Blackview Reviews 

Company offers 2 year warranty on product BV6600 Pro only to find this is only ploy to get people to buy thier product. My purchase"I purchased a BV6600 pro handset last year these are detailsOrder date:
17 Jun, 2022
Order total:
AU $303.99
Order number:
12-08759-52242
It is coming up system corupted and shuts down can you please advise how I can recitify I do have Bitdefender total security and VNP installed.

This is the reply I get from them after 12 months QUOTE"Hello ,sorry ,your item has out of warranty ,due to it is a manufacturer in China, the warranty is 1 year, we can assist you with the warranty, but you need to pay for the repair
thanks"
BUYER DO NOT BUY THIS PRODUCT seller is MISLEADING YOU with warranty. BUY ELSEWHERE. PROOF of ADVERTISING:Chipset Model
MediaTek Helio P35
Custom Bundle
No
Battery capacity
8580mAh
Memory Card Type
MicroSD
MPN
BV6600 Pro
Lock Status
Factory Unlocked
Model Number
BV6600PRO
SIM Card Slot
Dual SIM (SIM + SIM/Memory Card)
Cellular Band
See details page
Brand
Blackview
Manufacturer Warranty
2 Years
Network
See details
Model
Blackview BV6600Pro

The BL8800 Pro is not a rugged phone. It's supposed to be able to withstand a fall from 1.5m straight onto concrete!!! Yeah nah. I knocked one sideways of a kitchen bench 900mm and it shattered like a crystal glass. All over. No warranty. Won't even replace the screen even if I pay. Got it fixed myself. Another thing is when I bought it I wanted a phone for rural areas around Nth Qld in Australia. I know I won't get signal in most areas but I still wanted the best phone to pick up any signal at all. Well these Blackviews are hopeless. I reckon an old Nokia1100 would do better. This thing looses signal driving out your front gate.

I have (had) a BV8800pro which is said to be a rugged phone.
I had it in my pocket and went into sea up to my waist. The phone died.
Is this what you call rugged???

Bought a BL8800 with night vision about a year ago.

Great rugged phone but with faults.

The phone is huge, heavy, well-built/made, very rugged, waterproof, etc. The quality is good etc.

I've had this phone for about a year now, but only recently discovered that Android Auto does not work on this phone. Never used it in my car before until I tried recently and no matter what, can't get it to work.

Contacted Blackview support, but they have been utterly useless to say the least... I now have to go and buy another Android phone just so I can use Android Auto in my car. Not impressed, consider yourself warned if this is important to you. Also, in all the time I've had this phone there have never been any updates to any of the software from Blackview, not to Android itself, nothing!

I have deducted 2 stars for Android Auto not working, and another star for their useless support.

I have owned two Blackview phones; most recently a BV6600E, in 2021 on which the large battery failed spectacularly to charge after just over a year (obviously outside warranty period, naturally!) and a BV5000 in 2016, which suffered from microphone issues. I believe they are good phones but longevity seems to be an inherent weakness; let us hope for third time lucky, as I have just bought a N6000 compact rugged phone... fingers crossed.

My Blackview phone has gone kaput after about 12 months. I think its a battery issue, so now it is only good for the bin. Not surprising really, since the phone was so cheap.. I have no sympathy for those who moan about Blackview, If you want quality, then buy Apple or Samsung.

Patrick Foster here purchase a tablet for over 2 weeks now and still haven't received it customer service sucks still the product is stuck at custom and I cannot get an information as to when I'm getting my product do not purchase anything from blackview store...I am from Canada

The phones are relatively rugged, I've had a few for that reason... Battery also not bad... buuuuut the screens are crap and unresponsive, and without fail every single one has started freezing and giving trouble after about a year. Might just be China spying on you in the background, or that it's programmed to give trouble after 12months - ala Samsung and Apple

Update, the day after posting this google chrome has also stopped working and will completely crash the phone as well. Oh boy I sure do love google powered phones that cant run google apps 🤦🏻‍♂️.
Would rate the blackview bv5900 negative if I could.
Its only real use is a brick.
Its a complete waste of resources and money.
Want your google powered apps on your google powered phone to work? Nah, like typing with Gboard nah cant have that without the processor having an aneurysm, like using google search nah the phone crashes if you use that, even gmail is 50/50 whether its gonna work or crash. And not just the app, half the time it doesn't work it crashes the phone to the point you have to stare at a frozen screen for several minutes or hard restart the phone and notifications do not work unless you have the app open and running. Want text notifications? Nah only if you have less than 2 apps running cause if the messaging app gets pushed to third in line it crashes and refuses to notify you of new texts as well as messenger and any other messaging app. The only notification I've gotten 100% of the time is from phone calls, everything else depends on if its the most recent app or second most recent app used.

