it takes the weight off your neck, and puts it in your shoulder. Making it feel so light when its hanging by your side! The length is prefect making the camera hang by your hip, and when you are ready to take that shot, you only need to reach down with your hand and grab your camera! Swing it up to your eye to take the shot, and then returning back down again. And this is what I did not like about this Sport sling. After spending 73.00 I still had to spend another 20.00 some dollars to get the "tether kit" to make sure that if the screw on the foot broke, the camera will not fall to the ground!! And the second thing that I did not like was that whenever the camera was raised to your eye the shoulder strap would start to slide down my left arm (even with their under the armpit strap. I still think that it needs another strap to go for your left shoulder to the right side of your body under the right armpit. To keep it in place. The third thing that I did not like was that whenever you sat down you REALLY have to WATCH that you DON'T swing your camera into a chair!! And maybe the ground if you are using a Long and Very Expensive "L" series lens like I have!!!!! You need to design, away to quickly shorten the length of the side hanging strap!!! I'm learning to be MORE CAREFULL using the sling, but I should NOT have to!!!

May 29, 2016
Unprompted review
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Rated 5 out of 5 stars

Excellent product!

This is the best replacement for the standard camera strap. Easy to set up and use, and very comfortable while in use. I highly recommend this product!

May 26, 2016
Unprompted review
Rated 5 out of 5 stars

Great products, fast shipping

Ordering process was quick and simple, fast shipping, kept me updated throughout the steps of processing and shipping. Couldn't ask for anything more, except for a great product. Oh wait, they have that too! An excellent experience with an excellent seller.

May 17, 2016
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Rated 5 out of 5 stars

The "Shot" Camera Strap is perfect.

I like the "Shot" Camera Strap because it stays on my shoulder and the fixed length of the strap is perfect when it hangs. The transition is fast and smooth when bringing the camera up to shoot. The strap screws into the tripod mount and so far, has stayed tight. I feel much more professional in the field as well as being able to shoot faster without my old strap getting in the way of my setting and hands. I am very happy with the "Shot"!

May 11, 2016
Unprompted review
Rated 5 out of 5 stars

Satisfied new customer

The BlackRapid strap was recommended to me by a friend after I saw their strap. I visited the web site and found all of the information that I needed to make a decision on one of the many product options. I placed the order and the strap arrived in my mailbox in two days. I purchased the Cross Shot for my Nikon D3100 and the product has met or exceeded my expectations. I would recommend this product to anyone looking for this type of camera strap.

April 29, 2016
Unprompted review
Rated 5 out of 5 stars

Great and useful products.

I have used the strap since it first came out. I love having the camera hang at my hip. Can get banged around in crowded areas just keep my hand on the camera. Just bought the wrist strap as a short outing alternative.

April 22, 2016
Unprompted review
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Rated 5 out of 5 stars

Great Product

I have had the SHOT shoulder strap now for about a week or so. It works great, no sliding off the shoulder.

April 12, 2016
Unprompted review
Rated 5 out of 5 stars

Great Product & Service

I was very pleased with the product I received, which was shipped quickly to my doorstep. I purchased the BlackRapid Cross Shot -- it's very well made, and performs exactly as advertised.

I also appreciate BlackRapid's commitment to our military, as I also received a military discount on my purchase!

April 10, 2016
Unprompted review

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