Zatu Games Reviews 

not for the first time i've been let down by Zatu Games and there shocking customer service

I ordered a star wars legion expansion for delivery on launch day but had no tracking so followed up with the customer service, they told me there was a days delay but i'd have it on Monday. not a problem, these things cant be avoided.
then monday still no tracking or information. i used the Whatsapp for ease and was told that as it's out of hours i cant use this service and to try back during office hours, it was 1:15pm.
i finally get smeone on the phone and was told not a problem it'll be shipped.
again no tracking so i called them the next day and once i finally got through after they hung up on me more than once i was told oh thats on back order so you'll get that when we get a restock at some point.
i asked if they where going to tell me about this which they wherent going too

shocking service dont shop with Zatu if you want to get your preorder

Son wanted pokemon for his birthday. Bought 2 Pokemon boxes for £60 each, someone said Zatu is a reputable seller. New to this and obviously hard to get hold of pokemon these days so was limited. After buying them realising I've paid more than what they go for on Ebay which I was told to avoid lol. Speaking to someone was told I paid skelper prices. Good product and service but for the unknown buyer like me you're paying 33% over RRP. Will be purchasing from Smyths or Very next time who stick to the RRP. Sad that even retailers who supposedly care about the game fleece you where they can.

quick shipment. great prices. perfect delivery. reliable and quick service. thank you.

Excellent prices and delivery is quick and accurate stock levels are always spot on always enjoy ordering from Zatu

I have purchased a few games from zatu and it has always been a great experience. I recently bought a game which was missing pieces. After no initial response from the manufacturer I contacted zatu and they couldn't be more helpful. Would recommend them to anyone.

I Requested a cancellation within 3.5 hours after the order.
they did not process and still process the order 1 day later and getting back with they cant process the cancellation .

Really happy with my purchase thank you so much for the quick and easy order and delivery

Fantastic choice. Very competitively priced and quickly delivered. I have used Zatu for many years and will continue to do so.

Always my first port of call when considering buying a game - competitive prices, good delivery, useful discount, and even more discount with points!

These puzzles are so fun! I purchased the Night at the Movies puzzle as a gift for my film loving nephew. He loved it!

It was hard for me to find the product elsewhere (even from the original producers themselves) and Zatu was able to provide it at a fair price. Everytime Zatu delivers, they do it with care and keep their products in perfect conditions, plus they arrive relatively quick.

Very fast delivery! Excellent game 😌

Figures arrived well packaged and in a timely fashion.

I was a awkward customer, I asked for amendments to a pre order and queries about other stock , not only did they patch my pre order with the extra items I wanted but gave me links to every other item they had from my queries!

I really was awkward, they simply gave me results, and I got my items in good condition at great prices! First time customer too, I can't fault Zatu, I'll be shopping here again.

Package came undamaged and it was easy to find on the website

Order came within a week of purchase. The box it came in was a but flimsy but I'm gonna blame that on Customs and the handlers. Product was in condition advertised.

Poor service, the stock is not updated, if you buy something out of stock that is out of production they just keep your money till you contact them, the refund page 'magically' I am not allowed on that page that's all Google knows is the message I get, too much hassle for a simple transaction

Nice ! Really fast delivery service.

The games arrived in a timely manner and were packed well so no damage occurred during shipping.

It’s my third order from Zatu Games and I’m satisfied every time!