I bought a bv5300, the unit is defective the support department agrees . Unfortunately they will exchange it but want me to pay the shipping which is more than 1/2 the value of the phone ...... It's not worth sending it back. When the same happened with a Ulephone, they refunded me and I shipped the unit back at their cost. No more blackview phones for me.....

Hello Blackview, How To Synced Sim Contacts It's Automatically Turn On And Off How To Fix It Blackview Please! Blackview A90

Dreadful customer serice had Blackview BL8800 Pro. It's lasted less than two months won't take charge. Blackview won't repair under warranty even after providing sales invoice from supplier as asked for. I wouldn't recommend after the poor service I've received. If phone was good i wouldn't know how bad there after sales is.

I've just got a blackview a55 I think didn't read much into it fairly cheap no issues with it what so ever at all calls texts video call all spot on picture quality not too bad all in all a good cheap phone does what it's meant to do. However the only issue is memory is like a goldfish pretty much none existent if you don't cherish photos or anything it's good for everything else.

Ordered a Blackview Tab 6. From the start, it had issues. Most notably spontaneously rebooting. Tablet was used as a small info display, showing a very simple app. Three other tablets doing the same thing work perfectly, so not a software issue. This one would just reboot at random during use.

Returned, and Blackview acknowledged the fault. Then they told me they had run out and couldn't replace it (somehow conveniently forgetting to mentioning this two days before, when they had me return the product, at my expense).
They refunded me for the product, but contrary to the very clear Australian Consumer Law, would not refund the return shipping costs.

I complained to eBay and they gave me a voucher for the postage, but in all a very poor experience. Bad product, bad and illegal service, and deliberately trying to avoid their responsibility under the law.

EDIT: after much arguing, pointing them at this review, and making a complaint to the ACCC, they did eventually refund the shipping. But I have no faith they will do so for others, and will continue to point at their illegal 'buyer must pay return postage' notice. If a product is faulty - it is the seller's legal responsibility to cover the shipping costs and it is high time that vendors lived up to their obligations.

Well the SD card I bought isn't working anymore on this phone it does work on others but not this one and it doesn't let me download apps all I've got on this phone is Snapchat and it's not even letting me use it BC it needs an update but my phone won't let me do that either don't recommend this phone it's a pile of poop

I bought blackview A80 plus on 7/6/2022
Now it's showing me dm-verity error, your phone is corrupt, the phone will reboot in 5 seconds

Please don't buy blackview

I have a BV6300 po phone. It is pathetic. After just 1,5 year it started all kinds of problems . Its screen is unresponsive. I have to close and open the screen to work properly. Its call speaker doesn't work at times and i have to use its loudspeaker. Its hotspot is a joke. Even if the phone has 4g signal and very good speed in the PC i get ''connected no internet''. This doesn't happens with other phones in the house.
Asking around a lot of people tell me same stories about this model and other models of this company.

Either the cellphone nor the customer serve nor the warranty department are worth it, just the worst company to deal with, bought the BL5500 5G , I was looking for a work robust , rugged phone , I bought the phone and it only took a fall from les than a foot and the damn thing started overheating.

I contacted the company they mail and website and they DO NOT WARRANTY their products, in the US I'd you have an issue they replace you the products, here they don't , I used it for 2 months when had the issue,it's been more than 3-4 months and they said that they would send the spare part si I can take it to a cell phone repair shop, they only "would provide" the spare part, they do not fix it and it's supposed to be under a "1YEAR WARRANTY" Which it a BIG LIE, they won't take the phone back nor give any answers, worst money spent on a piece of junk, I'm still waiting on a tracking number for the spare part.

Money went down the drain, don't buy ANYTHING from this company !

Blackview phones customer support 5 stars ⭐⭐⭐⭐⭐.

I would like to thank Jessie who works for customer services.

I had a fault with my A55pro charging port after sending photos to Jessie and emails this has now been sorted in a couple of hours.

First class service from Jessie who helped me with the phone issue

Thank you

Andrew Found

Don’t buy from Blackview! I bought a Blackview smartwatch in November 2022. Less than 3 months later the screen went black and the watch didn’t work. I received no satisfaction from the customer service team. I am very disappointed.