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Rated 1 out of 5 stars

After starting the returns process following the failure of their (now updated) Quick Detach connector on the Sport X strap. The Customer Relation Team offered a like for like replacement as long as I... See more

Rated 1 out of 5 stars

SCAM, ordered a hoverboard and a few other bits, they gave me a fake tracking number, ignored all my communications. Blocked me on Facebook. Absolutely disgusting. They have also changed their web... See more

Rated 1 out of 5 stars

SCAM Exactly the same has happened to me, ordered a Segway and a few other bits, had no communication since purchase! Just vile how people can do things like this to people in general never mind on t... See more

Rated 1 out of 5 stars

I purchase a strap and the box was pre opened by bllackrapid. They should have informed me that they open all packages before sending. I emailed customer service and asked why was the package opened a... See more

Company replied

Company details

  1. Sporting Goods Store

Information provided by various external sources

BlackRapid makes the WORLD'S FASTEST CAMERA STRAPS. Our innovative camera straps were the first to hang the camera upside down and at the photographer's side, allowing them to be "hands free." When ready to take a shot, it's as simple as Grab, Glide, Click.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

856 reviews

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Rated 4 out of 5 stars

Needs Some Getting Used To

Works well just need to get it adjusted right. One small thing, directions need a tad more detail. Its not hard to understand took me maybe 15/20 min's to work it out. However, if the directions were better it would have me taken me so long!

March 31, 2016
Unprompted review
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Rated 5 out of 5 stars

Good Products, Fast Service

Recently ordered the Bryce to go with my Sport camera strap. Received it within a week, and used it on the weekend. Now my spare battery and memory card go with me instead of me forgetting them in the car, or worse at home. Both products meet my standards for utility and quality workmanship. I recommend Black Rapid to anyone, especially if you're looking to accessorize.

March 30, 2016
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, exceptional follow up and recommendations. A lot of educational videos on the website that were very helpful in deciding which strap is best for me. They shipped quickly and even allowed for me to use my student discount on my first purchase! Great experience all together and great product as well!

March 28, 2016
Unprompted review
Rated 5 out of 5 stars

Just Wish I Didn't Wait So Long

Been eyeing the Curve for over a year, finally gone done did the thing. Glad I did. It's a bit bizarre getting used to letting your camera just hang at your side, but once you get used to it and trust the safety, it's the best and most convenient way to handle the camera. Love it.

March 23, 2016
Unprompted review
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Rated 4 out of 5 stars

Nice and helpful !

A bit expensive for what it is, but definitely what I needed. That is a strap that won't be in my way while I'm walking, but still be fast to use when needed.

March 22, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent products and service

BlackRapid has excellent products. I have owned several of their camera straps over the past several years. I recently had to return an item due to an ordering error on my part. The representative was very prompt in replying and give me very good service. I highly recommend this company.

March 19, 2016
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Rated 5 out of 5 stars

Awesome products

Purchased a R7 strap a few months ago and it is so much more comfortable and easier to maneuver. I can do other things and not worry about my camera when it is slung by my side. I also ordered a tripod plate that allows me to switch effortlessly between my strap and tripod without having to swap my plate each time. The customer service is great and the shipping is fast. Definitely earned a loyal customer.

March 14, 2016
Unprompted review
Rated 5 out of 5 stars

Well designed, well made products

I love Black Rapid. I have used a Sport strap on my heavy camera for years. Because of some recurring shoulder problems, I recently purchased a left-handed version as well. These straps are so well designed and thought through, and the build quality is also excellent. I ordered directly from the company-s website, and the order was filled and shipped within a couple of hours.

March 11, 2016
Unprompted review
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Rated 5 out of 5 stars

Love the strap!!

I have the over the shoulder strap and ordered the wrist strap for a smaller camera I was going to travel with. Just got back from my trip and the strap was perfect! You can cinch it close to your wrist so there is no worry about it falling off - it was super convenient. I really liked that it had another level of protection over the opening for the carabineer.

March 9, 2016
Unprompted review
Rated 5 out of 5 stars

Great Company

I have purchased many items from Black Rapid, never been disappointed. All top notch items. Lighting fast shipping. I am a buyer of there products for as long as I live.

March 9, 2016
Unprompted review
Rated 5 out of 5 stars

BlackRapid ROCK!!!

BlackRapid NEVER failed me when it comes to product and support!!! Lifetime Customer.
Kevin from wwwdotphotoqueststudiodotcom

March 8, 2016
Unprompted review

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